The Chimney Guys

DON’T HIRE … THE CHIMNEY GUYS out of Peabody, Massachusetts…
Last Fall 2014, We had the chimney rebuilt from the roofline up & repointing below the roofline. Problems arose with the work he did … THE CHIMNEY GUYS which is only … One guy … We called several times in February 2015 & March 2015 of this year. Never to return our calls … Then I saw his van in April 2015 at the Dunkin & Donuts in Peabody … on Washington Street. I flagged him down told him we have been trying to call him about the job he did for our chimney. He apologized, I am sorry .
He came out looked at his chimney work. Told me he be out that Monday of School April vacation. never to show up ! This past Saturday My High School daughter & I saw THE CHIMNEY GUYS truck in Dunkin & Donuts parking on Lynnfield Street in Peabody, Massachusetts. I went up to «Craig» THE CHIMNEY GUY who was sitting in his company truck & asked him why he never showed up to fix the job? He asked for my address & said he forgot. I said, «you couldn’t call me or stop by to explain?» He said he would be at my address on Wednesday at 9am. I let him know if he didn’t show up. I would let people know what type of business man he is., I also would let the Mayor of Peabody know what kind of person he has in the community.
He showed up at 10am not 9am on Wednesday. My finance called THE CHIMNEY GUYS «Craig» three times while he was the house to talk about the chimney he wouldn’t answer his phone. Then when I took my cellphone to «Craig» so my finance could talk with him & wouldn’t take the phone. Before «Craig» THE CHIMNEY GUYS left, he hands me a letter… Saying all I had to do was call him back … Sorry he forgot to come back that morning in April. People forget things all the time. In the letter, he also called me rude and told me not to recommend him to any of my friends. Very unprofessional.

Phenomenal service. Craig, the owner came and did a great job cleaning our chimney! He was very friendly and cleaned up after himself. I would highly recommend his company. Great pricing too!