Burger King

I’ve gone to this Burger King a few times and I’m not one to complain but after tonight I’m going to. Their fries are always cold and it seems like they’ve been sitting out and were pulled too early from the fryer. Not very happy with it. The chicken fries also seem to sit out before being ordered.

Have been there multiple times thanks to the close proximity but this morning was not a great experience. I’ve never noticed anything standing out good or bad. However, this morning we went to go get breakfast and the lady took quite awhile to take our order, we were the only ones there it was about 8:30amish and she ignored us. When she did take the first order she didn’t know the menu or pricing. And her attitude was not pleasant. She took the order and as soon as she did walked away. I still had to order and she was gone so quickly I couldnt even call her back. She eventually came back and got my order and was not friendly which was fine but she talked with rudeness in her voice and did not seem like she wanted to be there. The service is usually okayish but today is was repulsive. There food is sometimes over salted which I suppose is expected at fast food places once in a while.

Don’t really eat here but have stopped in a few times for something quick or to quench that craving for some fries. Holy heck, the saltiest fries ever. I don’t mind having to shake some salt off because well, you’re at Burger King. I don’t expect perfection. However, it usually takes quite a while. As in 20+ minutes to get whatever I order and the fries are unbearable. I’d give the benefit of the doubt and say that I’ve just been that unlucky person, but oh man!

Give me a minute to read the menu. No one behind me. Never been here for breakfast and she wouldn’t give my twelve year old a chance to read the menu. If I wasn’t needed somewhere within a short time I would have left. Relax a bit lady!

I’ve been to this Burger King several times for lunch and dinner, mostly because it’s the closest one to my house. Today I went for lunch, and the food was better than normal for this location.
Many times I’ve gone in the past I’ve gotten food that seems to have been sitting out for most of the day. The workers today we’re also friendly. Wait time in the drive thru was also quicker than normal. If my experience every time was like my experience today, this would probably have been a 4-​star rating. Whoever was on staff today, keep up the good work.

Since uniformity is probably the most important goal of fast-​food restaurants, I usually see no reason to review them unless a particular location stands out and should be recognized for something. I mean, a Big Mac technically should taste and look the same anywhere, and if there are slight variances that does not warrant writing a review for that particular location (again, unless that location offers something superior to other fast food restaurants of that brand).
So this review is a little shout out to the Burger King at Union Hills Drive and Cave Creek Road in Phoenix.
I was there on a Sunday evening and business was slow. I saw 3 employees in the dining room area. One of them was the cook and the other two were counter workers. Both of the counter workers were a cut above compared to most fast food workers … they really seemed to enjoy working with people.
I ordered the Whopper Barbecue Burger, which I had not tried before. I was able to see the cook prepare the burger while I waited (I could only see hands, not a face, so I don’t know which gender the cook was). I have seen that sight many times before and it is obvious that fast food is fast because it is thrown together in the minimal amount of time … and usually looks it.
The person making my burger was assembling it like it was being prepared for him/​herself and his/​her family. He/​She placed each piece carefully centered in place, finally topping it gently with the top bun and wrapping it with the care he/​she would use for a wedding present. When I opened the sandwich to eat it, it looked like a billboard ad for Burger King.
In addition to taste and smell, the way food looks is an important part of its sensory appeal. In some small way I believe this sandwich actually tasted better just because it looked so good.
I didn’t see a manager around, so extra kudos go to this young staff who took the responsibility to provide a quality product along with great customer service.

chicken tenders and ranch sauce. Need I say more?

Not sure where that hair on the seat came from, but given its curly nature I’m a bit worried. Yuck. And I noticed this halfway through my meal. Many tables/​seats not cleaned here. Food took longer than usual. Bleh.

Drive through was quick. Food is the same as any other King.