Chuck E Cheese’s

So got off from a 13 hour shift pretty hungry. We craved some pizza decided to get pizza at this place. Entered and were welcomed by a lady putting stamps like if it’s the end of days putting the mark of the beast. We order pizza super combo, a sampler platter. Got the salad, it was ok. I forgot I had to make like 5 trips for them to fill the salad too. And so my wife and I ate it. Played a bit with their games. Then sat down we got a pizza after 20 min then I seen one of the workers take a platter to a family next to us. And so I got up to get soda and saw our platter then I went to sit down and seen the same person telling the cooks you got the wrong order! But instead of taking the food to us. The lady handing the food took the platter to the family that had already gotten a platter instead of making it up to us which good customer service tells you to that when you when mess up someone’s order you make up to them not leave them unattended. Then one of the workers came and told, «sorry, made a mistake we will put it right in.» And so I said ok. With a smiley face. After 30 minutes we never got our sampler platter which probably had mediocre fries and wings like their pizza, the pizza was so dried like the Sahara. I LOVE ME SOME SAUCE! Please put sauce on your pizza! There was comes a time when you make bad choices. I forgot to mention a lady that had a purple shirt walking around with her phone.

I’ve been coming here here for a while and I think the manager left the salad bar sucks! I don’t like the pizza chuck e never comes out the potatoe salad was runny! No eggs no green olives ect and paid almost ten dollars! Won’t be back! Don’t go to the one at bell and the 51 either!

This location is the best!!! It’s my favorite CEC location in AZ! It has a ton of games, a stage with the band, and a really nice staff! So, let me tell you all about it!
Ok so when you first walk in, of course, you will get stamped by someone. I always run straight to some of my friends, the animatronics. Go to this location if you live or are in the Phoenix location.

This location is one of two things for customers
1. Welcome to the old school Chuck E Cheese we grew up with in the 90’s or
2. This place needs to be revamped and remodeled.
Seems like corporate simply just forgot about this location and doesn’t want to do much about upgrading the games or furniture around the restaurant. The game section is over crowded to say the least and much of the space which can be available is taken up by the party tables.
One does not go to Chuck E Cheese for the food but more to entertain the children so please do a better job of keeping up to date with your games and remodel the place already.

Following the closure of the Bell Road location, we have to venture a little farther afield for some quality mouse time. The pizza is tolerable, but Chuck E Cheese is not really about the pizza, is it? The price is high, but you can receive some extra tokens using online coupons. And those tokens are what matter. On this Saturday, we had a very long wait to order, aka a very long wait for tokens, a pretty serious problem when you have little ones all fired up and ready to play. To the restaurant’s credit, «most» of the machines were operational and not stealing tokens or shorting tickets. Skeeball was the major exception. Our disappointment this day was the absence of Chuck E Cheese himself. We were use to the Bell Road location where he’d frequently come out to interact with kids and make it rain tickets. It seems you need to pay for a birthday party to play with Mr. Cheese at this location. Despite this, Chuck E Cheese remains a good choice for young kids to play indoors and for parents to enjoy the air conditioning. We’re going to check out other locations.

The best around the mangers are awesome and the staff is fantastic they really love kids and the pizza is great

In all fairness, this review comes from my 9 year old who can’t believe that grown ups are allowed to review this place and give it so few stars. In his words «Good games, good food and good prizes.» As someone who pretends to be a grownup myself, I I’m going to say somewhere between 3 and 4 stars *for a Chuck E Cheeses*. Service was prompt and polite, bathrooms were relatively clean, the food was about average. Chuck E made an appearance to a birthday party, but I don’t think he ventured out to the rest of us. Most of the ticket redeemer a were down, but it wasn’t too busy and so no line. I’m sure I’ll be back here again because, ya know, I’ve got kids.

This is the best chuck e cheese around. We come here to play video games and the kids just love it! The staff is amazingly friendly!

