David’s Bridal

Katelin saved the day! My best friend from Kauai was flying in for one day only to go wedding dress shopping. Unfortunately SO many wedding dress shops were closed on Sunday’s so we called before driving down to see if they could squeeze us in. The girl on the phone was hesitant to say yes because they were so busy but I think she could hear the desperation in my voice. When we arrived we were initially told to wait to see if they could squeeze us in, we waited for about 15-​minutes and then the manager said to come back tomorrow because an employee had gone home sick in the time it took us to drive there, when we told them our situation they worked with us. Because of this I figured when we did get a consultant they were going to be rushed and frustrated but I couldn’t be more wrong. Katelin came over to us bubbly and excited. She went above and beyond to explain the various designers, took my friends measurements, listened to everything we felt was important in a dress, and even went above and beyond to pick out one for her off the manican that she thought would work (it ended up being our 2^nd runner up) It was closing time by the time we bought the dress, and Katelin was so helpful and genuinely happy for my friend. She even took the time to do the special ringing ceremony for her. I wanted my friend to have the full experience so I had taken her a higher end wedding dress place earlier in the day first, to narrow down her style choices and just enjoy the excitement of the boutique/​less commercially wedding store first and so by the time we got to David’s it was easy for her to narrow down her choices to 3 things and pick the affordable version of the dress of her dreams.

My boyfriends sister got engaged recently and invited me to her first experience of trying on dresses with her & her mom. [She actually asked me to be a bridesmaid today! ] David’s Bridal offered a $ 50 off a dress if you booked a try on session at the Bridal Expo and it was a killer deal we took up.
David’s Bridal allows you to book appointments as late as 7:30 or so which really helps if you work a daytime schedule. We met up at 5:30 outside the shop in Pearl City. It’s way bigger than I expected inside… the depth of the building is hidden within the dresses. We were greeting immediately upon entering and browsed around while we waited for our assigned helper. The store is set up with wedding dresses on one side, other bridal party, prom or fancy dresses on the opposite side and then there is a back corner with shoes, jewelry, belts and other wedding necessities. I made note of some of the fun bridal party sunglasses and cups they had. Our helper arrived and brought us over to a fitting room. She helped Stephanie pick out 3 styles of dress to allow her figure out what she likes as we walked in with no ideas. We had walked in knowing only that she didn’t want strapless… Except we learned quickly that she did! It’s amazing what you realize when the dress is on you. As she tried on dresses and found what she styles were best for her body, they slowly brought more dresses in those styles. I had trouble finding dresses amongst the rack so you truly have to rely on your helper to hook it up. By the end we actually found two dresses she really liked, one she wish listed to consider since it’s still early [no holds but once wish listed, it can always be ordered if not in stock]. If you do find a dress they have this cute bell ringing ceremony to celebrate your saying yes. We got to experience it for another bride and it was cute to watch.
I appreciated not feeling pressured or rushed while helping her try on dresses but we do wish the helpers could give a little more hands on attention. I helped Steph a lot with zippers, getting a bra for trying on, etc. I sort of felt like I should get hired part time! But we did love our workers energy and honesty which is what allowed us to find a near perfect dress. We want to check out other shops but David’s Bridal does have a lot of fantastic options and a good amount of things you need for the big day in one location. One day when I get my ring *COUGH COUGH MATT M* I’ll be back. :)

I had a wonderful experience here! I got engaged only a week ago and was on a strict wedding schedule happening in only 6 months to accommodate traveling family members. I didn’t know where to start so I went on the website and browsed around, saved some gowns in my profile and scheduled an appointment asap!
Luckily I was taken care of by Carissa Lee. After telling her which gowns were my top three she gave me a once-​over and said she would also like to bring another. I tried on my picks which were okay but her pick blew me away. It fit and flattered by body so beautifully I couldn’t believe it. I had not expected to find THE dress on my first appointment let alone in the first 45 minutes! Carissa was so sweet, supportive, and informative. She really knows her stuff and I will definitely recommend to my friends!

