Resquoo

Im not usually that big on reviews, but one should pay credit where credit is due.
I had an HP laptop with screen issues that wasn’t displaying any sort of picture whatsoever. Back in October I went to another computer tech (NOT RESQUOO) to have my laptop looked at and fixed. The guy literally had my laptop for 2 – 3 months. Long story short I ended up taking my laptop back from the tech and paying $ 80 for what I call DIAGNONSENSE, since he didn’t fix anything nor suggest another available purchase model. Yet, I still had no working computer and was now out 80 bucks to basically waste my time. Lets just say the lasting impression wasn’t exciting:-(
Resquoo, literally did rescue my laptop fiasco. Wilfred and Patrick couldn’t have been any better! Wilfred checked me in, suggested a reasonably priced Mac book Pro that was better accommodating than my HP.
Within days, I had my new laptop and all my important data transferred from my previous HP files. Not to mention they gave me an amazing deal!!!:-D
Patrick assisted me with any demo questions and got me up and rolling again. Im beyond grateful i came across these guys to assist me with this pro-​longed issue. I didn’t expect and wasn’t expecting things to go as quick and smoothly as they did. I had a horror story beginning with a happy ending thanks to these guys. I would ABSOLUTELY recommend Resquoo for any and all Technical Computer/​Phone issues. They got a customer for life after today.
Thanks so much guys! Be well

I wouldn’t trust anyone else with my computers! My MacBook Pro has been «resquooed» by Wilfred and his team on more than two occasions now. My MacBook Pro was under a manufacturer warranty and the only one that could properly restore my computer and recover all my files was these guys! They are truly amazing and I would undoubtedly recommend them 100%. Thank you Wilfred and Resquoo me for resquooing me! My true heroes!

I had to admit I was concerned about taking computer advice from guys in the mall. But I am so thrilled I did!
so…i had a portable hard drive that had 6 years of baby pictures on it. It would to turn on. I was so unhappy that I might have lost all of these photos and worried that it was going to cost me hundreds to restore them. I looked around and then decided to give the guys at Resquoo a try. So I walked in one day and handed the guy my hard drive. He tried to boot it up and yup — no luck. But then he turns to me and says you don’t have the right plug. he opened a web browser and said you need a plug that looks like this (almost like the one I had). It seems that when I moved I mixed up the plugs and threw out the right one.
So I went home and ordered the plug he recommended (cost me $ 8) and a week later– the hard drive works perfectly! And I have all my photos!
Bottom line: these guys are great– he could have pulled apart the drive and charged me for it. Instead he did the right thing to get my drive working with the least amount of effort! Thank you !

Great company,
My iPhone was fried & like a moron I didn’t have pictures saved to the cloud. These guys were a true lifesaver.
The only negative I have is the vast difference in prices quoted to be by employees. One told me $ 99 & the other $ 59. That’s a substantial difference. I’d like to think the prices were the same across the board.

This great company is amazing. I had entrusted Carbonite to back up all my data and it did not My Mac was erased and with it over 35,000 pictures and movies I thought all was lost because Carbonite and Apple told me so, but I sent out a Facebook plea and Resquoo was highly recommended. I was not disappointed They are miracle workers and true professionals and craftsman in what they do. I would say they went above and beyond and they would probably say it is all in a days work. Not only did they recover everything they helped me get set up with a proper back up system. I am covered and confident now and glad to have my computer and all my pictures back. Thank you Wilfried and Patrick.

Did you ever have that sinking feeling that all will be lost when your MacBook Pro doesn’t start up? And the Apple Store is willing to ship it out to their service center, with the certainty that your hard drive will be wiped clean. And your last backup was countless-​hours-​of-​hard-​work ago?
RESQUOO to the rescue!!!
We handed them an external drive and the un-​bootable MacBook and all was retrieved onto our external drive (and a a very low price!).
Back to the Apple Store, but after a diagnostic they ruled out the logic board as the culprit and determined possibly the SSD drive– but since that was third party they couldn’t run diagnostics on that.
We returned to RESQUOO and they ran some tests (free of charge:)) and loaded the OS again. Then we backed up from our backup that they so skillfully created for us.
The Apple employees love these guys and so do we — Knowledgable, friendly, honest, and convenient.
If there were more stars, we’d give them!

