Carpet Concepts

So I purchased a new house on short sale and almost immediately thereafter sold my existing house. I had very little time to do all the repairs necessary for the new residence prior to having to vacate. One big issue was the carpet. Old carpet was 16 years old and had been trampled, spilled, and abused.
First thing I did was go to Floormax. Floormax gave me a pretty high quote for carpeting (about $ 6,300 for my square footage). They said 2 – 3 weeks was time frame (maybe more). I really didn’t have that sort of time. I also didn’t like the sales tactics they used. They said «your price is $ 6,300, but we’re gonna throw in a better pad for free and not charge you for the removal.» Nothing in life is free (except bad advice). They overcharge on other things to give the illusion of «free» on other things. I just wanted a straight-​up cost without the fluff of what they’re gonna give me for «free.»
I also initially went to Lowes. They said they’d have someone out there right away (next morning in fact) and that I’d have a quote within 24 – 48 hours after that. Fast forward SIX DAYS and repeated calls by me before they ever came back with a quote. It was lower than Floormax (by a little), but they too couldn’t give me a definitive install date. I also learned (from others who hired Lowes) that Lowes uses subcontractors to install and don’t do it themselves, and frequently the actual price ends up being more than the estimate.
So a friend referred me to Carpet Concepts. Although they’re closed on Sundays, the owner met me for an appointment and opened for me alone on Sunday morning. I came with my wife and 2-​year-​old and the owner was extremely friendly and knowledgeable. I picked out a VERY nice carpet that was superior to the one that Floormax quoted me $ 6,300 for. The total cost from Carpet Concepts: $ 4,700. And that’s including pad, removal, etc. And even better, it was ordered, installed and finished within 8 days.
The work product was excellent and even the installers were friendly and polite. This is a family owned small business. They take pride in what they do and I am grateful for the spectacular job they did, the price and the promptness of their work. You can’t go wrong here.