Crossing Dental Group and Orthodontics

Root cannel was very fast and efficient. Staff are customer friendly. Very happy with the dentist and the technology they employ.

I came here for work that my Papa needed done. He had extensive surgery and teeth work done. The staff especially Kim was all extremely helpful, friendly, and made my Papa feel very welcome and comfortable. Juan, one of the employees, also did an excellent job of making up feel comfortable about a procedure that we were anxious about. Juan was very patient and very thorough in explaining the process and duties of each of the dentists or nurses that we would be dealing with. Dr. Choi is the one who did the work on my Papa and she is by far the best Dentist I’ve ever met. She too did an excellent job of thoroughly explaining what was going to take place as well as following up with me when we had individual and specific questions, even after hours via email. She made that she verified with all of his Dr’s before she completed any procedure that may complicate his health. I am very grateful for the work and service we received at this dental office. I’d definitely refer friends and family here.

The office was convenient and I was able to get an appointment very quickly. Everyone there from the front desk to the dentist was very nice and friendly.
The purpose of my visit was to reestablish a relationship with a dentist after a 3 year lapse. I scheduled a routine visit and expected that to include x-​rays, a cleaning by the dental hygienist and an exam by the dentist with his suggested treatment if any issues were found. Having had regular dental visits throughout my entire life since the age of 4, I know what to expect when I visit a dentist. I was disappointed because after the x-​rays all the hygienist did was take gum measurements and the dentist followed up by showing me I have one very small and one larger cavity and recommending a filling, a crown (on the tooth w/​the larger cavity) and a deep cleaning due to some gum issues. Next a girl from the front office came in to explain my «options» and the charges associated with them, as well as payment options. Mind you the total would be well over $ 2,000 for this work. I decided to wait until I’d had a chance to review my insurance policy to find out how much they would cover. When I did not authorize the work to be done that day they simply polished my teeth and sent me on my way. What about cleaning & scaling my teeth? I’ve never left any dental office without a cleaning and I feel like the visit was more or less a waste of time. I left feeling like their main objective was to sell services.
I think I need to find a dental practice with an established dentist who owns his own practice rather than a «group» that is run by a corporation. That’s what I’m accustom to and I think I will feel more trusting of the way they practice dentistry than the way the Crossing Dental GROUP does.
3 stars = A-​OK because I didn’t have a «bad» experience, but I did leave feeling uneasy about the visit and like my search for a new dentist will continue.

I am new to Crossings Dental Group and this was probably the best experience I have had going to the dentist ever. I was able to be seen same day due to the toothache I was having, and every member of the staff that helped was great. Tina was the first person I spoke to when I made my appointment and also the last when I did my billing, and she is absolutely amazing. She made me feel very comfortable about the whole situation. I will be returning with out a doubt and will be recommending this dental group to anyone and everyone that is looking for some great people to help them out with their dental needs.

Absolutely love this place! Everyone was pleasant and welcoming! Their technology is out of this world, state of the art! I’m looking forward to my next check up! Don’t change a thing!

I recently went in there to get a molar extracted and a root canal done all in the same visit. Normally for something like this I’ll procrastinate so much because I just don’t like pain but Dr. Justin Mercer and his assistant helped me out with this without any pain! I felt like I was welcomed there and they really cared instead of seeing me as just another patient. I can’t wait to go back and finish my treatment.

A year after being worked on by Dr. Sohal, i went for a check up at with a new dentist and all of her work had to be corrected… Save your insurance money for a Dr. who is good at what they do.

Crossing Dental Group is a GREAT place to go if you need to find a solid dentist who knows his work. Dr. Mercer was amazing, he made me feel comfortable and less intimidating like other dental offices I have experienced. His staff was super friendly and worked with my budget and finance. Excellent job!

They are so friendly! :)

**I love this dental office.**
I was so scared when we first went. Due to multiple bad experiences at other dental offices.
Dr.Pham and his team will take care of you. I had Elizabeth the hygienist do a deep cleaning (for a gum infection) and felt little to no pain. They have the newest and latest technology for your oral health. Also offer payment plans. They usually have a movie playing for the children in the waiting room. As well as a play area. Everyone in the office is very professional and caring/​welcoming.
Would definitely recommend this office to my family and friends. *I’m not exaggerating. :)

My husband and I moved to this area about 3 years ago and this dentist office was the closest to our house. Over the past few years we have really enjoyed the friendly office staff and the high quality dentistry that Dr. Pham has provided. There are always convenient appointment times and flexible office hours. I promise you will love it too.