35th Avenue Sew & Vac

now on my way back for the fourth time to get my carpet cleaner fixed for the same problem. the tech is horribly rude and condescending, he is not very skilled (3 times and it still leaks water like a sieve, no way he even tested it after doing what he thought needed to be done or his bench would have been soaked) and then had to call to get a charge removed (tried to charge me to replace a solenoid that was replaced by them 2 days prior on the first time in for repair)
the only reason i am going back is i have paid three times for it to get fixed and damnit they are going to fix it.

I’m pretty easy to please, but after a few visits to this store during my trips to AZ, I am continually confused. What attracted to me to the store first was the coupons that competed with big chain craft stores. I was patronizing their business rather than Michaels or Hobby Lobby because I could still enjoy a discount on at least one item. Now, competitor coupons are no longer honored.
Lately, every time I go, fewer items are allowed under the coupon they offer. I have bought fat quarters with the fabric coupon before. Today, I get my purchase cut and arrive at the register only to be told then that fat quarters are no longer eligible for the coupon. Apparently a yard of fabric is no longer a yard of fabric when cut into fat quarters. The last time I was there, an item I picked out from Notions was no longer a notion according to the new coupon rules.
Soon it will be too hard to shop there and I, like many others, will go to the chain stores to not have the aggravation.

Nice! Wish I had a million dollars and a huge area to keep all the machines and awesome sewing tables, drool examining the machines & tables & everyone has always been very nice & helpful.

I just spent two days at an Anita Goodesign Embroidery Party offered at 35^th Ave Sew and Vac. It was fun, educational and full of wonderful surprises. Several women bought the Babylock Destiny but not all could afford that fabulous machine. Jackie helped one attendee find an embroidery machine that fit her budget. I was so impressed with Jackie’s willingness to help a newbie get on at a level she could afford. I think she had a customer for life!!! Love this company.

Great place for all your vacuum needs too!!!

Not a welcoming place!
Cons: Never a greeting or an offer to help. A huge store to shop in. A former Goodwill store, stained floors and all, located in a iffy shopping mall. A powerwashing of the outside walkway would help. Only one cashier. Quilting fabrics are overpriced, almost $ 12/​yard for most. High priced sewing machines. Congested areas showing gaudy themed quilts. I used to like browsing there but no more.
Pros: Designer fabric.
For friendly helpful service try Mulqueens in Glendale that offers classes too.

Very fun shop for my needs. Sewing, quilting, learning. The fabric selection is amazing. And they have a variety of sewing, quilting, and embroidery machines. I like to see the new models in person. Overall, this is a fun, inspiring shop. And there are discounts and coupon specials to help keep it affordable.

Best Place in Town for Vacuums! If you are in the market for a new vacuum or need your current vacuum repaired, go see Ronnie at the Northern Avenue location. Ronnie is very knowledgeable about every vacuum out on the market and he won’t tell you what you want to hear just to make a sale. Ronnie totally rocks… he is very personable and makes the vacuum shopping process fun! The turn around time for vacuum repairs is also quick. 35^th Avenue Sew and Vac has the best prices in town on top of the line vacuums like Miele and Sebo.
I currently have a Miele upright that I purchased 4 years ago. I absolutely love everything about this machine and it is worth every penny I spent on it. Be sure and check out the Sebo canister vacuum… that will be my next vacuum purchase.

This is correct name but numerous reviews (and the company web page) list 35^th «AVE» rather than Avenue” as well as «Fabric World” — so look there, but meantime, since you’re here: My experiences have been positive here. It’s a fairly large store in what appears to be a former grocery in a fairly sizeable strip center now past its prime. There are enough sewing machines, including impressively high-​tech ones to start your own sweat shop. Fabrics and sewing and quilting supplies abound. They also sell and service a number of major brand vacuum and carpet cleaning machines including Hoover and Miele, among others. I purchased a Hoover Max Extract 77 home carpet and hard surface cleaning machine and think I paid full-​retail price, but given the 2 year warranty and in-​house service, I’m thus far satisfied. Store personnel have been helpful, but note that staff is sparse, so if there are other customers requiring assistance, you may have to wait a while. I note they offer classes in sewing, quilting, and apparently all manner of needle-​craft. See their web page at:

Love coming to Phoenix, it’s been years, exploring, driving the town, taking in the sites, the food and shopping!
My hobbies are sewing, quilting, beading and anything with yarn! My husbands hobbie is food and so we’re off, driving through town looking for someplace to eat, then I catch site of this place and we gotta stop.
It’s big, old grocery store space! There are rows of quilt patterns, gadgets, fabric and lots of fabric! They have sewing machines and classrooms, the staff are friendly and so helpful. This is my new place to go when in town!

