Tonys Recon

I guess you get what you pay for. I bought a detail through Groupon. Scheduling this was a nightmare. They only have certain days available for Groupon details, so I ended up having to take a day off from work so I could get it there at 10am. I was told the car would be there all day, so I had planned on that. However, I was also told that I would get a call when the car was ready, and I never got that call. I called a couple times towards the end of the day to see if maybe it was ready, but nobody answered. I finally went 10 minutes before they closed to check on my car. It was sitting in a lot down the hill. The worker gave me the keys and said they stand behind their work and if there’s anything wrong, to let them know. I walked down to get my car and the disappointment hit! Parts of it looked great, however, my entire back seat area was virtually untouched. I have two dogs, so my back seat was a disaster from all their mud and sand so it really was a mess. The upholstery was vacuumed but not shampooed. The two rear doors on the interior still had mud all over them. My steering wheel still had dried milk spots and wasn’t touched. I didn’t go back in to complain because I honestly was just done and needed to get home. I was angry that they never called, angry that they didn’t bother to bring the car up to me, and just angry that I could have done all this work myself. I’m not giving them 1 star though because it was a good price and I didn’t go back to complain and air my grievances. But overall, I’m extremely disappointed and wish I didn’t waste my money, a personal day from work, and a whole day without a car. Would not recommend, will not use again.

I don’t usually do reviews but Tony’s recon is by far the best. Service was outstanding. car was exceptional

I just had my car detailed at Tony’s and am VERY disappointed. I should have known, when they called me 1−½ hours early to pick it up. It was a rainy day and the car was running when I returned waiting for me to get in and drive away. The exterior of the car looked good (it was good when I dropped it off.), so I drove away.
When I stopped and looked more closely, I took out the protective paper in the driver’s side foot well and noticed white powdery substance on the carpeting. At first I thought it was dry soap residue, but it wasn’t. Upon checking it out more closely to clean it up, the carpet was DRY and untouched. It was a ‘wall job’!! I inspected other areas of the car more closely and, AGAIN, found places where there had been NO cleaning — there was mud in the rear of the car — or vacuuming. I also found chemical residue on my console — like a wet rag had been rubbed across the surface and the residual liquid had been allowed to dry — which was not clean and shiny.
I took pictures of some of the more egregious issues and sent them to Tony with my complaint. He responded and told me he’d give me a ‘redo’. I don’t know about you but it was inconvenient for me to go to Peabody, get dropped off and picked up by my son. There was no way I was going back!!! Was Tony pleasant? Yes. Did he apologize? Yes. Did Tony’s Recon do it’s job? NO! Not even close. I’ve spent the same $ 100+ and had cars detailed over the years and been very happy. Tony took the $ and delivered a poor product. Given he was there when I picked the car up (he wasn’t when I dropped the car off) and they only do one car at a time, he either didn’t look at the car or didn’t care.
I will NEVER go back to Tony’s Recon and I suggest that your money would be better spent elsewhere.

I just had my VW detailed by Tony’s Recon. I am about to sell my car and he and his crew did an AMAZING job. My car looks brand new. I found Tony to be a professional, hard working and very detail oriented. The detail takes about 3 – 4 hours from start to finish. Tony was kind enough to drop me off at the Northshore Mall while I waited for the car. I highly recommend Tony’s Recon.

Tony’s Recon is the place to go when you need your car detailed, that’s for sure! He’s a real character, in a good way, the service is personal and friendly, and the price is extremely reasonable. I needed the upholstery and carpets cleaned and deodorized after an unfortunate mishap, and he got me in quickly and did a great job. Try this guy, you will be glad you did,

I purchased two Groupons. When I called to make appointments for our cars, Tony asked if I would return one of the Groupons and he would «give me the same deal» as I paid purchasing the Groupon. He said he would be able to schedule me sooner if I didn’t use a Groupon. Not sure why it mattered, but I did.
First up was my Triple White VW Bug. It looked ok when I picked it up (well after the time promised), but there were smudges on the windows. However, the first time I moved my seat to let someone into the back, I saw that they never cleaned my seat where it hinges, so that white leather was still dirty.
When I brought my daughter’s car (this time using the Groupon), my name was not on the schedule. I asked for it to be done by a specific time, and once again, it was not. When I picked it up, Tony was not around. There were many spots where wax was not rubbed off (front bumper, doors, rear quarter) and there was a splash of something inside on the passenger side front door.
I just had my daughter’s car detailed by a reputable owner-​operator and HE did a fabulous job… for LESS that I paid for the Groupon. Don’t waste your money or your time.

Tony is such a nice guy. They did a great job with the car. I like that they drop you off at the mall if you need (if your a one car family like me). It takes awhile, because they spend a long time on the car.

