American Eagle-American Airlines

Our flight to Dallas was delayed for incompetence in Peoria. The plane was already at the gate when we arrived an hour before boarding. The flight crew strolled in 10 minutes after boarding was to begin. After we’re all boarded-​already late– they discover a landing strap that needs repair. They have to «fax» the maintenance crew? Then there’s an hour repair, then more paperwork. Yes, I want a safe plane, but why wasn’t this dealt with when the plane arrived at this airport? They clearly had time. Why was the crew late? They strolled in the doors, not from another flight. Way to start my trip off on the wrong foot American.

I fly out of PIA just about every week. However, I don’t fly American because the chances of the flights being delayed or even canceled are so high. This is because they fly to either ORD or DFW. Those 2 airports, my friends, are a couple of terrible places to fly in or out of. When a drop of rain closes ORD the short routes like PIA to ORD are the first to suffer. I hear the same stories from folks who fly United in and out of ORD and PIA. They have taken the Peoria Charter Coach (bus) many times!

I agree with Marz W. This place sucks, and the AA American Eagle podium employees are the WORST! We waited in line for well over 20 minutes to check our bags, even though there were only two passengers in line ahead of us. We made our reservations for this trip FAR in advance.
The attitude we received from the American Eagle personnel there ranged from totally moronic to downright RUDE!
Our flight from PIA to DFW was boarded late due to the late arrival of our plane from DFW. Minutes after we boarded the TINY plane, the captain informed the passengers that the plane had mechanical problems, and takeoff would be delayed until they were fixed.
We all sat in that plane on the tarmac for one and a half hours!!!
The plane was finally repaired, and we departed PIA. Yipee! AMF!!!
We will NEVER fly in or out of PIA on AA again!
The pilot did NOT put the «pedal to the metal», and many passengers were unable to make their connecting flights in DFW. (There’s another story here, but it’s too lengthy for now).
Thanks for NOTHING, Peoria, IL American Airlines American Eagle!!!

I didn’t have any of the issues the previous reviewer had but a fellow passenger told me all of the awful stories related to Peoria & American Eagle.
My inbound flight was delayed due to mechanical error but that happened in Dallas. We still made it to Peoria via airplane.
My outbound flight was uneventful and the airport is so small they announce everything. I used the eticket machines, so no encounter with the agents. I did carry on so no luggage issues.
Free wifi

This place sucks. The agents suck, the weather sucks. The set up sucks. The airplanes suck.
The agents are really not just unpleasant and ambivelant, they are downright hostile and grumpy. And on this trip I was just picking up my suitcase who got to fly while I road the Peoria Charter Coach across middle Illinois.
The last time I tried to fly out of there the agent flat out lied to me and I ended up stuck over night in Atlanta. It was the same agent I got my luggage from this trip. Prior to being stuck in Atlanta, I was stuck at this place for 7 hours. Not because I missed my flight, but because if a drop of water drips someplace in Peoria, they refuse to fly.
The linchpin of every trip I’ve taken there.
If you can avoid trying flying into or out of Peoria on American Eagle. Please do. You’ll be happier in so many ways.