Chili’s Grill & Bar

Dramatic improvement over what it was a few months ago. The cook has finally learned to make enchiladas without over cooking them, the place was clean, and the food came out in a reasonable time. Cvynthia, my server, was very polite, knowledgeable, and very attentive. Hope to see continued improvement in the future.

Horrible. took 5mins for somebody to acknowledge us… finally the manager came to us sat us down and walked off… we sat for 8minutes without a greet. everybody kept looking at me and my party including the manager n yet didn’t serve us. that’s when I finally attempted to walk out and that’s when the manager seemed concerned and ask to wait us even though he seen we have been sitting there… by then I was furious and just walked out and went to Chilis in Sheridan which was 100times better service.

Our visit started off pretty bad due to the slow service. We walked in and stood by the door for about 5 minutes before the host finally acknowledged we were there and started to seat us. Then after being seated it was nearly 15 minutes before our server arrived to ask for our drinks. By that time we just went ahead with our order deciding not to get an appetizer. After that everything was uphill. My date ordered the cajun chicken pasta and I had fajitas. Both tasted great and the pasta tasted freshly cooked. Our server wasn’t bad (once he finally showed up) and the food was great. But the first 20 minutes of our visit nearly caused us to walk out. I would give 3.5 stars if I could.

Went here today as I was in the area. Nefi the bartender recommended the Tito’s punch. It is wonderful made with Tito’s Vodka and Malibu Rum. My husband ordered a Gin and Tonic they do not have Hendricks our favorite so they lose a star. Sat at the bar watched the game and ordered the skillet queso. Now I have to admit it has been a very long time since I have been to Chili’s but they changed the recipe and took out the cheese?! So the skillet queso that I always loved is now a bean dip.

Probably one of the worst Chili’s I have eaten in. It was pouring rain and I was staying at a hotel for work not so far away. I sat at the bar and ordered a glass of wine and some fajitas.
The wine was old and tasted like it had been opened for a day or two.
The fajitas arrived on a cold «sizzle» platter and was 80% onions with a few peppers in there. It was lacking almost ANY flavor — even adding salt didn’t help much.
The place was LOUD and they had a table of 20 – 30 that were just disturbing the whole place.
I would NOT go back!

The worst Chili’s I have ever been to in my entire life. The service is unbearable slow, even if there is only 3 or 4 tables in the entire restaurant. The food is mediocre. And the staff are rude.
I work close to here so I’ve ordered to go a few times after the slow service. I ordered ahead so it would be ready. 30 minutes later I’m STILL waiting on «to go» here.
Don’t waste your time.

Terrible service
Horrible food
The worst beer I’ve ever had. How does draft beer blow? No idea. Chili’s has gone down hill. Don’t recommend.

Long wait to sit … with empty tables.
*Still calculating*
I don’t get it.

Went here for dinner last night. Not able to sleep with my stomach aching all night. Will not be returning to the place. Our waitress was a little blah. Kitchen was so blah as well. The one in aventura makes it way better. My friend and I got two for $ 20. I got fajitas and added shrimp. Now I regret it with stomach growling all night. Maybe they need an inspector to come out and investigate!

I had a good experience at Chili’s today. The staff was very friendly and welcoming. The fajitas and the baked potato soup were great! Everything that came out was hot and fresh!

The location doesn’t do the chain justice. From the wait staff to the host, you can tell the dynamic here is very relaxed, to a fault.
The food is not the issue, it’s the atmosphere with the employees. Our server was average, the time spent waiting for open tables was average and our overall experience was average.
I agree with the other posts… Go to another location if you are looking for that «chilis» experience.

Bravo to Chili’s who fixed their lacking menu! Gave this neighborhood haunt another try and it was actually pretty good. Give the new menu items a whirl.

Food is a hit or miss. Service is very slow. They act like they don’t wana be there or be bothered. Ordered drinks which they bring two at a time they r so watered down no wonder it’s bogo. I hate leaving bad reviews but this chilis needs improvement. Too bad it’s the closest one to me. I rather goto the one on Sheridan street.

