Sy Munzer, MD

My daughter has been seen by Dr. Munzer several times since Dec of 2011. I was taken back with his approach toward his staff (inappropriate tone and touching), but found him to be good with my daughter (put her at ease by making silly faces). Until today, I have been happy enough even with the hour (sometimes longer) waits in the waiting room to be seen. Today, his wife (who I believe is the office manager) came out screaming and shouting at me after my 14 mth old son let out two squeals of delight. We had been waiting for an hour and 15 mins at this point and all 3 of my children had made not a peep. She told my children they weren’t allowed to sit on the chairs. I said that was ridiculous as they needed to sit since we had been waiting so long. She called me a terrible mother and told me I was treating the place like a barn. (My 14mth old son had dared to stand on the chair, barefoot might I add). I was so astounded by her completely inaccurate statement (we have actually been approached by people on multiple occasions in restaurants to compliment us on how well our children behaved) that I didn’t have chance to respond before she told me to: Get the hell out of her office! At this point, I was angry. We don’t use such profanity in front of our children and I told her as much. She was yelling so loudly at this point (and I may have been too just to be heard) that a patient heard us and came out to tell her that what she was saying was ridiculous. This patient had waited for 40 of the minutes we had been there before being seen and had just 20 mins or so before complimented me on how well-​behaved they all were!!! Long story short, I refused to leave until the Dr. saw us. They were about to send a new patient in (just arrived 10 mins) but I asked why we weren’t being seen as we had already been waiting for 1hr 20 mins. The staff member shrugged and said she would talk with the dr, Two seconds later we were seen. We won’t be returning.