Manzel Inc. Furniture & Rugs

I will never shop for furniture anywhere else! Absolutely beautiful selection of furniture and rugs. Everything in the store is unique, timeless, and very high quality. Farshad and his team deliver the best customer service possible. Furniture and rugs compare to restoration hardware but are a fraction of the price!

Amazing selection of beautiful, unique solid hardwood furniture featuring distressed and reclaimed hardwoods. Exceptional customer service with a smile! The owner is very personable, staff super friendly and knowledgeable. Fantastic furniture shopping experience, we found many cool pieces for our new home at very good prices for such quality. They also have a good selection of rugs. I highly recommend this store!

Unique furniture, great pricing, and most importantly… exceptional customer service that simply can’t be found in today’s web based world.
To shop at this store is akin to embarking on an exotic vacation… as you wander through the vast inventory the staff (tour guides) are ready to accommodate you in every way… it’s truly a terrific experience to come here.

I love this store! Great prices on exceptional quality furniture. The owner is a great guy and follows through with superior customer service which in my experience in this industry is not the norm. The delivery crew is the best I’ve experienced.
When it comes to furniture and rugs I won’t shop anywhere else!

Just bought a dinning set at Manzel, they were able to customize the set for me as I didn’t see exactly what I wanted on the store floor. The owner was happy to work with me and stay in contact to let me know how the project was moving along. The delivery was reasonable and also very friendly. After two weeks my table had picked up two water marks, I contacted Manzel and they were happy to come pick up, refinished, and deliver the table back to me at not additional cost. I will be shopping at Manzel in the future for sure!

This place rocks. Farshad will do anything to make the customer happy. He will even make any piece to your exact specifications. Marian is wonderful as well. If you do not see it in his store, bring a picture and he will make it for you and finish it exactly the way you want it. He is making a custom coffee table for me. I just ordered stools, that look just like Tolix ones in Paris cafes, and I cannot wait to get them. His handmade rugs are also gorgeous. Thanks Farshad! ~Donna

I found manzel via Craig’s list I was looking for a few unique pieces. I found a few I really liked from the photos posted and decided I had to go to this store. While there I met fassad who listened and once he knew what I was looking for he presented several pieces. I fell in love with this store and the service. I had a great experience, I absolutely love my furniture. I will go back as I begin to make my new home my own. This store is a must go to place if you love unique furniture and great service. Ty to all at manzel, fassad and the great service from the movers made my move to my new home so much better.

Unilocal apparantly thought it best to pull my previous honest review. Not sure why. I’m not new to Unilocal but rarely post so when I really want to say something nice about a place it would be nice if an algorythm would leave me alone.
I was not asked by the store to post anything but frankly wanted to as stores that work this hard to take care of the customer are harder and harder to find. It’s one of the reasons I use Unilocal -, to find the good stores and avoid the bad. So if you are looking for honest deals on great unique furniture you will see why my new place is decorated almost entirely with quality items from Manzells.

This place is awesome! There’s so many pieces to choose from. I wanted to start upgrading my furniture and I ended up walking out with a gorgeous solid rosewood coffee table got so many compliments already!). I’m planning to add more solid wood furniture into my home. Slowly but surely!

Manzel’s has adjusted their focus to be an importer of Persian-​style rugs and furniture from India, as well as selling custom finished furniture. Prices are very reasonable and they are willing to go the extra mile to either have your furniture custom built in India, or they will refinish or enhance an existing piece of furniture they have in stock. The piece I purchased required some reworking to make it fit my needs and they were super-​responsive in making the needed changes. Delivery costs were very reasonable. I would suggest you stop by their showroom if you are looking for unique, one-​of-​a kind pieces manufactured using the traditional Indian colors and woods. You will not be disappointed.

Best furniture store around! Amazing customer service and gorgeous pieces. Love it