Picked out a dress. So easy. I had been looking at different ones online and on tv. I had a feeling I knew what I wanted. The staff was helpful. I had the bridal moment where the tears come.
All I know is that with weddings book an appointment. It said so in every wedding planning guide book. Everything went great and I’m happy with my choice. Can’t wait for the date!

My sister is getting married in May and I recently went to David’s Bridal to pick out my brides maids dress. (She got her wedding dress here and gave it two thumbs up!) It was a Saturday and surprisingly busy, most likely because Prom is coming up for high schoolers. I made an appointment the day of and didn’t have to wait to start trying on dresses. I don’t remember my consultant’s name but she was very nice. She picked out about 8 dresses for me to try on in my size and the fabric I requested. Most bridal shops have their consultants help you zip up the back of the dress but this place did not, maybe because she had another person that she was helping, but I had to have my friend zip me up.
David’s Bridal seemed like they aren’t used to being as busy as they were that day so everyone, including my consultant, seemed rushed and distracted. Overall my consultant was honest with me about how the dresses I tried on looked and made me feel good about my choice in dress. Overall I had a decent experience here and I’m happy to have found a dress that I like for my sister’s wedding!

Don’t go here! I’ve been to the ones in LA and had a great experience, but this place was awful.
The entire staff seemed rude and did not want to help. I understand I didn’t have an appointment, but a little customer service would be nice. I first went to get a few color swatches, and the girl at the counter was was more interested in pulling dresses for another woman and blew me off completely. Thankfully after 10 mins I got another girl to help me out and she was helpful.
The big problem I had was with the consultant. I asked to see if it was possible to see a few dresses, and they said there was 1 consultant free. The consultant comes out and asks when the wedding is, and when I reply may 28, she rolls her eyes. I understand 4 months is a short time, but really?
Then, when it came to looking for dresses, she was completely useless. I was the one going through the racks with absolutely no help at all. There really wasn’t a good selection but I did find 1 that was decent. I go into the room to try it on, and the consultant disappears for 10 mins after she she says she’ll be right back to help me tie it up.
All in all, I was planning on at least having my bridesmaids shop here even if I didn’t find anything, but after this awful experience, I will take my business elsewhere.

First of all, I want to start by saying they fit us in! And Jennifer Jordan was awesome, she Was so patient with us. She worked around my sister-​in-​laws needs and want. I would so come back for the customer service! Great job staff!

It’s not everyday that you plan on getting married and having a wedding. But it sure feels like it’s been EVERYDAY that my pre-​husband and I have been planning. (URGH).
I went here a little less than 2 weeks ago; on a Saturday during their off hour where it wasn’t crazy and jam-​packed. My mother and I arrived to our appointment early and were kindly told that we can browse around in the meantime.
My wedding fairy godmother (though she was pretty darn young to be my godmother) that I was set up with was Melissa. Can I just say, she’s the best? The entire hour or two I felt that she was a good friend that I’ve known for ages and she was right there in the dressing room to personally help me to find the best wedding dress that I could (all within a budget?!) Usually I get weird or awkward (hence, «That Awkward Girl» Courtney Y.) with things I’m uncomfortable with, like, OH, LET’S SAY KIND OF FEELING LIKE I DON’T HAVE MUCH CLOTHES ON!
After explaining to her initially of what kind of dress I was looking for and being shown pictures of my dream dress, she worked her magic and gathered 4 – 5 dresses that I would like. Boy, she’s sure good at her job since I believe it was the second dress to have COMPLETELY won me over (one step closer to getting the wedding completely planned, by the way). She said she had been working there for 4 years and knows the store’s inventory by heart. We got to chat while in close quarters (also known as the dressing room) and when I told her that I would assume she would be ready to easily pick out her dress when she finds «The One», she said, «Oh, definitely!» She was upbeat, positive, funny, made us feel comfortable and was so much fun. She provided us with trying veils, and shoes on to help complete the image.
I am very happy to say that we walked out of there with a wedding dress, a sore stomach from all that laughing; I’d also like to say I gained a wedding fairy godmother as well.

