Buffalo Wild Wings

Whoa, the two times I’ve actually been to this location has been very far a part. Although I don’t remember my first time here too well, I just know there wasn’t any problems. The more recent visit was great. My server, David, was an awesome dude, kind of just hanging out with us and taking care of our every need. He made it like a chill out, rather than us just being in a restaurant so that was pretty cool of him.

I ate here for an early dinner with my daughter because she loves hot wings!
We both ordered the medium size which is 15 wings apiece. I had a split order of Asian spicy and garlic Parmesan which were really good. My daughter loved hers as well. Very hot she said but again good. We also ordered 1 appetizer each chips and salsa and the garlic mushrooms. The chips were good according to my daughter (I didn’t try them) but I had the mushrooms and they were terrible, never again will I get them.
The service was good and I tipped him well 18.5% but the floor under our booth was dirty with some straw wrappers and a lemon wedge. Yuk I hate messes but overall it was ok. The prices was pretty high the bill came out to be $ 45.43 before tip. That’s 30 wings total, 2 appetizers and one soda and water.
I’ll be back sooner or later.

People are great. Stacie.
Beer was cold.
Food was horrible.
Boneless wings=meatless pieces of fried batter. They need to teach their staff how many times you can microwave something.

Server was nice but dissappeared for 30 minutes. So we got our sampler platter, our salad came out two minutes later and our meal came out two minutes after that (so yes, we’re sitting there with all our food in a matter of 5 minutes). I didn’t know you could mess up nachos, until I ordered them at BWW. In short, the food was terrible. Chicken in the chicken tacos was hard, dry, and cold. Never. Going. Back.

This location is ok…
The place is filthy. Is this a trend with BWW? Come on… pick up the crap off the floor!

The customer service here is great. The issue is the cook is not consistent it is hit or miss. The chicken is either great or meh. The problem is it is not consistent.

Service was horrible. My friend and I went in to watch a football game. Granting they were a lil busy, we literally sat there for an entire half without being asked what we wanted to order. Not one of their servers asked if we needed water. not one. For an entire half. Terrible service.

Great for the kids. They have tablets and if they get loud it’s okay, because it’s loud already.

I used to love this place. After a recent visit, it’s been a complete 180 NEGATIVE experience. Pending review, I have made a request for corporate to contact me regarding valid concerns. Clearly during my last experience the staff and management just don’t care about anything. Extremely disappointed.

I would right a review for the food but never got to eat anything because I’ve been here for a hour and haven’t got my salad and wings I ordered! It’s just lettuce and chicken why is it that hard

Came here for lunch closer to 1. We opted to sit at the bar as my friend indicated the service was faster — unfortunately wasn’t the case. The restaurant was busy, the bar area– not so much. Our server was OK. She seemed nice but had little interest in our table. She wasn’t particularly memorable either as I usually remember names and I don’t hers.
Food took a long time (about 35 minutes, we ordered 3 snack wings) and my friend asked to have hers re-​tossed as the sauce was close to dry when it came out. I also had to chase her down to get our check at the end– which she brought back very quickly, thankfully.
Overall was satisfied enough with our lunch.

I come to this place at least once a month with my friends, food is always good and Courtney is a sweet server ! Love their chicken wings !

For the record, my boyfriend and I usually order take out over the phone maybe twice a month from here, and they did a fine job. But tonight, we had ordered online to try it out. Big mistake! We got there at the time it had said, (7:40 on a Sunday night) and the take out girl said that the online orders weren’t going through, so she put in our order as our order ticket was in her hand! Let me note that your address, phone number and e-​mail have to be included when you order online. So we were confused as of why she hadn’t called us to confirm our order.
Anyway, we wait for our order that she said would take 5 minutes, but ended up being ten. We get home and we had ordered two orders of boneless wings, one mild and the other being split flavors. My boyfriend had his boneless mild, and mine were traditional wings! Even our emailed receipt said boneless on both orders. I’m not a fan of their traditional wings because they are quite soggy to me. I’m not sure if we will be ordering take out from this location anymore…

Do NOT stop go somewhere else. We though it was good the first 2 times — next visit food came out cold and after I took bites out of my food they re-​fried my food AFTER I ate off of it! Health dept! Manager had them dump oil and apologized gave snack size coupons! Went today same thing cold food RUDE service from KHRISTINE and no care from Patty the manager. Pass! Spend your money where you cam eat!

