Emergency Family Movers

First they showed up 3 hours late. The movers barely spoke English which was okay until they started talking about me and my fiancé in Spanish (they assumed I didn’t speak Spanish). They were bad mouthing us and kept complaining about how many boxes we have. One of the movers kept talking on his phone to his friends and wouldn’t move anything at all. While the other mover begged to have our second mattress that we planned on donating to a friend in need.
When they came to our new house threw all of their water bottles in our front yard, I asked them to pick them up and they looked at me like they didn’t know what I said then continued in Spanish about how they will leave more trash.
The mover that was talking on his phone dragged our mattress over rocks in the front yard. I asked him to please pick it up since we sleep on that and he ignored me, so I (5 months pregnant) had to move my mattress so it wouldn’t get more damaged than he already made it. The same mover was upset that we asked him to put our boxes up stairs and threw our kitchen boxes and broke all of our dishes. And left damage to our house when they moved our dresser.
Lastly the other mover who begged us for our other mattress knocked off our thermostat when moving our bedframe and he just shoved it back on the wall saying it’s working. It was never working and the ac doesn’t blow air. We are now left to pay for an electrician to come out and fix our thermostat, which has cost us an extra $ 300.00.
When we called the owner he said «oh I need to talk to my movers and see what they have to say.» He is now avoiding our phone calls. I will never use this company ever again and I strongly urge anyone looking into using them not to as well.

Do not use. They will be hours late, and they are liars and have multiple excuses. Owner doesn’t respond with solutions. So called «supervisor «sits in truck. Do not use this company, will mess up your move.

My husband and I have used Emergency Family Movers on three separate occasions. Each time we were very impressed. They were speedy yet careful. Even early on one of the occasions. I would refer these gentlemen to a friend.

Don’t even bother with these jokers. Don’t bother showing up on time, or let you know they had an issue or where they are. Busted 3^rd world country vehicle to haul your stuff. Last time they took their sweet time and seemed like they never just emptied a room or packed a trailer. Only had a few things this time so I tried again. 2 plus hours after and still no idea. Ended up telling them to not to bother to show up and they acted like I was not giving them a chance. Move on to the more «expensive» movers. They will destroy your stuff. You will save time and money.

Well, nothing was broken, so there’s that. It was fairly quick. But let’s see… the movers took 15 minutes to find the unit once entering the complex, and these are condos, not a big complex. They didn’t speak English, either of them, so I couldn’t even attempt to help direct them. They charged me for those extra 15 minutes. They got there and mumbled and grunted and there was no communication other than pointing and noises, it was barbaric. They were very rude and called me, «lady» and «hey lady» to get my attention. They drove 20 under the speed limit behind me. They finished after about an hour 20, and charged me for two hours. As well as a gas fee that I wasn’t told about even as I was paying for it. I left feedback online and I got a call back with a «tough luck» attitude. Real nice. Will not be using again.

Horrible experience. Hired a truck and two movers. They were right on time. One worker was very conscientious and one was apparently «under the weather». The move went reasonably smoothly until an iPad ended up missing. I learned that the employee that was under the weather had worked for the company for a month. I asked what the screening process is for new employees and got no response. We brought this to the attention of William immediately and he vowed to get to the bottom of it. The weekend went by and I called and emailed with no response. When I did reach William he communicated that the employee had been fired and that he would reimburse me for the iPad. Two weeks passed with no check. When I called he said that the check would be sent the «week after next». I asked why the delay and his response was «that is how this will work». It has now been six weeks and no check and he just dodges calls. Very disturbing to know that a company with such low standards of integrity are in your home. The pricing was reasonable however the $ 500 to replace my iPad made a four hour move $ 800 not to mention the wasted time and energy, frustration and feeling of being ripped off by people you should be able to trust.

I have used these guys for the past 15 years. They’re courteous, show up when they say they will and pretty careful with your stuff. I’m moving in 2 weeks and I’ll use them again.

Not worth the hassle!
Although it’s true, these guys are better priced than most other movers, it certainly wasn’t worth it in my case.
They were supposed to show up around noon, on my only day off. I called and spoke to them 5 different times that afternoon and each time was told «oh, only 30 minutes and they’ll be there». So I sat and sat and did nothing, for over 6 hours in my packed up apartment with nothing to do. Finally, around 6:30 pm, they show up. Not once did I get an sufficient explanation or a warning that they were running behind. I had to call and ask them what the status was every hour. I could have gotten other errands done or even moved somethings by myself while waiting. Absolutely ridiculous. My time is more valuable than that and it was disrespectful.
Further more, at least 2 of my items, including a large and very expensive custom bar were damaged during the move. Of course there is no way to prove that, so I can’t do anything about it, but it was definitely them.
Then, at the end of the move (11:30pm) I wanted them to consider giving me a discount for my troubles and making me waste 12 hours of my time. The lead mover called his boss, William, and actually had him on the phone and was talking to him while they processed my credit card and he refused to even talk to me. This guy has the worst customer service and ethics that I’ve seen in a LONG time!
So ridiculously unprofessional. You run a customer service business, man. What’s wrong with you?
In the end, I would have gladly paid a more professional moving company $ 100 more to save myself hassle and about 8 hours in wasted time.

