Quality Limo Service

The WORST customer service! I wish I could give them zero stars. I made a reservation for a pick up at the port of Miami after our cruise. As our ship docked and I made my way through customs I spoke with the company owner on the phone twice, letting her know my progress getting through customs. When I exited the port I called her to let her know we were outside and she told me the van left without us! It was 10:06 and my reservation was for 10am! Since we now were stranded, I asked her for a refund (they had made me pay in advance) and she proceed to yell at me over the phone telling me that «she is in charge» and she will «tell me how things are run». Don’t waste your time or your money on this company.

Never again! Our flight into FLL was late, and it took us time to get our luggage, less than 30 min. They left us at the airport, told us they’d send another driver, then later said there were no drivers, and to have a nice day! We pre-​paid let them know our flight was running late and they still wouldn’t pick us up! We had to get a cab to get to the Miami port on time! On the way back after our cruise the bus was in barely driveable condition. The door wouldn’t open, it was super crowded, and the driver did things like: using and talking on his phone while driving AND writing with a pen at the same time! The steering wheel was never straight, until we went around a sharp right corner. Driver stopped and asked someone to pay the balance of their bill, in the middle of the road, then proceeded to count the money while driving! We didn’t wait long, but other riders said they waited an hour. Air conditioning was non-cold.Seats on the bus were a mix mash from other buses. I felt safer in the taxi! I’m a mother to a 4 year old, and I will not ever ride with these people! Unsafe! My church has a better bus than the one I was on with this company! Don’t wonder why we didn’t tip the driver!

We used these guys to take us from the Fort Laderdale airport to the port of Miami and then back to FLL after our cruise. Unfortunately, the cruise was pretty lame, but this shuttle service was excellent!
— Their cost is so low that I was nervous that it might be a scam
— We got to the airport 45 minutes ahead of schedule and instead of making us wait, they took us on a private trip
— There were 2 accidents on the highway, but our driver radioed in and found an alternate route
— The drivers are just aggressive enough to get us there quickly without jeopardizing our safety. Plus they are friendly but not too chatty (just the way I like it)