Americas Best Value Inn

One word — COCKROACHES. So. Many. Cockroaches. How did this place get so many good reviews? It is straight out of a horror film. It is a creepy, side-​of-​the-​road motel built in what seems like the 1950s. We checked in, left the room for a few hours, came back to find cockroaches on the ceiling, walls, carpet, and yes, in the bed.
I started keeping track of how many cockroaches I killed. I got to about 11, and there were several more that we spotted that I couldn’t catch. The final straw was when we decided to turn the lights out to go to bed. We all had ear plugs in so they wouldn’t craw into our ears. About 30 seconds later we decided to turn the lights back on and when we did, there was one directly above us on the ceiling. And several more that had appeared on the walls. We couldn’t do it. We decided to leave at 11:30 at night.
The thing that was almost equally appalling was when I called management to let them know we couldn’t stay there and ask for our money back, they said «I’m sorry, we don’t have cockroaches, we won’t refund your money». I said, «All you need to do is go to the room and look at the walls, you’ll see cockroach guts everywhere.» They said «If there are cockroaches, it is because you brought them in with you, we don’t have cockroaches.»
Probably the worst customer service experience topped off one of the most disgusting hotel stays we’ve ever had, which is why I was prompted to write this review, the first negative review I’ve ever written, I’ll add.
AVOID THIS HOTEL AT ALL COSTS.

I’m typing this review on the free room wi-​fi and ?)rRew@djiy^5slk,.di9⁴#@!-0 …
See what I did there? Kidding about the wi-​fi. It works better than my junk DSL in Phoenix!
I’m very pleased with a three-​day stay! I can walk to a number of restaurants, casino is right down the street, comfortable bed, looks like new tile in the bath. TV is exceptional as is channel selection. It’s right on the Bee Line so deal with the day traffic noise. It’s quiet at night.
Most importantly: I can open a front window and a rear (bathroom) window for some flow-​through air. Ahhhhhh. It’s raining and it’s delightful.

Very clean, staff is competent and friendly (a good combination). Rooms are nice and well cared for. Location is good and price is very reasonable.

Affordable, clean and friendly service. We have been here couple of times and we plan to come back. Thank you!

Enjoyed our stay here last night. The room was small but clean and had everything we needed for our young family. The only thing I wish it had was a bathtub rather than a stand-​in shower, but we made it work. The parking lot is tight but we had no problems as it was a weeknight and not very busy. The owners were very friendly. For the price, we felt it was a great place!

We stayed one night here passing though and were very happy. Nothing fancy, but rooms were comfortable and quiet, carpet was clean and seemed new. I’m very sensitive to smells, and was happy to find there were no smoke or mildew odors. Wifi was slow but useable. We would stay here again.

I have stayed here for a temporary contract job. Mainly, I chose this place as the price is right and the location allows me to walk to work. I must say, the family that runs this place are just wonderful. Very friendly and helpful to me. The room is very comfortable and clean (which is VERY important to me). I am able to get rest during the day in order to work overnight. I will acknowledge street noise (I wear earplugs) and the steep difficult curb at the entrance as reasons to knock off a star. The entryway has probably claimed the undercarriage of a few cars in its day. Going slow on a busy thoroughfare to avoid damage means waiting to get out at times. I am very very appreciative for this place to stay during my time in Payson. I recommend to travelers requiring lodging in this area.