Applebee’s

I came to meet a friend here since I was visiting from California and brought my one month old baby. I had to use the restroom to change baby and when I opened the changing table a bunch of green flakes came flying down and onto the table, which to me looked like marijuana. I told my waitress, she just apologized and said she was going to tell the manager. The manager did not come to our table to apologize and tell us that they were going to take care of it and thank you for letting them know. I have never been to a place where the manager does not take responsibility for something that they are managing!

Plenty of seating but still told there was a 25 – 30 minute wait time. We sat at the bar and watched the 3 couples ahead of us get seated and then 2 that came in after us. All the while there was 3 dirty tables in the bar. Asked the hostess if someone could clean one of them and she said no, they were for people waiting. The bartender Monica was super sweet and helpful and got the manager. He had a table cleaned for us and the hostess put someone at it. Fine we took the next table. It took our server 10 minutes to get to us and while waiting for our food my bf noticed something floating in my drink. GROSS… Then when we got our food our server didn’t give us any silverware or napkins. THANK GOODNESS for Monica. Again she came to the rescue. I wish I could remember the managers name. He was super helpful and very apologetic. 1 star for Monica and 1 star for the sweet manager.

I left a pair of my sunglasses on the table because I was gathering all of my 5 month olds stuff up. I understand it was my fault I didn’t pay much attention and I had to call back later to ask for them back. (The only people that would have touched the table after I left would be the waitress picking up her tip or the busser cleaning the table up). The manager Kenny then told me that they weren’t there. I work in customer service too and people leave things in my store all the time and come back looking for them, we on the other hand actually give the items back instead of letting our employees keep them. Sure, I left them on the table but I didn’t think that makes them fair game for the employees to keep!!! I called twice and «Kenny» was not helpful at all. He let me know when I asked for corporates phone # that he didn’t think they would do anything for me then spit the # at me as fast as he could then hung up. I will definitely be calling. And posting this review everywhere I can.

To say the quality of this restaurant has gone down would be a serious understatement. We went for lunch. We ordered the unlimited soup, salad, and bread for $ 9.99. The salad was ok. I guess that is hard to mess up. The soup was not soup. It was the consistency of tomato paste. It glooped off of my spoon. When I asked for another, the waitress said «well it’s the same soup, so…» And then just kinda shrugged like I was the problem. Then I asked for our bread which we didn’t receive. She said «we don’t do that anymore. If you want bread it’s a dollar extra.» I explained that it was on the menu. She said «well, it shouldn’t be.» Real nice. My advice, go to Chilis.

The food here is great every time I have came here to eat it has been a great expletive with good costumer service. I don’t have a complaint about this place. Have been going to the same location for years. Highly recommend.

I went to Applebee at this location on veteran’s day and experienced the best in food and service of any place that day. The worse was the sizzler. Applebees really made me feel like a guest of honor. I am grateful for the experience. I would recommend this location to my friends, family, and fellow veterans.

The food is great, but I don’t like going to that place anymore. Every single time i’ve been there, something is always wrong with my orders. Either they forget a certain or they just give the wrong food. Last time I was there, I ordered the Hawaiian burger that they have. but they gave me a burger that had nothing but mushrooms on it. And the waiter STILL had the audacity to try to convince me and keep the mushroom burger. I kept on insisting on the original burger I ordered, it was a huge hassle. The service there is just terrible.

The foods was average but still great, with little bit above average price if I compared with the other restaurants around this area.
The services was great and fast although you need to wait a while for foods!
The atmosphere was casual, family style with a lot of TV screens everywhere and most of them in sports channels.
The have happy hours around 3 – 7 PM.

From one visit to the next some things have not improved. This time it was the Sizzling Double Barrel Whiskey Sirloin ordered by our guest. He ordered it medium rare yet it came out sizzling well done! Now what? It was more than 15 minutes until his medium rare steak was delivered. So I had another drink! Now the bar tab equals the food bill. Lacey, our server was nice enough but not familiar with the wine menu. Luckily, no problem ordering whiskey on the rocks for me. I tipped $ 20. on a $ 77. check. We get gift cards from time to time and will go back hoping against hope for that great experience.

I really enjoy Applebee’s. The food isn’t quote on quote amazing, but for the price, it’s enjoyable. I personally enjoy the oriental chicken salad. It’s something different than most restaurants have and makes Applebee’s stand out. I don’t recommend coming to Applebee’s to get a steak because of course for the reasonable prices it’s not going to compare to places like outback. If you want a reasonably priced meal, some food that will satisfy you, I recommend going to Applebee’s.

I called at 9:15 pm on a Sunday and told them I wanted carside to go. I was told after ordering my simple meal that I would have to come inside to pick it up! Huh? It’s carside to go! The young lady told me that they were unable to come outside after a certain hour. Ummmm, ok… then after a certain hour you should offer TAKE OUT not curbside to go! Do not go to this Applebee’s if you want the convenience that they say they offer!!!