I don’t recommend this place AT ALL.
Just left the place and we had Carissa as our consultant, she has the worst attitude and was completely rude the entire time. We were looking for my bestfriends wedding dress and the feeling overall was terrible and left her feeling really bad. Can’t try on dresses without a consultant.
Crappy customer service, crappy feeling.

pro’s
every time i have been dragged here it has been clean, the service has been courteous and the selection seem average according to my wife.
but they have seats for us guys and the place is clean and nice, not sure i could ask for more.
heck… the a/​c is good lol, only thing more i could ask for is wifi, but that is far past my expectations.
con’s
none for me, but my wife has come here a few times and found better stuff down town, so I guess the selection isn’t the best for our needs.
note this is the opinion of the hubby that just comes and sits lol.

I just said yes to my dress this evening, davids bridal in pearl city … thanks for the wonderful help by kayla and also the staff at davids bridal are very nice and so friendly making you very comfortable while there.
Kayla was totally great, she took my wants and my family wants into consideration that led me to say yes to my dress. i was very pleased with my dress and can’t wait to be in it. She made it very smooth and comfortable and stayed in tune with all my needs. I appreciate that. She gave great advice and suggestions being first-​time bride and with her experiences made it that much more smoother.
I’m glad I went to davids bridal for my wedding day. .thank you very much kayla… your awesome. .see u all again soon.

Kayla is amazing, she really took the time to hear our wants and she learned my sisters style and what she wanted. In the end Kayla found the dress with all the things that my sister wanted in her dress. Her ability to find shoes and veils to compliment the dress is amazing. She is so friendly, knowledgeable, interested, and has the ability to pay close attention to detail.
Everyone at this location has such wonderful warm smiles and the customer service is warm, welcoming, understanding, knowledgeable and detailed. I also really admired the team work in the store. Carissa made our day her team work and support is amazing.
Reiko the store manager does a great job of keeping her store in order, and supporting her team, while making sure the experience at David’s Bridal is one of a kind.

Bought my second dress for my reception (yes I am one of those brides, but HEY I stayed under my gown budget: p).
All salespeople there were courteous, professional and friendly. Janelle helped me with my very first appointment (even though I bought a gown from another shop) and took the time to help me figure out what gown shape best flattered me.
I can’t remember what the associate’s name was when I shopped for my second dress in August? But she did try her best to find all the dresses that I favorited online. She also helped point me in the direction of the white, more «casual» wedding dresses (my mistake– I only looked at prom and bridesmaid styles online).
For my first alteration appointment, Philo and a newly hired girl assisted me. Because my fiancée and I are planning «special performances» (a surprise) I needed the second dress to be shortened. I wasn’t thinking and made the poor alterations ladies pin my hem twice (they nicely pointed out to me that they cant shorten it to a length with heels if I was also planning on going barefoot for part of the time).
I just had my last alterations appointment. Philo is definitely the lady to see as she has been sewing for many decades now. She and all the other ladies in alterations wished me the best as I start my new journey as a married woman.
I came by myself today so it was so nice to feel their positive energy and to see all of their skill/​craftsmanship transform my dress to what I envisioned it.
I cannot thank the staff of Pearl City David’s Bridal enough.

My daughter needed a dress for her Winter Ball and found the perfect one at David’s Bridal. The associates were very nice and helpful!
Thank you so much to Kayla whom helped us during our first visit. You were very patient and very encouraging, giving my daughter tips to help her during her high school experience as well. Thanks to Brianna for helping us when we came back. Very pleasant visit both times, even though I had to spend $$$, but you guys made it worth it!!. See you guys when she picks out her second dress

