24/7 Locksmith Service

They were quick to come out, there was no mention of charges over the phone. When they came they were to open a lock on a closet door that I lost the key to. They tried to pick the lock and told me they couldn’t. The only way they said they could open it was to trash the dead bolt lock. I told them not to and they tried to charge me a cancellation fee of $ 55.00. When I questioned the cancellation fee, seeing I didn’t cancel they were unable to perform the job they came to do, they insisted that I was canceling because I didn’t want them to trash my lock. I was prepared to pay a trip charge, but not a cancellation fee. I called their boss the boss told me not to pay and to put his guy on the phone. I did and when they were done with their conversation they continued to bang away at the lock. Apparently they were told to keep trying.
One of the guys asked me to fill out the top part of the invoice with my information on it. I did and then took a look at the bottom part of the invoice. The total was for $ 304.99. The description as follows: 1 SC of $ 14.99; 1 house lockout, Defiant lock quickest type, 5 pm, deadbolt bump hammer, bump key for $ 165.00; 1 Labor $ 125.00.
There were no materials purchased for the job, it was supposed to be a lock pick, so the only thing involved should have been labor and maybe a trip charge which I am assuming the $ 14.99 was for. But to add $ 165.00 on to the tab for what? For this cost and in the end I knew they were going to trash my lock, I told them to leave and handed them their cancellation fee. What a scam!!! NEVER NEVER CALL ²⁴⁄₇ Locksmith Services. Lesson learned that I get a quote over the phone first.