Cvs Pharmacy

Seems to be the reputation of any CVS that the one thing that is there primary job is prescription drugs which they are totally inept. Twice we have received «your prescription is ready» messages which when we went to pick up we were told it was «rejected by the insurance company» because they wanted us to take a 90 day supply. Makes no sense for a prescription that was already filled before would now need to be changed, staff was no help at all, attitude was «not our problem call your doctor for a new prescription» Why send phone messages if they don’t mean anything. I am sure no one at CVS would have an answer to that question

CVS is in walking distance so although it’s a small store, it’s convenient.
I have been here dozens and dozens of times with no problem. Yesterday, I went in for an exchange, plus I bought an additional 5 items. The cashier HEATHER was not only unpleasant, once she saw that I had coupons she treated me like a leper. Last time I checked, store policy allows coupons. You would think i was taking it out directly of her pocket. Some individuals simply should not interact with the public and she’s definitely one of them.
UPDATE: I now have to go back because she didn’t apply 2 of the coupons. SERIOUSLY?! I had 5 items and 3 coupons. Not rocket science. Will definitely go out of my way to shop at another location.
2 stars for convenience, selection & past experience.

The store itself is pretty good, the employees are well manored though occasionally the younger ones will be a bit chatty.
The Pharmacy… The people back there are not the best and I know several people who have run into issues there. The most recent was the Dr office sent 5 faces to them before they «received» it…
Would suggest using a different Pharmacy

(This review is solely for the pharmacy.)
I have a hard time swallowing pills. There I said it. You can get all the laughs out now. I’m a grown man, and I hate swallowing pills.
Are you over that?
Good.
So, I went to my most local CVS to pick up a prescription that I’ve had before. Usually I get tablets. This time I got capsules that are almost impossible for me to swallow. I asked the cashier if anything could be done, and she spoke to the pharmacist. This pharmacist looked up from where she was, which was about 10 feet away, and said «What do you mean you can’t swallow them? What’s the problem?» In front of several lab techs and a line of customers behind me.
Excuse me?
Is it really any of your business?
Let me answer for you honey. It’s not, nor was it the business of the 6 or 7 other people who easily overheard you.
I asked you a simple question, and I expected a polite, professional answer, not judgment. She called some other CVS to see if they had the tablets, looking sour and all judgy and triumphantly slammed down the phone and announced that they didn’t have what I was looking for either. I asked for a refund at this point and she looked like I had just asked her to run a marathon barefoot, uphill, in the snow.
The cashier was very nice, but the pharmacist was nasty, rude, and unprofessional.
I called the next closest CVS, and they had the tablets I asked for in 60 minutes. Imagine that.