Build-A-Bear Workshop

This is wonderful store. We had to go twice during our visit because our son enjoyed it so much. The toy soldier out front was great about posing for a picture. There is just about any toy a child could want in the store. The big piano was a hit with our kids. The variety of toys can be a little overwhelming for kids so expect to see a few kids having meltdowns.

I wish i had like this build a bear as much as others. It fell short the staff wasn’t overly friendly and didn’t seem to want to help my son. Other than that I like the new upgrades to everything

I wanted to write a review on here, since I’ve missed the deadline on every 363 738 surveys. I know its not the same as the survey on the receipt, which prob. goes to their bonus that everyone there deserves. I have not met one unhappy person at this location, not one! My daughter is so addicted to this place we have collected almost every one. The Disney collection was our favorite. :) I hope someone in upper management sees this… Shelby needs to be recognized for her outstanding customer service. I think she is already a manager, but she deserves a huge raise. I would say move her up the ladder, but myself and my daughter would miss her if she wasn’t at this store. She always makes us feel welcome and recognizes us right when we walk in. There’s two other girls that stand out too, I think one is Megan, I can’t remember the other ones name but she is a manager, and even helped us when she wasn’t clocked in yet. :) hopefully I remember to do the next survey on time!

So far, this is my favourite Build A Bear location. It’s larger than any other one I’ve seen. They have a new starter computer where you can add what qualities you want for your new friend, and the computer at the end for making the birth certificate has been upgraded too. The associate who helped me today, Fallan, was very friendly and enthusiastic. She was great with the kids.

First time and my g-​son & us loved it there.
The staff is so nice!
Great place and fun for everyone.