If you can, make an appointment with Jennifer Jordan — she is Ah-​maze-​ing!!! I give her 5 stars!!!
When I started my search for dresses I was hesitant to come here for a few reasons (they are big box, I was worried about receiving that «special» attention, the quality of their gowns, & other reviews). Due to the fact I live on Kauai and was on Oahu for one day to try on dresses, I did t make an appointment here. Instead I went to a smaller boutique — which I had a great experience at other than their very limited selection. Last minute I decided to go to David’s Bridal & my experience with them went like this:
Walked in, greater promptly & told all the bridal assistants were with appointments & I might have to come back tomorrow. Can’t do — I live Kauai. I was asked to write my name down on the list while they see what they can do for me. As I waited I looked around and noticed their selection Lots of dresses!!!
I over heard a few of the ladies concerning who was going to take me — that when Jennifer spoke up and claimed me when the others didn’t! Right off the bat she asked what styles I was interested in. I showed her my Pinterest board. They she whisked me around the store looking. The first dress she pulled was gorgeous!
Due to the fact I needs to catch my flight back to Kauai, I really only had time to try on one gown. I slipped into it and it felt perfect. Jennifer told me about the dress & really made me feel special. I was shopping with my fiancé and he approved. She was spot on with my style and size!
She never made me feel rushed & respected my time constraints. I’m looking forward to another visit so I can pair a vail & bridal accessories when I have more time.

I went to David’s Bridal soon after getting engaged. I was very excited to try on dresses as any bride to be is. I had 3 others with me when we went. Everyone was nice upon arrival. The lady that helped me was nice but not attentive. She had another Bride to be trying on dresses at the same time. Since you are limited in the time that you have to try on dresses, I think every minute counts!
I tried on several. Found one that I thought was very pretty. And I thought was «THE ONE». Maybe it was just the excitement of trying on dresses, Maybe it was the comments from everyone. It was a beautiful dress. I wanted time to think about it. After all, $ 1000 doesn’t just appear when I need it. The sales lady kept saying that it was on sale and «Today is the last day of the sale and we don’t know if we will have it later, etc., etc.» So, I felt somewhat pressured to buy the dress .
My mom bought it for me and of course they had to order it. The dress came in before the expected delivery date. I took it home and after a week I decided that it wasn’t the dress for me. I called and asked if I could return the dress. The manager I spoke to said that she would allow it.
My friend and I went back to David’s Bridal to try on new dresses. Something that I thought would be more my style and the style of the wedding. Of course there was also the fact that they wouldn’t let me return the dress and get my money back. (Or my mom’s money back. What happened to Customer Satisfaction?)
In the end, I got another dress. Another one that I am not sure I will use for my wedding. But felt obligated to find something. I am left with over $ 300 in store credit. They will not give me cash for it. Even if I will NEVER use it.
I would NEVER recommend David’s Bridal. Customer Satisfaction is NOT a priority to them!

Unilocal 100 Review Challenge 2015: ⁶⁶⁄₁₀₀
My sister is walking down the aisle & I am her honored, maid of honor, which means I must go to all the fittings and ensure she is a happy bride-​to-​be.
It’s probably not this store’s fault that
shows tons of wedding dresses that are unavailable when you actually try to buy them online?! But it IS their fault that you can choose from tons of dresses online and be lucky if they even have 2 – 4 of those dresses in-​store. The selection in-​store is not comparable to their online website, so don’t get your hopes up when cyber shopping.
The individuals that were assigned to the Bride-​to-​be were very helpful, patient and really considerate of what she liked and disliked about each dress providing great feedback and suggesting similar dresses to her taste. The other workers though… well the other workers who don’t have customers assigned to them just chit chat on the side, so don’t expect any help from anyone other than the person whose assigned to you.
In the end, my sister said the magic words, «this is the one» and David’s Bridal has a tradition where they have the Bride-​to-​be make a wish for their wedding and marriage then ring a bell as loud as they can when they have chosen The Dress. Because David’s Bridal was the primary choice due to budget, expectations correlated appropriately.
—
The bridesmaids and myself also got our dresses here at a later fitting. It was quick and painless. Valerie, who assisted us was down to earth and kind!

