Guardian Moving & Storage, Inc

I had no issues with the physical move. My items were all secured and I didn’t have any damage. The issue I had was they gave me two estimates and one included for a shuttle because they didn’t think the semi truck would fit in my complex. I explained from day one that this complex Always has van lines coming through. The office manager just kept on saying we will see. The day of my move the driver told me that he didn’t understand why they made him get a shuttle for my goods. He explained that he could of fit his truck inside the complex. I immediately emailed Guardian and she said she would look into it. Of course the day my goods arrived, she said she spoke to my driver who said he would of ran over some flower beds trying to get in. Someone is lying here the driver told me to refuse to sign the shuttle paperwork. At the end I wanted my stuff and paid the extra. All I got from them was we are sorry. Buyer beware!