Dependable Towing & Road Service

Couldn’t even get my car into nuetral. Had NO idea what he was doing. Didn’t even have the proper tools. After sending me on a gopher run about 3 different times I was all done. He was also talking about how «I» was going to help him push my car down the driveway. No, asshole. I’m not. I am PAYING for this service. You do what you have to do to get it done. Bad mouthed the company saying «I just work for this company and they don’t give me the proper tools» Excuses are so lame. If you know you don’t have the proper tools TELL SOMEONE or BRING YOUR OWN.
I made him leave my driveway. Then after he was kicked off our property proceeded to call us back to see if we wanted him to come back with someone else that had better tools. I said no thank you. lol
They also brought a flatbed after I STRONGLY warned against it. Told dispatch our driveway was way too narrow. Didn’t listen.
TOTAL INCOMPETENCY!!!

Driver was prompt to pick up car… That’s the only good part about the experience. Didn’t listen to AAA ’ s instructions regarding receiving over mileage payment of 40 dollars. Then called me threatening to impound the car and gave accusations that it was my fault. Wouldn’t listen to my requests to resolve the issue and hung up on me. Then accused me of playing games. Worst experience possible. I would never use them again and have informed everyone I know the same.

Worst experience ever! Horrible customer service! They were beyond rude and uncooperative. I would never use them for any service after the experience I had. I wish I could give no stars.