If you like rude clerks, cockroaches, and being overcharged well do I have the place for you! 35^th Ave Sew & Vac!
I had a horrible experience here. It was my first time and I brought my one year old daughter. Unlike every fabric store in America they didn’t have carts. They also didn’t have a changing table so I had to change my daughter in my car in 115 degree weather.
This was all forgivable, but when I asked a clerk if they had any carts she was very rude, and said something under her breath as I walked away. Later my daughter rushed for something on the floor and instinctively I picked her up and it’s a good thing too because it was a large dead cockroach in the isle.
When I went to get my fabric cut my daughter was fussy. Considering that she has two molars coming in, which anyone with any empathy would understand except the people here. The woman cutting the fabric was very rude. She asked how old my daughter was, and later told me I should have put my one year old daughter in their fabric carts… I mean really? Because you don’t have shopping carts, you’re going to tell me that I should put my one year old daughter into the fabric cart? It didn’t even have a bottom. My daughter would have gotten her foot stuck and been hurt. The lady’s response when I told her this was that some other person had put their child (not toddler but child) in the quilt cart just the other day. Wow… just wow.
At this point I put everything I was getting on the table and said no thanks. I didn’t get anything. I had about $ 70 worth of fabric at that point, and had planned to keep shopping, but I left. I WILL NEVER GO HERE AGAIN! EVER! You couldn’t pay me to go here. They are overpriced anyway. Horrible, horrible, horrible experience!
And I wish I could give them no stars.

They have a wide selection of everything and a new store to showcase it in. To bad they did not do a better job cleaning the rust stains off the floor from the last tenant before moving in.
That said, once again they did not have what I wanted. I had to make do with something else. I did however, get an offer for help and didn’t have to track someone down, as I’ve done in the past.

I will never shop at this place again this guy is reall mean. Rude from the get go. I will never do business with ever!

Since I found this store I don’t go to Jo Ann very often. I just love all the good quality, beautiful fabrics that they carry. I feel like a kid in a candy store everytime I shop here. They accept Jo Ann’s coupon, one coupon a day. But since I start using Jo Ann’s coupons, some workers never said Thank you anymore. =(
I bought 20 fat quarters today (3÷10÷13) and got $ 14 off as a sale, some fabrics are smaller than 18X22, I shouldn’t buy these since it’s only 25% off of regular price.

Fantastic fabric selection which has expanded since they moved down the mall and remodeled, keep in mind it’s a quilting store so virtually all the fabric is 100 percent cotton. Ask about the «black bag» program when you go in, for $ 5.99 you get a black shopping bag which entitles you to a page of coupons when you go in on the third Saturday of the month. Nice! They also have certain things on sale for the entire month. Very nice place to get inspired and it is entertaining to walk around and observe how the hard core quilters figure out what fabrics go with what… intense!
While I have high praise for the fabric sale part of this business… the service side is another story. I have had similar indifferent service/​delays with no explanation as have been described in other reviews. Literslly a parade of excuses, stretching over several months. For repairs I would highly recommend you try the Bernina Connection store instead, which has outstanding service and quick turnaround, they genuinely seem excited to have you as a repair customer and do a great job at a reasonable price even if it is not a Bernina machine.

