I’ve used this place quite a few times in the past. They are very reasonably priced and do good work… There is a competitor not far away just off Davis Hwy whose prices are much higher I think… As of the date I write this there are two negative reviews that I believe to be very unfair. One rated them low, because they did not answer the phone. This place fixes shoes! They are not a Call Center! Take your shoes in and get a quote! Next bad review was from somebody that seemed like they wanted something for nothing… These folks obviously are too busy fixing shoes and do not have time to deal with unfair reviews from negative nellies!
Wendi S.
Classificação do local: 5 Pensacola, FL
Thanks to Jim and Laura Simoneaux for fixing my dress leather boots and my Mardi Gras Go go Boots too! They did a terrific job and in a timely manner! They were really nice too.
Barbara B.
Classificação do local: 4 Pensacola, FL
They fixed & replaced the heels on my leather boots for a very reasonable price and I was pleasantly surprised when I picked them up that they polished & cleaned them also. They looked brand new. I would have given 5 stars but the lady at the counter each time I went is very rude & sarcastic. The guys that do the repairs ;however, are great!
June N.
Classificação do local: 1 Mary Esther, FL
Maybe so busy, so successful, but obviously not keen on more business. Called, could not even get a real human –went to vmail, then that was too full to leave a msg. Customer service?
Allison C.
Classificação do local: 5 Santee, San Diego, CA
I had a pair of boots that I could not zip up because my calves were too big… I took them here and they worked wonders and zip beautifully… look like they are the original boots. Would recommend them and will use them again in the future
E. W.
Classificação do local: 4 Seminole, AL
Took some boots in that needed new leather on the heel. They did a great job making it match. They repaired a leather bag whee the snap had torn. Semi happy the results – the home repair that had been done impaired their repair options. These repairs took. Three weeks however it was during the holiday season and the owner took the time to explain this. Took a second pair of boots in and just waited 10 min as it was a heal tip repair. I would recommended this place.
Moni F.
Classificação do local: 1 Melrose Park, FL
Very displeased with the service received on 12.2.2013. I asked if they could fix a shoe they said they could glue it. but did not want to do it… next thing I know they took the shoe. when all I asked was how much does the glue cost? Then they glued it without even telling me… then charged me for it. Being a person of moral values… I paid it and told them they just lost out… I will no longer being doing business with them… Thus this review. I do not recommend them they lack in customer service!!! Go some somewhere else!!!
Jennifer C.
Classificação do local: 5 Boston, MA
We’ve all been there. Your ‘go to’ shoes are on their last leg and if they ever want to see the light of pavement again, they require immediate attention. I put my fav pair of wedge sandals in the hands of the boys at Simoneaux and am very pleased with the service. Walk in, hand them over, ‘can you save them doc?’, ‘yes’, 12 bucks to fix the elastic thingamagigs on both straps, 3 days later, voila. Good as new. Doesn’t get much easier than that.