Pep Boys

Against my better judgement, I bought a set of tires from a Pep Boys up in Georgia back in April because I needed an alignment anyway, and they were running a special. I picked the car up near closing time, and by the the time I hit the highway, I could tell it wasn’t even close to being in alignment. I dropped it off at another location the following morning, and they finally squared it away. Here I am 8 months later in the lobby of this 9 Mile Rd Pep Boys for another alignment. I’ve already had the car here once today — they had it for a few hours that time. I picked it up, paid, and got a few miles down the road when I realized it was still pulling to the right. When I came in, the manager, Paul, immediately dismissed it as the «crowning» (angle for water diversion) on the road causing the issue even though I had driven on several highways, surface streets, and an interstate before I brought it back in. I explained that I know how gravity works. They took it for a test drive and put it back on the lift for nearly an hour. The tech finally gave me the keys and said, «Sorry, the machine has been acting up.» These guys are a joke. If my tire rotations weren’t free, I’d have never brought it back here anyway.
Update: STILL not aligned! I guess I’ll get it fixed when I get back to Atlanta. Only gave it two stars because the bathroom was clean… lol

First time I’ve been to a pep boys, but Keith, the manager was awesome. Helped me sync up my TPMS sensors I got for my aftermarket rims and said not to worry about being charged for it. I’ll definitely be coming back here for my tire needs!