Bomboba

I don’t know if I have bad luck or what but this company always:
A: Takes to long to make drinks.
B: Messes up orders.
or C: Has even forget out order and left us waiting for like 15 minutes!!! «lost your ticket, sorry»
Boba is pretty good for what it is but the staff needs better training and management.
Very disappointed. Blended drinks doesn’t have to be too hard!!!

I have been a regular customer here for awhile but I feel like their customer service is really bad now since the owner is not There anymore.

I was referred to this place by y friend. I loved the vibe, great options and fast service. I ordered the Green Smoothie and the Sea Salt Green Tea not sweetened. Both tasted AMAZING! I will definitely be going back.

First time here and I ordered the taro float. It was absolutely beautiful and tasted like heaven with its cute purple color and purple ice cream. Will definitely be coming back here! Too bad I didn’t take a picture! Will take one next time.

I live so far from Bomboba, but I try to make it out there when I visit Family that live near.
Wish they opened one near Central Phoenix. Awesome Boba!

Stopped into Bomb Boba after work today. To pick up a Thai Tea for me and a little something for my daughter. I’ve only been here once before but I like the energetic vibe. Next time I’ll bring my little one with me she’ll love it. Btw this is the only place I know around here that has Thai Tea and I love me some Thai Tea… And there’s is really good.

Just walked out and totally fricken satisfied!!! Kids had the Taro Boba and loved it! It’s hard to find good Babo drinks like how they make it back home in Hawai’i. Halo Halo was goooooood!!! The staff was amazing and sweet! George was awesome! Thanks guys for being open and whippin’ up some amazing stuff! We will be back for more. And HELL YES to the amount of boba they put in their drinks, love it. They ain’t stingy!

Boba was less than good. The thing I really didn’t like was the rude people behind the counter. I happened to go on a Friday night and it was full of high school punks too. This is NOT a family friendly place. Will never be back. You can get better Boba at Phở Avina at 51^st and Tbird.

UGH, I can’t find good Boba anywhere in phoenix.
You would think in city of 4.5 million people, someone at LEAST one person could make boba right, but I haven’t found it yet.
Sadly this place is the best I could find so far. Their base flavors like original, taro, and jasmine aren’t bad, but anything beyond that isn’t great.
They use too much sugar and ice, I mean I guess I could dilute it but there isn’t much to dilute cause of excess ice.
overall, you aren’t missing much.

Love the openness of the place and the vibe. It was their second week to open, we came on a Saturday night. They were out of a lot of stuff and my almond milk tea with boboa was watered down. I need to go back to see if they got their operation straighten out.

The good: This place has hella toppings! For a minute there, I wasn’t sure what I was going to get. It’s also a pretty chill space where I could definitely see myself hanging out with friends for a little bit. Reminiscent of tea rooms I’ve only seen outside of Arizona.
The bad: Holy tapioca! I love my little black pearls, but you can totally ease up. I don’t need them filling up like half my cup! And while I love a good taro, I felt concerned that my drink was not cold enough to be refreshing. How do you make that mistake?
It’s all cool though, this is the newer location so I’ll trust their ability to work things out. The southwest valley needs more places like you, Bomboba, so get it together!

So the people who gave 5 stars for this place are either liars, friends, or doesn’t know what good boba drinks taste like. I have tried several drinks here and they are all utterly disgusting. Sweet tea drinks like lychee, for example, tasted bitter and sour with no hint of lychee flavor. The only decent drink here that I tasted so far is the Honey green milk tea, not great, not yucky.
For the price, I don’t think its worth it. Either lower your prices or hire people who can make better drinks please. If you ever stop by california and want good quality boba drinks, visit Ten-​Ren, Tea Station, AU79. You will taste a complete difference in quality. Unfortunately there are only 2 boba places near where I am, Urban Boba being the other one, which isn’t that great either, but much better than here.