Bought my wedding dress here and I’m waiting for it to come in. I’m very happy with my dress and it was well within my budget!
Pros:
* My stylist was not over pressuring about any of the dresses and had been very accommodating to the look and type of dress I wanted.
* The staff had been very nice and friendly to my family and friends that were there.
* My stylist made sure I had everything I needed for try on the dresses as well as a few helpful suggestions.
* I like the fact that you can get everything here like wedding dresses, bridesmaids dresses and flower girl dresses with accessories.
Cons:
* Dresses can be very expensive so you should ask the prices and if there are any sales or promotions going on.
* I do wish that some of the bridesmaids dresses could come in other fabrics (I’m not partial to the satin shiny look)
* I had my appointment on a Saturday for the dress options and I had a second appointment on a Monday. Major difference in crowd. Monday is very quiet (I suggest booking a weekday if possible)
*I’ll update when my dress comes in :)

If you know exactly what you want and don’t need to try anything on it might be okay to come here. Other than that, «fuhgeddaboudit.» Also, if you plan on coming here on the weekend WITHOUT AN APPOINTMENT — «fuhgeddaboudit too!
I’ve been here a couple of times already and each time have left disappointed. Initially I came to look for a sash and headband then came back two other times to check other colors and to try something on. Might I add, I came on a weekend and it was like a madhouse! Literally and figuratively! I came back on a weekday and still no difference. There is nothing small about Hawaii — Hawaii does things big — including dress fittings. One party had a dozen women (toddling, young, elderly and loud) there for a bridal fitting. Incredible! Now imagine three other parties trying on gowns along with their entourage of toddling children, young, elderly and loud women. Crazy!
So you can just imagine how much manpower it takes to keep all these parties content before they call on a mutiny. I was just there to look for a accessories and also to try on a dress. Zero customer service for this lone shopper. Perhaps I needed to make an appointment to try on a dress (not a bridal gown — just a dress). Needless to say, I left there empty handed. I was assigned a very timid girl but she soon disappeared to take care of a larger party. She basically opened up a dressing room door and never came back to see if I needed anything else (don’t we all know how hum-​bug it is to dress up again only to go out and get the same dress in another size?). Yeah, zero customer service. I might as well have been transparent.
Bridal fittings are supposed to be special moments between a bride and her intimate bridal party not to be shared by entire villages. It spoils it for those women who want that experience and if you do want that special moment, perhaps this isn’t the place for you. The place is chaotic with no orchestration of time and consideration for brides and shoppers. Some people like chaos but I don’t.
I’m not against David’s Bridal, heck my girlfriend purchased a very tasteful Vera Wang gown at DB for pennies but our experience was at an off-​island David’s Bridal shop — huge difference between here and there. Meh… I’ve experienced better — much better customer service at other DB locations elsewhere.

My best friend Debbie Peralta, who is fighting a LONG battle of breast Cancer is getting married in 4 weeks. The wedding is in 4 weeks because life for her isn’t being promised much longer… We have til March — April «the Dr’s say…» So, we. Her family ND friends are trying to put together a «DREAM» wedding for her… which brings me here… THE UTMOST important part… «HER DRESS”–
After having an HORRRRRFICCCCCCCCCC experience at «VOWS BRIDAL & FORMALS»… it almost broke Dee to not want to look any longer… So, I & her sisters solely took it upon our selves to keep on fighting… So we booked her a «SURPRISE» appt. with David’s Bridal… ND all I can say is – Heaven sent…
From greeting Debbie, as well as US… to pampering Debbie… toooo– goosh, the amount of graciousness we recevied was exceptionally BEAUTIFUL from the moment we walked into David’s bridal… till now! — Thanks to not only ALL of David’s Bridals employees, but, especially ***** JENNIFER JORDAN ******* who, til today has had our hearts smiling. She was most pleasant to Debbie, ACTUALLY LISTENED, went here– went there — , grabbed this — grabbed that… Did this — ND did that… all to make the B2B ND her MOH feel explosively SPECIAL! — Now, you know she did an incredible job because we not only walked out teary eyed, with smiles on our face… We walked out with our hearts smiling, thanks to Jennifer… and for this…
WE THANK YOU *Jennifer* from the bottom of our souls — May you FOREVER be Blessed!!–