I’m not going to bash a business for the sake of it. I am just being honest in my review.
My wife drove by this place and figured why not try Manzel Interiors. I never heard if the place until we drove up to it. We were greeted by a nice guy TC or TK. Very friendly showed us around. First thing that came to my mind was expensive. Beautiful wood pieces from India. I loved a few pieces but way out of my price range. If I had the money and space i’d jump on it. Manzel Interiors has very good pieces lets put that out there. Long story short the wife & I purchased a small black couch and a love seat. Well are apartment wasn’t big enough for both and we mention that to TC and he said we could return it with no problema. The wife and I agreed to pay for it and they delivered it with so problem. The love seat didn’t fit our apartment like we thought and returned it less then 24hrs. The wife & I arrived at the store with the love seat and were shocked on how rude and nasty TC had become. There was no hi how are you guys, the first thing he said when he saw the two of us was «We mite not take it back.» then he limped away. It was like he was mad we were returning the seat even tho he said it was all good to return it. It’s not about money or chargers but the simple fact you were are bestfriend during the sale, less then 24hrs later you give us attitude. I dont know if this guy is bipolar or just full of it. Poor costumer service was demonstrated that day after having a good experience. Obviously you need to inspect the item which I get but there’s no reason to treat us like that. We love our couch no complaints on the price or delivery fee. Happy with the item disappointed in the service. We will never go back to this place. Thanks for nothing.
The owner keeps harassing me on Unilocal because of this review. It’s not my fault you’re empolyees are just out for themselves and their commishin… joke of store. I’ll be waiting for the place to be turned into a StarBucks.

This place is worth the trip to Danvers. They have a huge stock of living/​dining room furniture, mostly imported from the Far East. We bought a dining table and a storage chest. The big draw for us is that their stuff isn’t «cookie cutter» like Jordan’s or Bob’s or IKEA and less expensive than Heartwood or Circle Furniture. You get something that no one else will have, and it will probably be sturdier. And as many reviewers here mention, the staff is terrific — willing to work with you on everything, from customization to price. Definitely worth checking them out.

This place is great. They have so much inventory and the women are extremely helpful. They didnt have quite what we wanted so they checked their new Cambridge store. Sure enough they had exactly what we wanted and held it for us and even took 10% off for having to travel to the second store. The prices are very reasonable. You’d pay 50%-80% more for similar items on Etsy.

I never knew of Manzel Interiors until a family member told me about them. I feel like after going there, I hit the lottery…
What an AMAZING experience my husband and I had. We went in with the intention of «just looking» but ended up buying a table, cabinet and wine rack/​table. The reason being is because the furniture is absolutely gorgeous. But, what really blew us away was the customer service. When we were asked by a nice young lady what we were looking for, we explained we wanted a kitchen island that also offered storage space as well. This girl was brilliant as she explained that they could take a table and raise it to pub height, custom fit the cabinet to fit flush under the table and even slide the table legs (heavy solid beautiful metal hardware) over to allow stools to fit in. All these adjustments required them to build legs for the cabinet, attach wheels, and move the legs of the table! All that, done, at NO extra charge. They offered free delivery and even expressed that if for some reason the furniture doesn’t fit up the stairs upon delivery, they will simply cut it and add beautiful hardware to put it back together and no one would ever know it didn’t come that way. We went on a Saturday and they called us the following Monday to let us know the furniture was finished and asked if we could come to see it and let them know if we were happy with how it turned out. We were THRILLED with the job they did. It looks so awesome I was in awe. I can’t believe they did it all in 2 days! These people were so friendly, incredibly accommodating and knowledgeable! I honestly have never had such an incredibly positive, happy furniture shopping experience. As for the prices, they were better than any furniture company out there, the owner gave us a big discount since we bought 3 pieces. I don’t see how any company could do better.
We are planning on having them build us a bedroom set next as the do custom orders and designs at no extra cost!!! Come on, what other place could be better!!!
I TRULY DO NOT understand the two negative reviews that were left on here. I seriously don’t think it was the company and I’m thinking it had to be the customer.
Manzel Interiors is INCREDIBLE!
HIGHLY HIGHLY recommend! I will be sing their praises to all who care to listen!
Thank you, Manzel Interiors, we look forward to doing business with you again and again!!!

For the sake of full disclosure, my upstairs neighbor works for Manzel Interiors and my old landlord used to work there as well. For at least 4 years I was told to come to the warehouse and check out what they had in stock.
Finally one day my girlfriend found an ad on craigslist for a bar she was interested in. I told her that it was where our neighbor worked and immediately she wanted to go. We drove up there not expecting to really take anything home.
After walking through all 3 of their showrooms she found a bookshelf that would work perfectly for her bar, and two metal/​wooden bar stools. The bookshelf itself was new, and the edges were made from reclaimed wood. Definitely an original piece that would have a million uses.
The staff were so pleasant and even knew who we were after mentioning where we lived and who we knew. They were willing to negotiate the price since we bought several pieces, and even made all 3 things fit inside the small car we were driving that day.
We’ve referred a few friends already, and highly recommend it for anyone looking for a unique piece. Definitely choose a small business over other large name furniture stores.