I would like to start off by saying that I received absolutely poor customer service from this place. I would like to review the drinks but FORTUNATELY my appetite for their beverages was diminished before I even walked out the door.
Let me tell you the details of what happened one Saturday night whilst I had the appetite for a drink. I ordered a «nuclear bomb» and a Coconut Slush with red bean. When all the drinks came out I found that the Coconut with red bean was coconut blended with red bean. I brought it back to the counter and was speaking with some little kid behind the counter with blonde hair and he was looking at me like I did something wrong. Giving me a look like I was stupid for trying to get what it is that I actually want. It’s like he wouldn’t have even accepted it if it weren’t for his co-​worker who said «Oh, we’ll replace it for you.»
As I’m sitting there waiting for the drink, keeping a watchful eye for anything suspicious (mind you that after speaking with the blonde haired kid, he was a suspect to me already.). Pay attention because this is where it all started to fall apart. As I’m looking, one of the workers points towards my direction and walks farther back into the kitchen. The kid with the blonde hair walks walks to the bathroom. The other employee working the register was in and out the kitchen smiling about something mischievous, and always looking at me every time he exited the kitchen. After blondie comes back to the bathroom he walks slowly towards the kitchen. Before reaching his destination he looks at the hand sanitizer and pauses (maybe thinking, should I?). He then proceeds back to the kitchen.
The other employee working the cash register would walk to the back and come back with the biggest smile on his face. When the drink was finished, before handing it to me he was turning red. It was the red your complexion turns when you’re nervous or embarrassed. Don’t know why you would be nervous or embarrassed handing a drink to a customer. I’m not dumb, nor blind and you can tell a LOT from body language. He also kept looking at the drink as to imply that there was some kind of fault or as if it has been mistreated.
You see, I like to believe in civility and that a lot of things can be handled by simple communication. I also believe that «closed mouths don’t get fed». My girlfriend on the other hand is not going to play these little (excuse my language) f*ckb0y games. She flipped the drink, slammed it on the table and left a little tip for these hard workers.
Like all places, there’s different staff that man the place. I hope that blonde guy doesn’t work there all day. Hell, I hope he only works one day and I was one of the unlucky few that got to experience his work ethics. No smile, bad attitude, poor customer service. Maybe this kid needs to find a job more appropriate for him.
IF he’s reading this, here’s a tip: Smile more, frown less, and don’t be so rude to people who are paying your checks.
Long story short, I’m never coming back to this place again due to the absolutely poor customer service I received.
1 star because 0 is not an option.

I came to check out this place after someone told me about it. I didn’t even know they were even here or open for a while. I went on a Monday so there weren’t too many people so the wait was not long. I wanted to compare the milk tea here vs. my regular favorite place, Boba Tea House and it actually taste pretty good. The Thai tea wasn’t bad either.
The place was pretty lively with colorful furniture and décor nicely displayed. I would definitely come back to try other favors and snacks

I pride myself on writing honest, but fair and justified reviews. Unfortunately, this review will be brutally honest.
I’ve lived in Arizona for almost two and a half years now and in that time, I’ve had pretty decent boba in a few locations — one in Tucson. Nothing really matches up with boba from back home in California, though.
I decided to give Bomboba a try. I had high expectations based on the Unilocal ratings and reviews. I truly believe the only reason it has so many stars is because its customers honestly don’t know any better. That’s why a lot of Asian restaurants in the Phoenix area have high ratings on Unilocal that they frankly don’t deserve.
My wait for my order was pretty long, 15 – 20 minutes, which I was okay with considering I had a popcorn chicken order.
Anyway, I ordered a peach green tea with boba, strawberry snow with boba, milk tea with boba, and popcorn chicken medium spice. All the food and drinks were disappointing, but the ones I ordered for myself in particular were quite frankly, horrendous.
When I order a peach green tea from a boba shop, I expect very sweet tea with a generous amount of boba. What I got was bitter, flavorless tea (where was the peach flavor even?), a lemon wedge, and approximately 15 tapioca balls.
The milk tea I sampled was alright and the strawberry snow was also okay. Nothing horrible, but not amazing either.
The true crime was the «popcorn chicken». If you’ve been to Tapioca Express or Lollicup, you know that the TRUE way to make boba shop popcorn chicken is to use the Taiwanese recipe with five spice seasoning and basil and cutting the dark meat chicken into bite size pieces. What I ended up receiving was a styrofoam box of what looked like huge Tyson crispy chicken tenders and a plastic container of ketchup. I was a little caught off guard but as long as it tasted good, I was okay with it.
It did not taste good. The only flavor it had was spiciness. No seasoning except spice. Flavorless, giant, chicken tenders. It burned my lips with its spiciness and the flavorless tea did little to soothe it. I kept remarking to my sister «this is HORRIBLE» because I was so disappointed. Usually boba shop chicken is a calorie-​laden treat that’s delicious enough to justify, but not this time.
I really do not like writing poor reviews for small businesses, because I generally like to support them. I know people invest their time, hopes, and money into these businesses. But after having spent nearly $ 20 and being hugely disappointed, I really feel like I owe it to other Unilocalers to speak the truth despite how harsh it might be. I will likely not come here again.
I gave an extra star due to the fact that the strawberry snow and milk tea were passable.
Overall, no thank you.