These guys moved me last week. The dropped and ruined my front loader dryer. Had to replace it for $ 754.00. The move was supposed to take 6 – 8 hours. It took 12 hours and they still didn’t complete it. 3 guys showed up, 2 never moved before. They also damage other furniture. DO NOT USE THE SCUM BAGS! William the owner will not respond. They claim they are insure and bonded. STAY AWAY AZ people. SEE YOU IN COURT WILLIAM! PS. This will be on TV 3 on your side. I wouldn’t give them 1 star, but had to give some rating. Also tried to charge me more money for debit card fee. What a classless company. They will be out of business soon enough.

I’m a big Unilocaler. I look to Unilocal to stave my hunger, to quench my thirst, to piqué my curiosity. When I am in need of anything I look to Unilocal.
My girlfriend is a bit more traditional and although she has one Unilocal review to her name, will often look to more old fashioned methods of recommendations when she needs something. We are expecting our first child, and she wanted to look for a well respected daycare. So she subscribed to A****‘s L**t. After she had paid the $ 39 annual fee she searched for daycare and found ZERO results in our area. So much for «Reviews you can Trust» We also get a monthly catalogue full of AL ads — it’s great for kindling.
One day I was lighting a fire in the back yard and one of the pages of the AL catalogue caught my eye — Emergency Family Movers, $ 49 per hour. This is about half of the going rate for a reputable moving company. Of course the first thing I did was hop on Unilocal to see if they were the real deal and yes they are!
I hate moving. I have moved a lot in my life and have had the luxury of having my company move me. It’s a great perk. I just sit back and someone packs all my boxes, protects my valuables and takes it all away. When I reach the new city I pick up the phone and my furniture is delivered and the boxes unpacked. Unfortunately, my company only pays for cross-​country moves. I wanted to stay in Phoenix and move into a bigger house for the impending arrival of the little one. EFM were great!
They arrived on time, the two guys were pleasant, but with minimal English. It’s really not that important as moving uses a universal language. Their truck looked a bit ghetto, but it did what it needed to do for my cross-​city move. They were quick and efficient, there were no hidden charges or surprises and even when the final time went over by about ten minutes they rounded down! Who does that?
They were very careful with everything and were happy to put the boxes in whichever room I asked them to. It was a pleasure to work with them and I made sure to tip them accordingly! They were happy to take payment by credit card, they just called it into the office. no big deal.
(One minor point, and not worth docking a star, was that when we were booking them they didn’t send a confirmation email confirming our booking. They said they don’t do that. I had visions of them forgetting all about us on move day, but those fears were completely unfounded. Might be a good policy to implement though, for your customers peace of mind)

These guys were GREAT!!! I was moving from another state and just needed help unloading my moving truck when I arrived. Unfortunately, the moving truck broke down and I got into town 3 hours later than planned, and well past operating hours. William rescheduled me without complaining, just understanding that my day was stressful enough already. He had movers out the very next morning and these 2 guys unloaded a 24 foot moving truck in under 2 HOURS!
I would highly recommend them to anyone who needs help with a move. The price is much better than all the other listed and they get the job done. Emergency family Movers will be my first call when I move again.

I just used their services to move my stuff and I’m really impressed! They arrived early, moved all the stuff very quickly and were extremely helpful! I was on a tight budget and I was but surprised at their charges. They charged just half of what the other movers were quoting! Also no hidden costs. They explained everything to me upfront before they started.
William, the person whom I had contacted was very helpful and was in touch with me throughout the move. He even spoke to me at the end of the move to ensure everything went on well, which was really nice! I had to make the move all alone and was bit nervous but I’m really glad I’m booked these guys. I’m really grateful to them for making it such a smooth move so I tipped them extra :)
I would definitely recommend them if you are looking for movers!

BEWARE BEWARE IT WILL COST YOU YOUR OWN BACK !!! Worst movers ever before they came to my house I told them that I had heavy furniture including a safe frontload washer and dryer up stairs big china hutch tv stand and leather sectional I told them two send me strong guys not weaklings. So two guys show up and they start trying to figure out how to carry a dresser down stairs for like 15 – 20 minutes just standing there wasting time until we finally step in and show them how to carry the dresser down with my help because they could barley pick it up. Then when it came to the Reclining Love Seat couch it took two of them on one side and me on the other and they struggled with that now I hired movers so I didn’t have to lift anything but I had to help with everything they touched. Now lets get to how they loaded the truck they just slid the dressers to the back of the trailer slid couch in and china hutch and desk and Dryer all with spaces and gaps in between each other did not back fill with any boxes or anything and said they where full when I told them that they needed to reload the trailer better so they could fit more stuff in it I then told them I was not going to pay for multiple trips so they got mad and at that point I did not trust them to finish the move they quit and unloaded all my stuff into street and drive way so we had to call the cops out and they made them take the stuff out of the street.
Also did I mention that they barley spoke any English so we had a hard time communicating with them. So I had to leave and go rent a 26ft U-​Haul truck to load my stuff and finish the move my self they had a 24ft trailer I loaded everything they had in the truck and it used maybe a quarter of the truck that is because I loaded the truck and did not waste any space oh and probably cause I’m not being paid by the hour lol !!! I HAVE PICTURES OF EVERYTHING !!!

Ok so I haven’t used this service but I witnessed them working and I looked up pricing and I am so impressed. I am glad I found this place being disabled and knowing others who are disabled who may need these services is so great. This company is affordable and the men I witnessed working today really treated the persons items with care. I like the flexibility and the rates so much I just felt compelled to pimp this company out because I think it’s great what they are doing. So if you are in the market for an affordable mover check this place out.