Bethany Animal Hospital

This was our second visit to Bethany Animal hospital. Our first visit (which was a routine spay) went very well, 6 years ago. Our second visit (about a week ago) was a waste of time and money.
There’s something wrong with my dog’s eye. They looked at the eye agreed that there was something wrong and said they couldn’t figure out what it was. They took my money ($ 70) and sent me on my way. His eye is still in the same condition and I have $ 70 less. I understand medicine is a practice, but to have no follow-​up call indicates a lack of concern for my dog’s well being. They just left us hanging. Based on my experience and other reviews it seems routine work (check ups, spays, vaccines, etc.) are performed well, but beyond that their knowledge is questionable. If another vet does determine the problem, I will be update this review and drop to 1 star.

This was my first visit, and I was really happy with the care they gave to my dog! The staff was friendly and really cared about making my dog feel at ease; she gets really nervous at vet visits and they were very understanding and kind (and provided treats, which she loved!). I had brought my dog in for a routine checkup and the whole process was very easy; it was quick and efficient but they were thorough and took time to ask questions. We got everything done in about 40 minutes, including shots. I’ll definitely be coming back for our yearly checkup, and if anything comes up before then!

Friendly staff, easy to make appointments. Our dog ate something that she shouldn’t have and by the time we realized what was going on, it was stuck and she needed surgery to have it removed. Everyone was accomodating, we were able to get her right in, and the maintained excellent communication the day of the procedure and after.
The building itself isn’t the nicest and the parking lot just downright sucks, but we are happy for the overall care of our pets. I’d definitely recommend.

Bethany is very reasonably priced and the level of care is good. The clinic is old and small and the building looks really depressing from the outside but inside it is clean and the staff is caring. It would be nice if they hired a pressure washer or put a potted cactus or anything lively in front to make it look more inviting. Maybe printed some banners with happy pets to put in the windows of the other building or stenciled some fun paw prints on the walk or the building but I guess what they don’t spend on the outside translates to a discount on the inside? It is well worth coming here for a price quote and a second opinion. I brought the records and tests from the vet by my house for a surgery that vet wanted to charge almost 3K for. Bethany did the same IV fluids, monitoring, tests, pain management and other upsells my other vet was going to do and it was just around $ 1K for the procedure. That is a pretty good savings. I would come here exclusively except for the distance from me. For things like surgery or costly tests this is the place to go!

So far, I have mixed feelings on this office. (And my dog, Layla, was not at all impressed.)
I had been going to another facility for years, and loved them — but they recently went out of business, and my dog’s vet is now here at Bethany.
My first impression (telephone) was not fantastic. I understand policies are policies — but some make no sense. My dog has been on an anti fungal for Valley Fever for years. We used to do blood tests every three months, but last year decided to do every six months, due to my dog’s slow response time to the meds. She was tested less than three months ago. I have her records from the old clinic. And it’s the SAME vet. Even with an offer of me hand delivering her records — to the SAME vet that has been treating her for years, they refused to renew the prescription for meds until she was physically examined at Bethany. No need for a new blood test, it’s fine to wait until May for that. Really, just an exam. So I felt it was a «let’s get money for doing nothing» policy. There were a couple of non urgent issues I was able to address (I was going to wait 6 weeks — when I have to take the dog in for her vaccinations — you know, a real reason to take her in!) but decided to bring them up at this visit, as we were there, anyway.
The office itself gave my dog the creeps — and me, too. Just a really bad vibe from the time we walked in the door. The place is clean, and the staff was friendly, so I can’t specify what bothered me about it — but my pooch has never been that unhappy so soon after walking into the vet.
On the flip side — Dr. Afek is just plain awesome! I really like her, and trust her to care for Layla. And while I realize there are many great vets in town, it gives me peace of mind that Dr. Afek has known Layla since I got her, almost six years ago. We got the prescription renewed, as well as some other meds.
The receptionist has given me follow up calls to ensure Layla got the meds that were ordered, and just make sure all was well. I do like the customer service level of follow up — and have no qualms with the care received.
I also like the hours — past 7 most nights — which means I won’t have to alter my work schedule for routine visits. That’s definitely an added bonus for me!
I’m planning to stay with Bethany for at least a few more visits — and see if it was just that original «no meds until physical exam» policy that left a sour taste in my mouth — and truly hope to add more stars to this review.

I feel so fortunate to have found this office! I have a dog who’s a bit of a handful. He’s aggressive around most other dogs and gets anxious at the vet. I was at my wits end with my other vet because they were expensive and seemed to care more about profit than my dogs. Also, any time I called to get my dog in they would give me a time and I would sit in a crowded waiting room full of other dogs. It was a nightmare. I called Bethany animal hospital this morning and spoke to Alex who made every effort to make me feel at ease about bringing my dog in. He told me they would clear the waiting room and get my dog into a room ASAP so he didn’t feel anxious. When i arrived the whole staff was so friendly and accommodating. Everyone was so cheerful and enjoyable to be around. Dr. Andre was awesome. I have never been to a vet’s office where the vet spent so much time with me. She took her time to explain things so clearly and gave me options for my dogs treatment. Summer, the technician, was great also. She was so friendly and thorough. This best part about this office is how affordable it is… hands down the cheapest I’ve been to but by far the best. For years the trip to the vet has been a dreaded event for my dog and I but now, thanks to Bethany Animal Hospital, it’s a breeze!

I’ve gone to quite a few vets here in the Valley and I absolutely love Bethany animal hospital. It is hands down the best place to take your dog, especially if you have a frenchie. Dr. Andre and her staff are fantastic and really know what they’re talking about. On top of the great service, you will not find a cheaper vet in the whole valley. They actually care about your pet. They’re not trying to screw you over by jacking up the prices.

I have been looking for a decent vet’s office since I moved to AZ. I have been to 2 — Apollo North Animal Hospital and Arrow Animal Hospital. One office just wanted to charge you out the wazoo for unnecessary tests and treatment and the other in my opinion was just careless and didn’t want to be bothered with less than calm pets.
So I came upon Bethany because this was the hospital that the pet rescue where I got my new dog used. Bethany is not some fancy, upscale office and I’m pretty sure that’s why their pricing is reasonable. Even when they ran a blood panel for my dog it seemed to cost about $ 300 less than the blood panel they did for my cat at Arrow.
I have to drive aways to get to Bethany and they don’t have weekend hours (not sure what’s up with AZ vets not having weekend hours — this is the norm back east) but I do have fall back vets if something happens on the weekend.
I would recommend this vet’s office for anyone looking for a reasonably-​priced vet that seems to care about its patients.

I had my first experience at this office earlier this afternoon and I had an overall great experience. The staff was extremely helpful and didn’t make me feel stupid for asking as many questions as I did (being a first-​time puppy owner is hard work!).
I will definitely be returning for all my puppy’s needs and will be sure to call with any other questions. These guys are grrrrreat!

I love Dr. Andre and her staff. I brought my french bulldog here to get ACL surgery and they have been great. They do a lot of rescue animals in order to keep costs down. I ended up bringing in my new french bulldog puppy as well. I would highly recommend this vet!