I highly recommend Wilfried Welsch and Resquoo. Wilfried went above and beyond the call of duty to rescue all the data off my 90-​year-​old father’s vintage 1989 IBM PS/​2 Model 30 286 when it failed after running continuously for 26 years. The hard drive completely failed and there was no backup for over 20 years of thousands of personal documents. Wilfried and his team at Resquoo are extremely competent, responsive, and an absolute pleasure to work with. It is rare to be able to meet face-​to-​face with folks who are passionate about helping people recover something as important as what lives on their electronic devices.

Last week I had a logic board problem with my late 2011 mac book pro. I ultimately needed data recovery asap. I was referred to Resquoo by one of the apple store genius’ and never looked back.
The Resquoo staff (Patrick, Matt, & Wilfred) provided unparalleled professional service and recovered my data as if this calamity never happened. Resquoo offered fair pricing, detailed explanations and great communication… therefore in my opinion they deserve high accolades.
Thank you Resquoo for a job well done! I highly recommend so please dont waste your time with anyone else.
JK

I would say that this team are Mac geniuses. I have a lovely imac (circa 2006). Yeah I said it. It finally failed, but otherwise had no major issues with it before. All of our important docs, photos were gone. I took it to the Apple store & they wouldn’t mess with it except to say it was barely turning on just so by chance data could be recovered. They suggested to take it over to Requoo and very glad that I did. A few days later, I basically have a new computer. Bam. And was also kind of flattered that I managed to keep this lovely imac intact for so long that it was worth saving. If you have a Mac worth keeping, you won’t be disappointed with their service. Patrick was good at explaining what was what & what my options were. And follow-​up was good as well. When I picked up my computer Wilifred walked me through my faster, shinier computer & am so very pleased that I finally got my mac fixed!

Had Quicken on my MacBook Pro which I unknowingly lost use when I upgraded to Lion OS. Had an old IBook which I transferred Quicken to. It died. Found another IBook to use and Resquoo moved all my data safely and quickly at a good price. Saved me a lot of headaches with due reports and filings for my business. Would recommend them highly.

Really incredible data recovery at very competitive prices with excellent customer service and very fast results! First, they recovered ALL of the data off my hard drive that had been dead for several years. I went back to them again when my husband’s laptop stopped working and they not only recovered all his data, but they optimized his whole operating system and now the computer runs better than it ever did before! I cannot recommend them highly enough… Never fear losing your data again — just go to resquoo!

These guys really are amazing. Excellent and speedy service!
My MacBook wouldn’t start up (white screen) and the Apple Store said it was a logic board problem and the laptop couldn’t be fixed. This was a big problem bc my hard drive was not backed up so I was in trouble.
I brought the MacBook to Wilfried, and he immediately diagnosed the problem: damaged heads in the hard drive. His team was able to not only fully recover my hard drive but also fixed the machine itself, so I now still have my laptop working again! And they upgraded the machine and added memory so it feels like new!
I definitely recommend them if you are on a deadline looking for speedy data recovery. They are very professional and knowledgable.

Great company to work with! Very professional and great customer service as well. Wilfried and Mike are GREAT!

When it comes to recovering the data on your PC’s failed hard drive, this company and its people are wonderful in every way.
I had checked prices at other similar competing Data Recovery Companies, and found that these prices were at least twice the price of Resquoo’s.
Mike the Customer Service Rep, and Wilfried the Owner/​Technician couldn’t be easier, more honest, more capable, or more fair people with whom to deal.
They verbally quoted me a mid-​level price range, a quick 2 – 3 day turn-​around (which is much faster than everywhere else), and said that they could very likely recover ALL of my data.
Then, they (a) met that deadline while keeping me informed of their progress, and (b) charged me the lower figure of the price range.
But, most important of all…
THEY RECOVERED 100% OF MY DATA.
I can’t recommend them any more highly.