I have worn glasses ever since I was diagnosed with eye cancer at age 5. I ended up loosing my left eye to Cancer but my life, and right eye, was saved. I’ve worn glasses to help with protection & vision in my right eye. I love stylish glasses. I am 34 years old and have shopped, exclusively at LensCrafters, as long as I can remember. I was diagnosed with astigmatism in 2007(@ LensCrafters). In 2012 a LensCrafters opthamologist missed the astigmatism, even though it was in my chart, and over-corrected my vision. It took months to get use to the strength of the new prescription. I went back in several times to the store. In 2014, I had another eye exam at the same LensCrafters. This opthamologist said my(then) current prescription was much too strong and there was no correction for the astigmatism. He wrote me a new prescription. LensCrafters offered to correct THEIR mistake and charge me $ 342 to do so. I only need 1 lense, when I explained that to the manager she said she would give me the 50% off lenses discount being currently offered, which is like getting one lense free. But I don’t need two lenses. I need one. My left eye is a prosthetic. I now have a pair of Coach eye glasses, I paid nearly $ 800 for that are completely unusable. Apparently, it is LensCrafters policy to take advantage of, to, steal from and discriminate against their customers.
Adrienne H.
Classificação do local: 3 Fayetteville, GA
My last few glasses were purchased here. The atmosphere is inviting. Robbie and Felicia are great. The only con is when they are busy. May have to wait awhile as they tend to a customer or come back. Amended: After about 10 months, my lenses started having permanent smudges from a drop or two of pomegranate juice. The juice took off the reflective coating… I think that is what they said. $ 400 lenses ought to last longer. The year before these glasses, my lenses were getting scratched too easily and was given a replacement. I don’t think the lenses last. I always buy the first or second most expensive though my vision is not complex. For paying $ 400 on average with deals for a pair of frames, they ought to last longer than 6 months to a year.