D & V Nails

They always do a great job, especially with gel. The only drawback is that there’s usually a wait, hard to get in but ladies are sweet & thorough & detail-​oriented.

I went there with my daughter so she could get her nails painted. I didn’t have time to get my nails done as I had other errands to run. I declined to have my nails done. I am Vietnamese. I understand it. I choose to come in and listen to hear if the ladies speak vietnamese just to hear Id they bad mouth their customers. They didn’t know I was vietnamese. One lady spoke in vietnamese that had i gotten my nails done they would make $ 20 versus $ 10. I chose to bite my tongue and not say anything that I had just heard them say this. When it was time to pay, I asked what the total was for my daughters nails painted. The lady said $ 20. I asked her for clarification because I had just looked on the price sheet and it said $ 4 for kids. She kept saying what I heard was $ 20. So she screams to the other employees in vietnamese not knowing I understood everything she was saying. She says to the other employees in vietnamese essentially ‘I keep telling this idiot what the total is and she doesn’t seem to understand.’ When she said this in vietnamese I was really upset! I told her that I am also vietnamese and I understood every word you just said. I just needed clarification on price because I couldnt understand her english very well. How dare you bad mouth me in vietnamese because you think you can because you assume I don’t understand? The owner comes charging out and starts screaming at me and while my 6 year old was there. She said ‘you mean! You young, you suppose to be nice.’ I said excuse me, I needed a price clarification because there was clearly a misunderstanding. I don’t need you yelling at me or scaring my daughter! The owner then threatens to call the cops on me in front of my daughter scaring her even more so. I told her yes, please to ahead and call the cops. What are you going to say? Are you going to tell them you are upset because I caught you bad mouthing your customers in your native language because you assume your customers don’t understand? I will say one lady was very nice and said it was clearly a misunderstanding. Not only did she profile me but she was just angry that I busted them bad mouthing customers in their native language. This is not okay. This is why I don’t go to nail salons such as this anymore. I’m tired of employees bad mouthing customers, not just me, but many others as well because you believe we don’t understand. Have some manners. Work on your customer service skills! Worst experience ever! I have never had a shouting match ever with anyone in my life so I was shaking when I left. How dare you think it’s okay to bad mouth customers in front of them because you assume they don’t understand what you are saying in your language. It’s completely uncalled for and really unprofessional.

This is no longer Trina’s nails it’s now D &V Nails. The young lady spent plenty on time on me but I think it was due to inexperience. The shop appeared clean and the staff friendly.
I ask for the upgrades natural lemongrass spa with moroccan oil as advertised on the poster on the wall. It seems they do not carry that; they only have the chemical based colorful fake fragrance ones on the shelfs by the sink. So they went with Lavender, it was a gel like substance with a bright purple color, kinda smelled like bathroom cleaner. Other than that the pedicure was Ok. Manicure was fine other than she cut me but put alcohol on it and cotton till it stopped bleeding. I ended up paying $ 40 and left without polish on my nails. I will not be a regular. Sorry Trina sold.

Eh. So so. Good location. Water was lukewarm. Had to ask twice for hotter water. Sat with my feet in water for half an hour before they finally started on me. Pedicure was more painful than usual. Lots of poking and clipping that hurt. Might have just been the tech.

Went for the first time and had a great experience. Didn’t feel rushed as I usually do and the pedicure was only $ 20 for the basic service. But even the herbal spa service was reasonable at only $ 35 (I think). I will be going back!