Seemingly constant increases in rent. You get a 30day notice in the mail and you are expected to pay. I guess they don’t expect you to shop around and move your stuff. They seem to take too many customer liberties. I’ve had it and moving on down the street where it’s less $ too! I’ve had two rent increases in the last year! $ 30 more/month. It’s clean and secure but what storage facility isn’t these days?! Way too expensive after constant increases.
Steve V.
Classificação do local: 5 Peoria, AZ
Just rented a space and Annie was amazing. Really appreciate her customer service and her humor! I would highly recommended.
Gerald B.
Classificação do local: 5 Redding, CA
Great experience at this facility! It’s clean, spacious, and safe. Norm was exceptionally accommodating. He was not just helpful but welcoming and proud of the service and quality that Desert Storage offered. Made us feel great about our decision to keep our valuables with Desert Storage. I highly recommend.
Fary G.
Classificação do local: 5 Palo Alto, CA
Fantastic Service by Norm. The facility is amazingly clean, and after an experience in Phoenix with a really unsafe storage facility, this was a breath of fresh air. Facility is safe, super clean, and the service was great. Norm drove me to the unit that I wanted to see in a golf cart and made friendly conversation the entire time. He answered all of my questions and made the process quick and painless. Customers were stopping in just to say hi to him while I was signing my paperwork. I get the impression he makes a positive impression on everyone he helps. If I could give six stars I would. Great service, clean facility and safe. I highly recommend.
Joseph B.
Classificação do local: 5 Plainfield, IL
Used this Desert Storage for a year and loved the place. Good assistance and very clean