Let me start off by saying that I absolutely love Chilis. The one by my house in sawgrass is amazing. Great staff and good service. This Chilis, which is across the street from my job is the exact opposite. I ordered classic nachos (my favorite) and it came out different than what I’m usually used to. It had a horrible seasoning on it. But that was whatever. I still ate it. Halfway through the nachos a FREAKING ROACH crawled up the wall next to my table! I was so disgusted I couldn’t finish my meal. I paid on their little computer and did the survey explaining why I will never ever go back to this dirty ass Chilis!

Well this one really was a bummer. To begin with once we entered we asked for a booth and found out they were short staffed. Which we didn’t mind until not only us but other seated parties had been seated yet after 45 minutes had not received their entry. Not to mention that our order was incorrect. While that was going on we didn’t get refills on our drinks until asked. The food was extremely unsatisfactory, never have I ever disliked chilis food this much!!! It was so frustrating that we ended up paying our bills through the little device placed on the table. Our food was not even worthy to be taken home. Now my sister at this time pointed out to me that a previous party who left also deserted most of their food. Literally almost 76% of their food was still there. Although we did leave a tip understanding their situation it also was a beyond unpleasant experience and will not be returning!!!

Really a three and a half and that is more for the waitstaff than the food. The waitstaff was service oriented. My husband always had plenty of water. I thoroughly enjoyed my guacamole burger. I substituted the meat with a black bean burger. Very tasty but very messy. The bread just fell apart. My husband did not have that issue with his sandwich. Decent fries. Crisp but they did not taste fresh. The bread in my sandwich did have a nice buttery finish. They also have these ziosk things where you can order drinks and desserts and pay your bill. I did not use it and found it distracting.

Came here with a girl friend around 4 PM on a Saturday. We decided to sit at the bar for a quick bite and some Corona-​ritas. Which by the way is the ultimate combination! Whoever thought of Corona and margs together… Gold star for you. Try the Corona-​rita with the pomegranate juice and sugar on the rim instead. Mmmm mmmm.
We ordered our drinks and did the 2 for $ 20 deal (one appetizer and two full sized entrees) which all came out quick and yummy. Prompt service and decent food. Why nots.
For me, there’s other places in the area that I’d like to try out that would probably be more exciting — however, for two gals that needed to get food asap while enjoying the FSU game, Chili’s did the trick.

I would give them ½ a star if it was possible. Got here and had to wait 20 min to be seated and another 10 to get a drink. The sad part is that the restaurant wasn’t even packed. More than half of the restaurant was empty. The people behind us left and it took the person that was cleaning (not sure if it was the manager or what since he was wearing casual clothes) more than 30 min to clean the table and at the end he moved all the dirty dishes from 1 table to another whipped the table and left the dirty dishes on the clean now dirty table.
The order comes out wrong and I have to wait even longer for the right meal to come out. I get better service at McDONALDS!!!
And it looks like they got rid of half the staff and put those fancy tablets on the tables which are only good for 3 things; order dessert and play games. Why not make it so we can order from there and cut the middle men. Oh sorry and to pay. At least I didn’t have to wait 30min for the waitress to come back for my bill I did that on the fancy tablet.
The sad part of all of this is that I will only get worst!!! I guess we will have to find a new spot to eat on those lazy days.

This place is horrible!!! I’ve eaten at many Chilis before and then service has not been as aweful as it has been in this location. There was no one to greet us or sit us down at a table. We waited for 10 minutes to be seat when there were plenty of tables available. It took another 10 min to get a waiter to the table. Although she was nice they messed up our order. The food wasn’t good at all. They have cut a lot of corners and the food quality is not the same as it was before. I love Chilis but this locations should be shut down until they hire/​train better staff/​cooks.
Oh buy the way they have new tablets where you can pay and play games and even if you don’t use it they still charge you a .99 fee for entertainment!!!

Worst Chili’s I’ve ever been to! The food came out before our drinks (beers, mind you). The manager came up in a dancing groove and delivered our food… I asked how food is here before our drinks. he showed no concern and just said «hold on I’ll get your waitress». The waitress came up and stated the bartender was taking a table of 15. What? Why is the (only) bartender taking such a large party? Apparently some sense was finally knocked into her on her walk back towards the bar because she finally took some initiative and poured the beers herself. after already waiting 13 min for some beers. Great!
My sons chicken fingers were cold. But my southwest egg rolls weren’t so bad so hey, they can at very least have 1 star.