Alterations and Creations

After a couple of years, I have called it quits. On January 19^th I waited until 7:28 a.m. for the place to open. The store seldom opens on time. The team is nice. I drive 2 miles out of my way to do business with them… I won’t be late for my job. Sorry. Good luck ladies.

So far, so good! Moved into the neighborhood a month ago and wanted to use a local business for my dry cleaning (haven’t done an alteration, yet!). Luckily, A and C deserves the business. The owners are incredibly detailed with their work and the pressing is literally PERFECT. As an added bonus, you get a free dose of dry humor and two adorable shop dogs.

Great service here. My suit coat and pants needed to be tailored and cleaned for upcoming job interviews and they did a great job with everything. I was acknowledged right away when I came in to pick up. There was a little wait because they were helping another customer, but it was fun because everyone was friendly. They also sell jewelry and clothing near the register, so I could browse while I waited. I had a total of 4 pieces cleaned and altered and all 4 were on point.

This place got the job done for me a while back. I had some curtains that needed shortening. The work was great, the customer service was cold if not almost rude. Would I recommend them? The work is fine, just don’t expect smiles or customer service that leaves you smiling when walking out the door.

I brought in 3 repairs and paid 3 dollars! Back home that would’ve been at least 15 bux each!
So first of all they are very reasonably priced. Second of all they do a good job of dry cleaning, efficient and you can even do drive through.
Finally, I had a few dresses taken in here and she did a wonderful job! Very precise and professional. Again at a reasonable price. The seamstress is great and will look for any button or other fabric that you need to make your clothing truly yours.
I have already been here twice and I will be back!

I really like the owners of this place. Great, neighborhood feel and very good cleaning and alterations.
I especially like that the owners try to learn everyone’s name. Gives the place a small town feel.
Highly recommend.

Thank God for this place. Another downtown store wouldn’t help me with same day alteration. This place did and saved me!

Kind of a lame dry cleaner. I dropped off some clothing that I suspect was only pressed, rather than cleaned and pressed. Additionally, their turn-​around times are not very fast.

This place is truly talented! I brought in a torn jacket that was slated as irreparable by another alteration shop in Mesa. To my surprise, the kind lady inspected the jacket and indicated that it was going to take a few days but they were able to fix it. After a week, I came in today to pick it up and was beyond impressed that the jacket looked like it had never experienced damage.
Not only were they able to salvage a personal favorite item of mine, they’ve earned a new dry cleaning customer!
I highly recommend this place for any or all alterations and dry cleaning needs!
Thank you for everything!
–Landrow

If you want a truly gifted, experienced alterations artist, then THIS is the right place for you. Tina is a seasoned professional. And like all true artists, give her her space, tell her what you need/​want and she’ll blow you away.

Went to pick up my dry cleaning and was told that the delivery with my clothes had not arrived yet. The lady in the back acted as if I had been arguing with her when she said «there is nothing I can do sir!» I said, «no problem, I’ll come back tomorrow.» I then came back that next evening where they accidentally included someone else’s clothes with my order, which I didn’t notice until I had already arrived at home. I called to notify them and the same lady scolded me a bit by saying «Well…that’s why we ask you to check your order so that doesn’t happen!» …So now you expect your customers to be your quality control! Seems to me that the employees should check to make sure they are not making mistakes… not the customer. It didn’t help that the girl behind the counter (literally 12 inches away from me) was texting and made me wait for a second to finish her thought before even acknowledging me!

I really want to like this place. The location is very convenient for me. But the alterations I’ve had done there, and the repairs, are simply not impressive. I had a hole in the sleeve of one jacket, and they said they could make it invisible. That did not turn out. It’s only slightly less visible than it was before they got their hands on it. If it were my business, I would have said to the customer «we gave it a shot but it’s not up to our standards, no charge.» Likewise a replacement snap on a pair of hiking pants. I can sew a little. I went to fabric stores and tried to find a match and do it myself, but came up empty. When I brought it here, they did exactly what I didn’t want. They went to the store and got a snap that was neither the right size nor color, put it on there, and charged me full price. That’s simply not acceptable. The cleaning I’ve had done there was fine, but they’re not getting another chance with alterations or repairs. It’s too bad.

Actually this place does a great job at dry cleaning and tailoring, and you can’t beat the location. They are a bit overpriced, which adds up if you have a lot of dry cleaning. My biggest complaint is that somehow, every time I go in — no matter who is working and no matter what I’m asking for — I get a boatload of attitude. I’m assuming it’s a family-​run operation, so maybe rudeness runs in this family? It’s seriously so over the top it’s ridiculous.
Once i dropped by at 5:50 (they close at 6) and I got yelled at because the store was closed. Really? Lock the door if you’re closed! I’m taking my business elsewhere.

I drop off my clothes and they clean them. They’ve altered and repaired some of my clothes too with no issues or hang ups. I love the ladies atitudes that work there!

This is our go to place downtown! Easy to get to and the service has always been great for us! Very friendly and a job well done.
If you pre-​pay your order, you get a discount, too. One of the better dry cleaning places I have been to /​seen. Haven’t ever used their alterations.

Love to support downtown area businesses but the ladies attitude who owns the place is caustic. Too many other choices.

This place is too pricey for dry cleaning — and I am never sure what I am going to end up paying. Usually, 4 items (a mix between dress shirts, slacks, basic dresses) costs around $ 20 — $ 25 and has a three or four day turn around period.
I’ve also used their tailoring services to get a pair of pants hemmed and was disappointed in the outcome — they were still too long.
The main selling point on this place was the location, it really is the only dry cleaners downtown. And the cute dog is fun to pet. But, I’ve recently discovered another cleaners uptown who charges less than half and will have it ready for me the same day — that’s worth a drive!

I went here to get a pair jeans shortened. Not the biggest of tasks. Not only was the woman working there not very polite, but they took a week for the alterations. That seems like a pretty long time just to alter one pair of jeans.

If you actually go by the term «A-​OK» that goes along with 3 stars on the Unilocal rating system, then Alterations… is just that. I give them a fair amount of regular business for both dry cleaning and tailoring (hey, I’m a 23 year old, trying to look like a 23 year old, in a 12 year old’s body). The actual work done is good and very standardized. For example: I wanted a shirt taken in; it was done, and done well, but when I showed up a few hours earlier than what was listed on my ticket, they turned me away…(?)
I would recommend interfacing with the men as opposed to the women (I just feel like their customer service is less rigid, more my stilo).

I took my wedding dress here to be altered and I thought the lady did a great job. My matron of honor also took her dress here and no problems. That was over a year ago, so who knows in a year the quality in work and customer service could have gone down.
Sorry to c.b. who didn’t have such a great experience with the staff or the work done.