USPS

I don’t usually like to get belligerent, but this place makes me wonder whether being ignorant is some sort of requirement for working at this post office. I very specifically made my request to the lady behind the counter, and she completely ignored everything that I said. I was trying to avoid wasting my time by asking her upfront if I could pay for postage with tracking and then take my package with me to affix a proper label because I forgot to bring it with me. Instead of answering me, she went through the entire process to charge for shipping, went through all the shipping options, wasted my time, only to tell me that no-​I I would not be able to purchase a shipping label with tracking, all she would be able to do is give me stamps. Stamps? How does that help me? She completely ignored me when I first walked up to the counter.

Absolutely the worst. I *LOATHE* this post office with my entire soul. I can’t tell you how many times they’ve delivered my mail to the same # address TWO STREETS OVER! Hey. News flash! Reading is a fundamental skill for a postal carrier!!! The worst part of it is THEY DONT CARE. At all. And NO ONE will ever be held accountable for their complete failure as a business. I honestly hope this post office is swallowed up by a giant sinkhole and it disappears forever.

Ok in today’s tough economic times I thought I would try to save a little money. I found and old small priority mail cardboard box to mail a 9oz item to a friend. I taped it up very good and wrote my delivery information in the front so I wouldn’t have to buy a label. I got to the front desk and asked for standard delivery. I was told because it was in a priority box «IT HAS TO BE SHIPPED PRIORITY» I let them know it was an old used box from home and was told it doesn’t matter. If I wanted something cheaper buy a box. I turned around and the line was so long I paid the$ 5.80.I was so frustrated! She could have told be to block out the label that says «PRIORITY» on it with white out or a black marker. Her enthusiasm to be helpful was clearly not there. It was like hurry up and get out! I was so Pissed! I will never send packages out here again! I will gladly go to UPS! (so just some advice for anyone that’s reading this use an old shoebox or manilla envelope (plain plain plain) or make sure you block out anywhere on the box at home that says a specific type of delivery label printed on the box! They won’t tell you this but I will!!! Then they wonder why customer service nowadays is horrible and they are losing buisnesses!!! Thank god for the internet!!!(JUST SAYIN’)

Robin is the best postal worker… EVER!
The line at the USPS in the heart of Pearland is the shortest I have ever seen… anywhere. However, that doesn’t always mean you won’t have to spend a good amount of time in the store.
The fact remains that there are less and less postal workers who care about their customers… but that doesn’t hold true at this store. Every person I have ever had the pleasure of working with at this USPS is friendly and courteous.
Robin is by far my favorite, but you’ll be treated to great customer service form just about anyone there.