I’m truly surprised and love the fact they serve Halo Halo. It’s not totally like the Filipino kind, but it’s good enough. They offer a lot of variety of drinks and it’s a nice option. They have a limited amount of boba flavors you can choose from.
The popcorn chicken is not to my liking. There’s too much batter on the chicken (if there’s even chicken). It’s like it’s Americanized compared to the Asian Popcorn Chicken that I’m used to. I did ask for the to make it medium spicy and they definitely got the spice level down.
I do LOVE the décor of this place! It’s fun with a pop of colors cuz of the colorful chairs. This place looks clean and organized. They’ve got games foe those who enjoy playing games while they chill with their snacks.

Growing up in the Bay Area I’m used to real good popcorn chicken; and this place doesn’t cut it. I must confess their milk tea is as good as Tapioca Express (in SAN JOSE, CA).
Clean modern atmosphere as it is still new, but overpriced. Milk tea pearls and flavors out here in AZ is «precious» commodity and I’ve had so much better… and this is probably sub-​par close to what I’ve grown up to. Price ain’t worth it; customer service is slow; messed up on my first order the first time… guess it is just going to be a matter of time before they get with the program.

Wrong address. This location is on McDowell in Tolleson.
This place is super convenient as I live nearby — no longer do I have to drive out to the Cactus and 75^th Ave location! Came in here for the first time last weekend. Apparently they’ve been open for about a month now. Service was prompt and the employees were really nice. It’s cute and the menu is extensive! The flavors are not in alphabetical order so you gotta just «know» what you want or stand there like a dummy trying to figure out what you want (like me… then I end up ordering my usual Thai Milk Tea w/​boba… LOL!) — anyway, we were told that this location has a different owner than the Cactus and 75^th Ave location and that they offer more drinks than the other place. Didn’t try the food so I can’t comment on that.
The only «eh» I had was the smell of the place… it smelled like Fabuloso or some really strong, fragrant cleaning product. I can’t stand that smell and I instantly knew that’s what it was. To each his own… some people like that smell but I don’t! Nonetheless, I’ll be back and I’m glad there’s one nearby!

I love this place!
I have been coming to bomboba since before they opened their new location.
The other location, 75^th ave and cactus, was a bit of a drive for us but now that they are literally like 5 mins away it’s great! The drinks are always delicious and the staff is friendly and welcoming. They really care for their costumers. This is a great place to relax with friends and family on the weekend or weekdays.
Some of my favorites are Thai tea, halo halo, Carmel pudding, and the 3 color desert.
Enjoy!

This only my 2^nd time visiting because I’m like most people and 1 – 2 paychecks away from being put out on the streets. Otherwise, I would be here at least 2 – 3 times a week. Yes that’s how much a good quality food restaurant is worth visiting.
This time I called ahead my togo order and also took the advice of one of the owners and ordered the fried rice (I had the house style which has Chinese sausage… yummo:). All I have to say is where have you been all my Arizona life? And to top things off (literally) there was a little bit of freshly chopped cilantro on top to set off the rest of the flavors.
One thing I liked is the girl taking my order was sure to let me know my food would be made fresh so it be ready in about 15 minutes and it was. Thank you. Side not: someone forgot to remove the shrimp shell from my rice before serving it. I guess that’s better than finding a hair, right? Anywho, I ate at least half my rice before heading home!!! Talk about feeding a craving.
Bomboba I will be back soon as soon as the budget allows. Until then my friend… until then.
Side note 1: for those who are a litte impatient… remember «Good things come to those who wait»
Side note 2: There’s board games and Jenga you can play while you’re at the restaurant. Now look me in the eye and tell me that’s not cool and hip. That’s cool and hip right there. I don’t care what anybody says.
Side note 3: The rice is pretty oily as my stomach told me later, but it is FRIED rice sooooooooo