Gallardo’s Transmissions

Don’t bother with this place. Unless you like lack of communication with no proper invoicing system of cost breakdown and having your car sit for months while they half ass figuring out what could be wrong burning through your money. I asked for a simple invoice with breakdown of costs since its standard when you get a simple oil change right? That was too difficult and they kept telling me what was done verbally. Their «invoice» literally said make car run 1000 1 part listed. How am I supposed show that to a future potential buyer and have them take me seriously? I keep my service records to show how well I maintain my vehicle so when the time comes to sell I get my asking price. I asked don’t you mark down if a part was provided by the customer for warranty purposes or what the shop provided no they don’t go into detail I was told. They put down the bare minimum, no detail on fluids replenished, if they found or recommended a repair and customer was notified none. They could barely answer what ASE certifications they had if any at all. My auto class does better at recording what’s been done than this supposed business and they’re supposed to be the pros. BBB complaint here I come! If you have to go here avoid Luis as your tech he has poor customer service and communication skills.

Beware of these scam artist. this guy luis reyes a so called mechanic is a complete liar. he told me he could fix my truck for a certain price. next thing I know my engine is apart saying I need a new one when I know I didnt need a new engine. people beware of this place. sad to see business owners lie to customers. this guy is a hack

Do not trust them. They sit around and do nothing. Lazy. Took my $ 50 for a smog. Failed the visual intake system. New law. Could have told me that prior to even doing anything. They didn’t. Got a new intake and they wanted to charge me again. Rather pay someone else that’s honest. Filthy waiting room.

Terrible experience! All I know is that my truck better be fixed correctly. They are doing a transmission rebuild, and have had it for 7 days! All shops I spoke to were 1 – 3 days.
Luis, the person I’ve been back and forth with is controlling and doesn’t have very good customer service skills, and appearsHe would not honor his $ 100 OFF MAJOR TRANSMISSION SERVICE. I can’t imagine any more major tranny service than re-​building my transmission. AND They actually want me to pay them before I have the truck back. And won’t release my truck to me unless they get my credit card # over the phone first.
Does anyone else find that ridiculous? This guy is super shady and super dishonest. Don’t ever bring him your business.