RESPONSE;
My items were on layway & I contacted you immediately regarding the defects. Pictures don’t lie. You felt you did your best to resolve to benefit you & not the customer. I am not trashing your company simply leaving a truthful review on my experience with it. I have had better service at other companies.
update 07/​08/​2013 this review is costing me to leave this since they would not refund my delivery cost & i lost time from work to meet them for pick up cause you have to work around their schedule not the customers. i would never go here again after dealing with rashard. the way he speaks to customers & about his employees is not professional at all. nevertheless, i had to wait for a date that was good for them to deliver; which was a few weeks then expected cause of scheduling delivery staff. the furniture was DELIVERED damaged (CHAIRS & TABLE UNEVEN LEGS, WOBBLED, CRACKED, ROTTED) and then begun to crack more & falling apart not for almost $ 700.00. he wanted me to wait 4 months for another table to be made & use the damaged one, wanted to charge me extra delivery cost to pick up cause of their damaged furniture. never refunded the delivery cost and then proceeded to speak about other furniture stores policies. they dont tell you that you only have 14 days from the day of purchase for a full refund & they act like thier doing you a big favor while speaking down to you, TELLS YOU THAT YOU CAN SEEK LEGAL ACTION AGAINST THEM WHILE BELEIVING THEY ARE STILL IN THE RIGHT & HELPING YOU ABOVE AND BEYOND. DONT GO HERE!!!
what a joke, i would never go there & wont recommend anyone ever again.
VIEW THE ATTACHED PICS!
3÷20÷2013 i stopped in to just take a looksee & plus ads on craigslist had me curious on the high pricing. well, when you are buying one of a kind items and wood, its well worth some on the high prices. also, take a look in the clearance room you never know. $ 65 for delivery for one or more items perfect. layaway to hold those special items.
thank you tk!!! you were great in assisting with my selection.

TK and Harry did a fantastic job of helping my wife and I get a beautiful new kitchen table at a great price. Manzel delivered in 1.5 business days after the order and allowed us to test the piece out in our condo before charging my credit card in case we didn’t want it. I highly recommend Manzel and would shop there again (in fact we have another piece being quoted at the moment).

Based on TWO consecutive bad experiences with this store, it would be very safe and considerate of me to let others know that this business is not an honorable one.
We found an ad on Craigslist that mentioned a sale on mirrors at Manzel’s Interiors, so we went to check out the store. Upon our arrival, we quickly discovered that we couldn’t find any of the mirrors pictured in the ad. When we asked for them, we were told they were used as gimmicks to bring people into the store. Yet, the shopkeeper later showed me a mirror he had stashed away in storage that I did like, so I agreed to purchase it. At the same time, I also bought a bookcase from him for $ 800. Both items were promised to be delivered the following week. After payment, we never heard from the store at all. We had to call twice after a week and a half just to remind them. After a delivery time was set up, nobody bothered following up. However, the day of delivery, they finally called by themselves to request our address. And to our dismay, both items arrived DAMAGED! The mirror they brought had been dropped, with a black line across it – and it didn’t even look like the one I had seen and agreed on in the shop! The bookcase came with two deep scratches on the side of it. I wouldn’t have paid $ 100 for it in the condition it was in!
So, what I feel they did was try to push off their unsellable junk on us. What we saw in the store looked nothing like what was sent to us. Every piece we got was DEFECTIVE.
After 3 weeks, we got a call from the store owner telling us they had replaced the glass on the mirror and that he would personally drop it off. I didn’t want it, but my husband was curious to see how the boss would try to remedy the situation. He offered us a small gift from his store, and gave us a great price on a larger mirror that just came in. However, after agreeing to take the larger mirror, and him promising to have it delivered — two weeks have gone by and we have heard nothing from them AGAIN.
Nothing is worse that being bitten once, then having the snake that bit you try to convince you that his venom is made of sugar. This store is a sham and should be closed down by the authorities for fraud. Anytime a business tries to sell you a product that turns out to be defective, by law they must return your money — not pass off a $ 2 gift to make peace, then try to sell you something else… another item that turns out to be a mirage!
We paid over $ 1000 for scratched-​up garbage. And they had the audacity to charge for their clumsy delivery???
MANZEL INTERIORS IS THE WORST! STAY AWAY!

Unique Furniture, Rugs & More! Tired of getting cookie cutter side tables & other furniture at the big box stores? Try Manzel! The have eclectic pieces, many with Indian influence. Some handmade, some antique, but all definitely one of a kind! Very reasonable prices for solid wood furniture.
They are very pleasant & helpful and willing to negotiate if you are buying a fair amount of pieces.
SUPPORT SMALL BUSINESSES!!!