Pflugerville Driving School

My son learned everything he knows from this place. And because of this school he is an amazing driver. I have him drive me places a lot now that he has his permit. Best ever and everyone there is really nice.

Okay, one month later and I and revising my review. The owner is the actual instructor and does work hard to get the students scheduled. From what I can tell, it’s hard to hire good help these days and driving school instructors are included. Liz, the owner did respond to my final call and we got my son through the required drives and observations in less than a month. It was difficult and there were some last minute notices but she did it to get him in and done. A couple of notes…
*You will have to work on her schedule. She is doing most of the instructing herself and she puts in a lot of hours so whenever she offers a slot, take it.
*My son said that she was stern. However, when I asked him to explain the issues he had they seemed to be more like very direct instructions. I told him she’s a driving instructor, not a YMCA babysitter, and that any instruction she gives, he should take.
*Be on time. One session we were there two minutes after the start time and she was walking across the parking lot to get in the car and go. She’s by the book on drive time and has to keep a tight schedule to get everyone their hours so minutes count.
Overall, I’m sure there are better schools out there but from what I can tell they are few and far between. Liz finally came through for us and delivered on her commitment. If she can get some good help she should be able to pull more stars.

I should have posted this long before now. We chose this driving school because of my coworker. Son had great experience and is now licensed. Our child is not. 350 dollars gone down the drain. Class part was done no problem. Driving was cut short, cancelled driving time and no shows from drivers. Very disappointed.

*****STAY AWAY*****
I have had an exceptionally poor experience with this school. CUSTOMERS BEWARE!!! Liz will make you thinks she is concerned about the children and getting them to be licensed drivers. Nope that is not the case. All she wants is your money. It is going on a year and my son still doesn’t have his license. Here are a few issues you will experience with this school. 1. Slow, poor and inaccurate communication in regards to my son’s driving status and scheduling needs to complete the program. 2. Inaccurate record keeping between Liz and driving instructors is very poor as she often did not have the details accurate. 3. Liz forgets or is very slow in returning phone calls it takes over 48 hours for her to return calls. 4. My son has been unable to use the web scheduling since before Christmas break and it’s still not available to use. 5. There was a period of time between January thru February were Liz consistently communicated her driving instructors were sick and she had no back up drivers. She doesn’t have enough staffing. 6. Rude and avoidance behavior when confronted about the poor quality of customer service with constant replies of I don’t know and have to get back to you. 7. Driving instructors were routinely 10 – 40 minutes late at times as I made sure my son was on time. We would show up to our scheduled appointment and no one was at the school. Had to reschedule which was inconvenience to me. I plan on reporting this school to the TEA, BBB and City of Pflugerville.

Pflugerville is a very nice place to find great driver’s education! Liz the manager really cares about her students and shows it. She always brings snacks to students and is very patient and attentive when providing drive times unlike other instructors in other schools. They also use an online registration and drive time scheduling system which makes behind the wheel driving easy to coordinate. I would definitely recommend Pflugerville Driving School over the nearby driving schools after looking at the horror stories on their reviews.