We had our sons 4^th birthday there and it was awesome! We arrived about 15 minutes early to make sure everything was in order for our party, and was immediately greeted by our hostess who was already waiting for us. She showed us to our table and explained how the party was going to play out. Everything went perfectly! The atmosphere was fun and the food was great! The best part was not having to worry… All we brought was the birthday boy, cake and balloons! They took care of the rest, including (my favorite) the clean up ;) The kids as well as the adults had a blast, so overall very good experience and I would definitely recommend it to anyone!

Chuck E Cheese is our typical Friday outing. We had an activity in south Phoenix so on our way home we stopped at the closest one. This was our first time at the one. The good thing is they had different machines then the other ones we go to. But the one thing my daughter loves about Chuck E Cheese is «Chuck E Cheese». At this one I almost had to become Chuck E myself, we almost had to force them to bring Chuck E out. We got there at 5pm, we were about to leave and they finally brought him out. So we she did get to see him but almost by force.

Freaking awesome experience! Excellent customer service, how can you beat this place? Pm manager Kelly made sure we enjoyed everything, def recommend, took my 14 year old, 10 year old, and a 3 year old, was something for everyone. Super fresh salad, pizza was so much better then I remember it being years ago. Why are you not bringing your family here already? Seriously, really had a great time. Rianna vilaire.

The location is pretty good. There are plenty of games for the kids to play. BUT, the food was terrible. I wasn’t expecting much, but it didn’t even deliver «just ok». The management needs to step up their game. There were bad grapes mixed in with good ones. And the salad looked old. I know, we took the kids there for the pizza, but not even that was good. I’d at least give this place two stars, but the employees were lazy and a lot on the rude side. It’s almost as if they were saying, «We know you’re still going to bring your kids here because your kids ask for it.» If we had been at an adult restaurant and were treated the way we were here, we would have walked out.

TOOO Pricy!!!

Gross is the one word that comes to mind when I think of where we had my nieces 3^rd birthday party. This location has to be the dirtiest, stickiest, worn down place I’ve ever been into. Which is pretty sad since it’s for children. A lot of the games and rides didn’t work. The customer service there was awful. They didn’t even remove our dirty plates after we ate our pizza, we had to put them on the table next to ours and they were sitting there as we left. All of the animated animals or whatever you’d call them looked like sad, worn out, crackheads with lazy and/​or unopened eyes as they danced/​flailed around. The place didn’t even do anything for the birthday girl. No Chuck E walking around, no ticket booth, no happy birthday song, pure crap.
They really need to close down for a few days, clean and sanitize the entire place, fix the broken games and rides and have a «how to treat customers» seminar. I DO NOT recmommend this location.

4-​yr-​old grandson/​gramma heaven on a Monday afternoon between 1:00 — 4:30! I think we had MAYBE 12 other kids to share the place with!
We even found parking in the shade… which was great given he triple-​digit temperatures!
Pizza was good! It’s a larger store with the full compliment of animated characters to put on «the show» and the big screen to watch for a little resting time while eating and between gaming!
Large overhead crawling tube/​slide. Many games for little ones. Things seemed clean and didn’t see any games out-​of-​order.
Loved the «Chuck E Cheeses Sketchpad»! Gave us a sketch that was a keepsake for Gramma!

Police should never be at Chuck E. Cheese.
But on the night I was tricked into going, they were.
My mom conveniently forgot to mention after my brother and I agreed to have dinner with her that she has also invited her friend and her three children under 10.
She also forgets to mention that we’re going to Chuck E. Cheese.
I’ve never seen so many unattended children in my life. Running here, flinging pizza there, spilling soda and screeching like possessed little demons on satan’s playground.
Then I see some unruly dad starting a fight with another dad. WTF people! This is Chuck E. Cheese! Dads fight at Chuck E. Cheese? Is nothing sacred anymore?
Long story short, the police were called, the dads were tossed out and I decided that this location had to be the most ghetto Chuck E. Cheese in the world.
And it was a little dirty. Things just didn’t seem clean.
But on a lighter note, the creepy robot animals actually put on a nice show and the pizza, although thin, really wasn’t that bad.
But just so we’re clear, I will never, ever go back.