Jos A Bank

More like a used car dealership.
The staff is polite until they realize they aren’t getting a sale then they turn nasty.
I ordered my wedding party suits here. 5 of which came to this location. The sales manager was pissy we didn’t order through her and kept complaining that she had to help us. Even though we we’re paying for tailoring there.
The measurements they took at this location were wrong for half the suits. The manager blamed us and told us we didn’t get measured there. Calling us lyers??? WTF???
For some guys it took 5 trips to get their suits right. Even then shewas quick to say it looked great even if it obviously didn’t fit and would complain as if it was our fault.
I ended up not satisfied with my suit as the groom but dealt with it as the alternative of having to deal with this woman again was enough to make me give up.
I will never buy anything at this place again.
In all fairness there was a couple of new people working there that were very polite and nice despite their lack of knowledge on suits but I am sure they will be quickly trained to be nasty.
Update: The region manager called and apologized for the service and their corporate provided a gift card for the inconvenience. I am adding a star to the review.

If you have watched TV in the past year or so, I am almost 100% certain that you have seen a Jos A. Bank commercial. They are everywhere!
While it seems like they always have these hard to believe sales, they are actually a very elegant clothier for menswear. With this being said, I never go in and buy anything at all price. It seems as though that all of their products will go on sale at some point within three weeks, so if you wait, you can get a pretty sweet deal.
What’s really nice about chain stores like this is that once you find your size in something, and the people who work at the store will gladly help you out, you never really have to try on clothes again. I find all of their shirts, suits, and pants are consistent in size. Just go in, and by what you need in your size.
Now, there are two stores in the Toledo area. There is one located at the Franklin Park Mall and this one. Levis Commons is the location to go to! The location at the Franklin Park Mall is strongly lacking in customer service. No one smiles and you may not get service if you are not slightly dressed up. Go figure?
The people who work at the Levis Commons location really have their act together. They go out of their way to help you and make sure that you are satisfied with what you are buying. I’m a person who strives on customer service, and Mike is probably the best person in the Toledo area for this company. Whether you’re going in there just to look or to actually buy, the people at the store help you out — even going so far as to help you put your coat on and carrying your items to a dressing room.
The biggest thing I noticed, was they like to get to know you. Two separate people on different occasions inquired gently as to what I did for a living, and suggested items that I could use in that setting. They were not trying to be nosy — I think they actually try to build business relationships. It really is the little things that separate a good from a bad store.