Full Disclosure:
I am not a quilter. I know nothing about quilting, but I have been in many a quilting/​fabric store.
This is how 35^th Ave Sew and Vac stands out:
— Large & well-​lit
— Organized Fabric
— Helpful staff
— a Large Selection of New & Used sewing and quilting machines

Do NOT ever take a machine into this place for repair! First, they tell you it’ll take 5 days when they know it won’t…and you call in 5 days and they tell you «another week»…suddenly you realize a month has gone by and you still are told «another week». Ok, that is annoying enough, but then you get the machine back and NOTHING has been done on it… as in not only does the weird clunking sound still happen, but the FABRIC LINT that was in the bobbin area is STILL THERE. I live literally blocks away from this place so I stupidly kept taking my machine there, until a dear dear friend told me about Kings Sewing at 32^nd St and Thunderbird. Heavens to Betsy why did I waste so much time at 35^th Avenue… one trip to Kings and Jason fixed the clunk, cleaned all the fuzz out and it only took 2 days (his estimate was 3 – 5 days, and THEY called me to tell me it was ready before his estimate). Cost was cheaper too. Oh… and then last week I’m in the middle of making a dress for my daughter to wear on Saturday and the feed dogs gorged on the fabric… in trying to pull it out I messed up the bobbin timing and now it doesn’t sew! Oh Heavens no! I call Jason and he says bring it in and he’ll see what he can do… and he fixes it WHILE I WAIT (ok, perhaps because I was near tears with only two days left to finish!!). At 35^th Ave it would have been her NEXT birthday before I could finish that dress… instead with Jason’s rescue I finished the dress in time and she loved her new dress!
35^th is nice for fabric selection… but their service at the cutting counter and the cash register are horrible… and their prices nothing to write home about and sales happen once in a blue moon. Instead, while you are over at Kings, stop by Quiltz which is kitty korner at 32^nd and Thunderbird. Great ladies, great selection, and constant sales with a color of the month or a «we feel like having a sale so 20% off everything» sale! (be sure to get on their mailing list to learn about all these specials).
So…I drive 15 miles to Quiltz and Kings instead of a couple blocks to 35^th Avenue… because service matters to me.

Do you hear that? The angels singing?
In yet another episode of My Impulsive Life, I was working on rearranging a room and decided to repurpose an old bookshelf as my new storage unit for my bags and hats. When all was finished I decided it needed something more. Fabric as some type of cover and a little bit of class. But I couldn’t find anything open nearby and those that were had some really piss poor excuses for fabric collections.
I posted on facebook about my frustration and get a response to try 35^th Ave Sew and Vac. I didn’t hesitate as I was desperate and in the mood to shop. Having one of the cross streets in the name is a huge help too, let me tell ya. I found the place easily and was excited to get started in my search.
At first it looked like there was a very limited selection of fabric and I started to weep (on the inside, don’t worry). Then a skinny hallway and narrow beacon of light directed me to the mecca of fabric. I was lost in no time, wandering about the rows and admiring the selections. They were categorized beautifully and the taxonomy/​library science geek in me swooned. Everything was so easy to find.
Finally I made a decision and headed to the checkout. They were so nice and friendly and it was a breeze to pay and make my way home to use my newly found goods. Everyone I encountered seemed really knowledgeable and courteous, which is nice, because I actually don’t know a damn thing about sewing except that I can’t do it.

This store made me feel like I had died and went to fabric heaven. There is just so much beautiful, wonderful, amazing fabric. I dropped a pretty penny– but I’ve already used some of my perfect fabric for great projects.
The place is clean, the staff is super friendly and patient– especially with newbies like me. When I brought 10 different reams of fabric up and had to stop and really think about how much I needed– patience came with a smile. It seems like everything (even the high end designers) are around $ 10/​yard.
If you get bogged down with all the fabric that you are falling in love with, they have a cute little table set up with these funny little signs that say «get your paws off my fabric» which made me chuckle. Maybe I’m turning into an old lady who loves silly stuff like that.
Despite the somewhat sketchy location, 35^th Ave. Sew and Vac is my new go-​to for fabric!

On November 26^th I brought my vacuum here to get fixed. Too much cat hair.
Two months later I got it back.
The first three weeks I spent calling asking if the thing had been fixed, as I was told it would take «about five days» and would receive a call when it was ready.
A week later, I tried calling, it was near impossible to get the guy that apparently fixes that vacuums on the phone. I was told I would receive a call back. Never got a call.
Forgetting about it, three weeks later I was successful and was told my vacuum had mistakenly never been moved from the «waiting to be fixed» pile. No apologies, but was again told I will receive a call when it was fixed. Never got a call.
At that point, I was morbidly curious to see just how long it could be for the goddamn thing to get fixed.
A month later I called for shits and giggles and was told it had been ready and I can come and pick it up. Never got a call or message telling me it had been ready.
Never again.