An absolutely professional and pleasant experience from start to finish. Tony got me in quickly, dropped me back off at work in Peabody, and picked me up at the end of my work day. My car, which had previously smelled like something dead after I spilled my daughter’s milk in the trunk, smelled great, was impeccably clean, and looked like I had just bought it off the lot. Tony also gave me extra cleaning for free because it was a slow day for him and he wanted to keep his employees busy. I also had some issues with rust on a panel and he helped me find someone to do work on it for a reasonable cost. Tony is nice, loves his work, and is very personable and professional. I recommend this place to everyone!

Tony is a great guy! Very helpful person and easy to communicate.
My car was very very dirty, full with pet hair, and a thick layer of dust, they did a great job. Thanks!
With that said, oddly enough, they forget to clean some very basic things like mirrors, front panel. Otherwise, I am very satisfied for the money that I paid.

My wife gave me a Groupon for here, and pressed me to use it as it would expire ⁶⁄₁₆. So, I registered a car that I would otherwise not have. When I called for an appointment, was told they booking Groupons for July (Groupon was paid in December) that I could come in 7÷27… 48 days from now!!! or some time in August. I have Dr. appointment on ⁷⁄₂₇ and since the coupon specifies it expires (which tells me the service must be completed by that day) 6/​16, I don’t want to wait… where upon I was told «there is nothing you can do about it!!». Yes there is. We are cancelling Groupon and not using them again. I am leaving this message so others might see how bad treatment deserves to be spread around so others can consider it when making their buying decisions. I will never use this place.

I took my wife’s SUV in for a detail and have to say what a great job they did! For $ 109 dollars I got an amazing detail, inside and outside, and at a price no one can touch. The place is located off of Main Street in Peabody, and if you blink, drive right by it and not even know it. The place is small by the detailing is better than I have gotten at a lot of high end car dealers. I will definitely use them again.

Tony offered personal service, and a level of care that I sought on a reasonable budget. I needed a detail on short notice, and every other place was booked out for a week, but Tony fit me in, and he and his crew did an exceptional job. My car was a dump, and they made it gleam inside and out. There were no price mark-​ups, or hidden add-​ons; it’s one price, for a full detail and wax. I couldn’t be more pleased, and I now have no need to shop around for detailing ever again.
You know that feeling you get when you know you’ve found the best person around at something? That’s Tony. And he seems to be a neighborhood legend: no fewer than 6 cars that drove by while I was dropping my car off honked and waved out the window, «Hey Tony!» Suffice to say, I’ve finally found my guy for detailing. I’d wholeheartedly recommend Tony’s Recon to anyone. Finally, I love how when we shook hands as I was leaving, Tony says, «Enjoy your new car.» Perfect.

Tony’s Recon :
I had my 14 year old Subaru detailed today. Tony and his employees actually finished the job about an hour before they said they would.
The car looks better than it has in years and I will be bringing my other car there. Tony does pick up and delivery and is open 7 days and nights a week
At $ 89.95, he did as good if not better than HMA would for a fraction of the cost.
This is a 5 star place

Great job! Just my toyota down to have it cleaned up on short notice and took it in :)
Looks totally new. Great guy to chat with too
THANKS TONY!

I called and spoke with Tony, he invited me to bring my car right over. a few hours later, I returned to find my car in like-​new condition. I can’t say enough about the friendly, professional attention I received. I will recommend Tony to all of my clients. Highest recommendation.

I called Tony’s Recon one afternoon a few minutes after it had closed for the day. The owner picked up the phone, asked his two employees if they’d be willing to stay for an interior detailing, and the 3 of them waited for 45 minutes for me to arrive and cheerfully detailed my disgusting car which I have never had vacuumed/​steamed/​shampooed in the 5 years I’ve owned it. Tony charged me literally half of what I was quoted at 2 or 3 other places and was really proud showing me the immaculate finished product which had been crusty with old spilled coffee, road salt and Pringles crumbs two hours before.
I have no reason to go anywhere else, ever, unless I move!

Excellent!!! My 2005 Ford 500 looks like new! Thank you Tony and crew.

They did a very good job of auto detailing. Post-​service the car looks very clean inside and outside. The best part is that the guy Tony is very friendly. I got a timely pick up and drop service.
The only small difficulty I had was getting an appointment after I purchased a Groupon coupon, but that’s easy with a little care in scheduling.
I would revisit myself and definitely recommend others.

Got a groupon for Tony’s. They have very spaced out Groupon appointments, so it took a bit. In the end, they did a good job. Cleaned my entire car, inside and out — including shampooing even the trunk.
Well done. And price was reasonable.

I needed a place to get my 2004 Toyota Sienna detailed. It had been awhile and really needed it. I found Tony in Unilocal and liked what a lot if people had to say and decided to give him a try.
Everything was great. I decided to wait for the car. Tony gave me a ride to a nearby Starbucks and then picked me up when it was done. When I asked him how much bit was, he gave be the Groupon deal price even though I did not go through Groupon. I really appreciated the offer but did not accept it as I did not think I deserved it but I greatly appreciated. The offer.
When I saw the car I was very impressed. He and his staff did a great job and I am sure it wasn’t easy. I will absolutely return.