IDK about this place. Hit and miss I guess. The server was very nice which is always a plus. I had the lemon chicken meal which was nice. It had a very lemon flavor but nice. Now the cheese cake shot was crap. Very grainy and I was very disappointed it that.

My wife and I have frequented many a fabulous Applebee’s across the country and have always been fascinated by their ability to offer very good food, great atmosphere and some of the best service of any chain eatery around. Something really wrong seems to have happened at this location. Food was just okay, and the service atrocious. With multiple tables clear and available we were told there was a twenty minute wait. When asking about the tables that were clean and clear, we were told they were reserved — at Applebee’s? Another family ahead of us, made the decision to go next door to IHOP! We eventually did something we’ve never done before, we confiscated one of the various empty tables. By the time dinner came around, we found the servings were adequate, but the taste and apparent quality of our fare was less than noteworthy! At this visit we tried the Club Grill Sandwich with Sweet Potato Fries which was nothing to write home about, and the Fish & Chips with French Fries. As a traditional Fish & Chips lover, and often ordered at Applebee’s, I found the fish and its batter was considerably bland, unlike many others I’ve enjoyed over the years in many another Applebee’s. Although the server was nice and very apologetic for the inconvenience, and the on duty manager also apologized, we found the incident very discomforting and aggravating to experience from what usually has been a favorite. Hopefully this a one-​off incident, but it may take a long time before I frequent this Applebee’s again. Consommateurs d’être prudents.

What is it about Applebees that makes us keep coming back to this chain?! Maybe the reasonable prices, the happy hour… but I always leave feeling under satisfied. The food is mediocre. I can think of so many other local places that serve quality American food but for some reason, we find ourselves at Applebees at least twice, maybe 4 – 5 times a year. It’s a safe choice for late light munchies. And this location has friendly, attentive staff. You’ll always be seated right away. And one of their charming bartenders does magic! Try to find him. See ya next time, Applebees.

This is a chain and with any chain food is a 7.5 at best. It’s more so convenience rather than preference. Now there is a 5 at this location and its a waitress I cannot recall her name but she’s mid 30’s blonde hair, heavy set woman. She is the best server in the place. Usually if I can sit in her section I leave. Other than that today when we went the food came out pretty fast but what made me quite upset was how long it took on refills and the young man seemed like he didn’t want to help us. The best thing on the menu to me is the 2 for 20 or 2 for 25 you won’t be displeased with anything on that section. Now my wife likes the pub grill diet salmon but I’ve never had it. I get ribs or the sirloin and for a chain the steak is pretty good. The management is quite friendly ironically they speak and are very cordial but quite a bit of the wait staff is impatient, rude, and could condescending.

Food is pretty much what you’d expect from Applebee’s, can get pretty lod on certain nights. Michelle, Celeste, and Jen are awesome can’t say enough good things about them. Manager izzy is a real douchedbag though and not very smart. However manager Patrick is awesome! Check it out for your own opinion.

Worst Applebee’s ever, this location reminded me why I stopped eating at this chain period. First the wait for the food was long and they weren’t even busy second we asked for medium rare on our sirloin and all our meat was well done. drinks never got refilled we ordered mixed drinks that took over 30 min to get. Oh and the manager asked us what kinda sauce we wanted and I guess he forgot to bring us the A1 cause he never came back. Our waitress wasn’t attentive. Applebee’s is not the spot like it use to be years ago. This location sucks take your business somewhere else!

This is the worst Applebees I’ve ever set foot in. So ghetto that they have a police officer that just hangs out in the restaurant, definitely something I don’t want my children seeing.
The staff is rude and disrespectful. Never will I set foot in here again.
I can’t believe corporate hasn’t shut this place down yet.

Ok for a quick lunch. The server was nice, but the food was average at best.

Dropped my daughter off at her in laws house in South Phoenix and my son and I had some time to kill before we had to pick her back up, and I wasn’t into driving back into Chandler. I asked my son if he wanted to go visit our old Applebee’s. We use to live in South Phoenix for 8 years, and Applebee’s on 24^th st & Baseline became like a family/​friend hang out for us.
So off we went, it was 7pm on St Patty’s Day but only had a 15 min wait, which we thought was pretty cool. When we got to our booth, we talked about the times we had been there, and how one time my son was just being a jerk and the rest of us were starving and he only ordered celery, it was fun talking about the old memories.
We went with the 2 for 20 deal, and the food tasted great, our service was friendly and fast, it was the end of the meal and we just paid and then my son looked down on the floor and just said oh my, I looked at him because he doesn’t say that that much and I said whats going on, he said mom, just move fast and lets leave a mouse just ran by our feet… I said WHAT! He said yes, it was this big showing me with his hands and said just move carefully and lets go, let me tell you I wanted to puke my dinner up right then… but I didn’t, I left the tip, because she was good, and we left.
Yes I did tell Patrick the Kitchen Manger that my son had saw a mouse, he told me that they come from across the street and that he will notify his pest control guy.
BUT OMG!!! I hate mice, I will not be coming back, I know it happens more often than I would like to know about, this was a place that held some fun memories for us, but I am not looking to go back any time soon.