Apartments at Grand Prairie

These apartments have numerous things wrong with it.
There are stairs– no elevators, which makes it impossible for wheelchairs to get up, or elderly people (I’m neither, but just saying)
The dining room is nonexistent
We saw a dining room table there but instead we store our desk. We eat on the counter with our computer hooked up there too.
Horrible smells coming from vent.
Almost no storage. One closet in front, room closets, and a heater area.
Dishwasher doesn’t work.
Dog bags almost always out.
Veeeeerrrry small apt
(2 bed 2 bath)
Positives…
Provides a space for me to live…
Hold on, I’ll think of more…

Renters Beware, take your money elsewhere
I lived at these Apartments for 15 months and I would not move back. But first, let me start with the positives.
1) Decent location, other places have good locations as well so this doesn’t put AAGP ahead of the others.
2) The people. Most the residents we interacted with were great. We had no problems with people who lived there and made some good friends.
3) Decent pet policy… hold for the negatives.
4) Lots of parking.
And now the negatives:
1) First and foremost, they have the worst staff I’ve ever encountered in renting or buying. The ineptitude of their property manager is beyond comprehension. If you want to be talked down to and treated like a child, this is the place for you. I would not recommend this or any apartment complex in the country if they had the current property manager.
Not to use vague references but I am one of many who cannot stand dealing with this staff. Their inattention to resident needs and lack of response on requests is appalling. For the PM, anything you ask feels like you’re making him go out of his way… to do his job. I could go on, but I’ll just leave it at this.
2) The apartments are new but poor quality. You can hear everyone around you, the materials are very very low grade, the layouts are mind boggling as to who thought of them. The carpet is the lowest quality, the paint rubs right off and the linoleum in ouyr kitchen started peeling up.
One last thing to point out here is they claim on their website under square footage to be larger than they are. The reason? They claim the balcony as livable space. Trust me, it’s not.
3) These apartments are premium prices in a central Illinois town that doesn’t command these types of prices. For the product you get, the price is entirely too high. Add on top of that the fees and likelihood of not getting your security deposit back and you’ll be very sorry for choosing this place.
4) They don’t let you walk through the apartment with them when you move out. The PM mentioned above does it by himself and marks whatever he wants and send you a letter explaining what money you’re not getting. Sure it’s not illegal but it’s pretty ridiculous.
5) And my final point, the pet policy. We paid $ 500 extra up front for our two dogs and an additional $ 50 a month in rent. Here’s the kicker, none of that applies to anything they do when you move out in regards to pets. We just moved out and they claimed our pets damaged the carpet and thus charged us $ 950. NONE OF THAT WAS COVERED BY THE PET DEPOSIT!!! WTF!!! If you have a pet, regardless of if the pet does any damage or not, they WILL replace what they want and simply blame it on the pet. After talking with some of my friends, I know now that I’m not the first and I surely won’t be the last.

After living here for a year, I am happy to leave. While the apartment itself was nice, I had several negative experiences with the management’s policies. Among my complaints:
–My 8-​year old son was told he had to «be 14 to be in this area alone» while taking a walk in the green space around the building. Again, he was OUTSIDE, taking a walk around his HOME.
-$ 100 fee to rent the clubhouse (it is like a nice living room) for a child’s afternoon birthday party. I have only had to pay a fully refundable $ 50 deposit at another apartment… we chose not to rent.
— Told a fundraiser/​military donation drive for cub scouts falls under their «no solicitation» policy. OK, fine.
— We were required to give a 60-​day, written notice to move out. When we asked if we could maybe get out of the lease a little earlier, we were told no. I understand how a lease works, no problem, just thought I’d ask. Then, we received a call… someone was interested in our apartment; how soon could we turn in the keys? We said tomorrow, if you’ll let us out of the lease! Um, no… the manager told us we’d have to pay our full rent while they cleaned/​prepped the apartment and another tenant moved in. Obviously, I’m not really motivated to do them the favor.
I know that complaints about management policies are nothing new, and, except for #1 which just seems really insane and is definitely NOT in lease (I checked!), I did agree to their policies when I signed the paperwork. However, it would have been easy for them to be a little more flexible and not leave such a bad taste in my mouth.
Overall, I will go back to renting houses. I didn’t think I was an über-​libertarian or anything, but I’d rather have a bigger house (and yes, yard work) and less regulations for the same money.

I am only reviewing from touring the place as I did not choose this from my apartment hunting. (Looked at 2 bedroom /​2 bath)
The good:
Unbelievable Kitchen — very spacious, modern appliances
Nice entry setup
Nice pool to be added before spring
Accepts larger dogs (Hard to find in Peoria) — but you pay a lot for it
Decent closet space
Walking distance to Grand Prairie Shops
The bad:
Tiny living room and dining room
2 trash cans on property
No garage with price (95 a month to rent and not near your apartment)
tiny balcony
Amenity area was tiny (2 computers in a closet, 4 – 5 exercise equipments jammed in a tiny room)
Overpriced
Overall, the place was nice but way to expensive for what you got. The kitchen makes the apartment, but there is really no room for entertaining as you can barely fit in a small table to eat at and only 1 couch with a small TV hanging on the wall.