I have used Blinds Direct on numerous occasions and their service is as good as it gets! Their pricing is very competitive and their support is second to none. I also got a quote from Costco for my last project. Not only did they beat their prices, but the difference in service is night and day.
A K.
Classificação do local: 5 Petaluma, CA
We had blinds installed in our home a few years back and one of them recently broke. We couldn’t remember where we ordered them from so we tried calling Blinds Direct. Alisha helped me out, couldn’t find us in the system but told me where to find info on the blinds and had me email it over to her. She went out of her way and researched where the blinds were from. The blinds unfortunately weren’t through them, but she went out of her way to help us. If it wasn’t for the warranty on the blinds we would without a doubt use Blinds Direct. Amazing customer service! We will definitely be calling Alisha for blinds in our next home.
Alison G.
Classificação do local: 1 San Francisco, CA
I had to call them 4 times to get them to schedule a time to come out and measure so I could place an order. Then the guy no showed for our appointment after I had planned my week around the appointment. I called the office an hour after he was supposed to show and the owners wife told me she would call me back to set up a new appointment time. No call back ever. I called several times and got the general mailbox and never got a call back. HORRIBLESERVICE.
Rebecca H.
Classificação do local: 5 Sonoma, CA
Would definitely give them my business again. I went to them to have black-out shades installed in my bedrooms at home. The owner talked me out of them and convinced me to get vinyl plantation shutters. They are so much nicer and actually cheaper than than the blinds I went to purchase. So glad I did not go to Costco for this. Much more personalized advice and care. Thank you.
Gregorio R.
Classificação do local: 5 Petaluma, CA
Excellent service! We have a lifetime guaranty on our blinds and when parts wear out, they come and replace them right away. Very courteous staff! When we needed repair work done, the labor and parts were very reasonable. We’re local and so glad they are in Petaluma!