Crystal Bee Supply

I have only received one package from Crystal and did not have any problems. When I have purchased other items, the checks I wrote didn’t get cashed for months. Plus I once paid cash for a few walk-​in walk-​away items to come home and see that the addition on the sales slip wasn’t added correctly in their favor. Buyer beware.

Very helpful and their honey is delicious. Crystal Bee is very convenient and if they are not open, they try to accommodate your schedule. It is my new local honey supplier!

Excellent mom and pop shop beekeeping supply store. I needed some Terramycin in a hurry, and they had it in stock. They have a ton of stuff: woodenware, gadgets, queens, clothes, books, and so on. I found the owner to be very genial and generous with his knowledge. I have an issue with European Foul Brood, and he dug out some photos to show me, and gave me some good advice. Like the other reviewer here, I am a beginning beekeeper, but I had the opposite experience of hers. He was a delight.
I was tempted to give the place four stars instead of five, just because the selection is somewhat limited. For instance, I wanted to look some different honey extractors, and they had just one. But probably, if they stocked everything I was looking for or wanted to browse, they’d go out of business in short order… In the end, I give five stars to balance out that one-​star review, which really seemed completely unlike my own experience. It’s a very helpful and sweet little shop.
Note: They are not there ²⁴⁄₇. Call before you drop by, just to be sure.

I ordered a bee package from Crystal Bee Supply and had a beyond horrible experience. Joe Gaglione, the owner, was confrontational, condescending, and, in my opinion, does not practice good beekeeping. I received a package of bees that contained a dead queen with no attendants and an empty syrup container.
When I called Crystal Bee Supply to report a dead queen, I was immediately belittled by Joe Gaglione for «not attending bee school.» I have been keeping bees in Boston successfully for the past five years, and even sell my honey at our local farmer’s market. He claimed that I do not know anything about beekeeping since I have not attended bee school. He said that «for every one person who attends bee school, there are 100 people like you and we can’t go around replacing queens for everyone.»
The queen was dead. Dead dead. Her death had nothing to do with sub-​par beekeeping (at least on my part).
This is my first negative experience with anyone in the bee community, and it is the worst experience that I have ever had interacting with any company. Ever.