Southwest Eye Surgeon

I had a wonderful experience. Dr Singh was professional, friendly and caring. I had a bad experience with another cataract surgeon so I was very nervous with this eye. No problems at all, and Dr Singh really put me at ease. They handled all the insurance and I had no problems with the paperwork. Excellent experience!!!

Dr. Parminderpal Singh is the best, caring. Office staff is great, wait time is minimal and he has over 1,000 cataract surgeries of total success. My eyes are great now Thanks Dr. Singh. Very professional and super to work with.

I originally went to this office to get a prescription for Restatsis. My insurance would not accept the Rx I had from an Optometrist. They knew why I came, but failed to do a test needed to get the prescription. I had to return to get the additional test and was charged for the visit.
Other poor service included:
1. Being called in to see the doctor, then told sorry, there wasn’t a room after all, and sent back to the waiting room.
2. Wait times of up to 90 minutes.
3. After finding out what Restatsis would cost, I decided to go with punctal plugs. The doctor said he had them and they were very effective. When having the plugs inserted, I made a small noise because of the pain. (Not loud or prolonged). The Doctor’s response was «why are you making noises» with a «what is wrong with you?» attitude. So much for bedside manners.
4. When the plugs didn’t work, and I was upset, the doctor explained it was a «process». He reviewed upcoming steps in his «process». He said the next step was Restasis. He kept asking «Do you understand?» Very condescending and rude. He then pulled out a picture to show me what he was saying! I parroted back the information he gave me to convince him I understood.
5. I had wanted to avoid Restasis, because of the cost. After getting a prescription, I found this in their product information: «Increased tear production was not seen in patients currently taking topical anti-​inflammatory drugs or using PUNCTAL PLUGS.» But it is part of his «process». His process is to take as much money as he can from his patients, not to help them.