Was a typical Friday night crowd at the Place as the playoffs were going for baseball. Hockey games and football games were as well. We got seated and Hannah came and introduced herself to us. We ordered drinks, and then ordered wings with honey barbecue and popcorn shrimp. Hannah was an awesome server and that’s why this place got a 3 this time. Food was very long to get to us (35 minutes) and was stale and cold. The mgr came out and apologized to us. She took off the wings and gave us another newer wing order. Finished the meal and headed home. They did a good job and Hannah is kick ass weekend server so try to get her. I just am taking off stars because of the quality of the food when it came out the first time. They need to get it right the first time
To get better stars

I use to LOVE coming to this place! I would even wait for a table on game days. But I’m sorry, when you can’t even give me some what of a wait time and you tell me it’s going to be awhile… And you have tables that’s need cleaning. That’s not okay in my book. Then, the hostess gave attitude when I asked how long the wait would be, won’t be going back there again!

Hanna the head bartender was on top of her game, what a wonderful person to have in this position. She is definitely a great asset to Buffalo Wild Wings.

Giving BWW another go. Allison took care of me today and did an outstanding job. The place was empty again (11:45 on a Tuesday) so she should be able to.
I ordered the lunch special: Small wings with fries and a drink for $ 10.28 plus tip. Not bad. I got the dry rub buffalo and it was very good. Perfect spice level, good crunch on the wings without the saucy mess. It came with 10 wings. The fries were good too. Still need to get better with the Bleu Cheese though. Compare it to the BC at Wingstop, no comparison.
All in all, my best visit yet. There’s hope! Thanks Allison.

Always super busy, and I am really annoyed with the people that come around and ask you what channels you would like to watch… And then don’t bother changing them. It also irritates me that you have to pay a cover charge if they have a pay-​per-​view event going on since I am never interested in what they have on. The food is always satisfying, but not great by any means.
UPDATE: 4−8−16
TERRIBLE TERRIBLE TERRIBLE service. ALL of the staff ignored us when we walked in the door,(There was maybe 10 diners in the entire restaurant, and about 8 staff members right in front of us were watching a game and playing on their phones) so I finally had to flag someone down to be seated. Waited 20 mins before a waitress came over. Forgot our silverware FOUR times. Did not give us any refills on our drinks even though we asked TWICE. The table next to us had trash on it the ENTIRE time we ate. Food was decent I guess. Service was obviously not a priority today.

Buffalo Wild Wings, I’m pretty much your #1 advocate… and have been when I first discovered your location in Columbia Heights, MN in 1988!
I have definitely had my frustration over the years, however have consistently eaten 1−4x weekly at your locations SOMEWHERE in the country.
There are two things on my mind tonight, one that has frustrated me with this specific location and the other pertaining to the «sauce campaign» you have been doing for some time now…
This location has been turning out some pretty good food and service consistently, however — PLEASE resolve to have your wi-​fi fixed! This has been in disrepair for at least a couple months that I’m aware, and is extremely frustrating.
On the «sauce campaign»…what a flop. Get rid of your entire marketing department and all of their consulting firms. Start from scratch, and get people making those decisions that know how to think! The way you have expedited is this… you only provide enough of the sauces to last maybe a week? Honestly, a week is generous. Typically less than a week… and if the sauce has been available beyond that, I’ve learned that it’s because its awful and noone wants it.
What’s really sad is… long after the sauce is gone each month, you continue to send marketing emails to announce the new flavors, continue to keep the flyer in the menu, and keep promoting it on your Social media channels.
Consider a campaign re-​launch!