I had the displeasure of falling for the scam that this business is currently running. They advertise a weight loss program that you come in and do an initial visit. Then you come in twice a week for shots that increase your metabolism or something similar. However I did my first visit on June 10th which consisted of him checking my blood pressure and putting a stethoscope on my back for a second. This costs $ 45 and a $ 10 shot totaling $ 55. However I noticed that since it is a weight loss program they would check weight and BMI and percentage of body fat. Things like that however none of that was done. I was told the shots were something I come in twice a week to do and no appointment is needed but of course that wasn’t the case. I signed in the first time I came back and 20 minutes later still nothing so I left. When I called back the staff works really hard to keep you from communicating with the doctor. Which resulted in the office manager calling me back and asking me what did I expect a lot of times. She had an attitude the entire time and refused to give me a refund even after she had said what the appointment was supposed to consist of for a new weight loss patient which mine did not. The $ 45 was more important than doing right by their patient who felt slighted. The office manager told me she was ending the call and if I called back she wouldn’t answer. The receptionist says out loud why you are visiting the office in front of everyone and privacy is obviously not taken seriously. I feel like I fell for a scam with this business and the chance they had to make it right was squandered because of the office managers pride and the lack of foresight from this office. I will be filing official complaints with this business since the office chose not to resolve the issue. I hope this serves as a warning to the potential victims of this business.
Derek B.
Classificação do local: 5 Birmingham, AL
This was my first visit to Dr. Hankins and my first ‘annual checkup’ in about 14 years. My experience with doctors offices in the past has been that I normally felt like I was being rushed through. In contrast to those past experiences, I was extremely pleased that Dr. Hankins took his time with me and made certain he answered all my questions. I felt I got true quality, un-rushed one-on-one time and that my concerns were important to Dr. Hankins. I definitely recommend Dr. Hankins and the Med MD Plus practice.