Fast Dumpster

Worst business I have ever experienced.
I rented a dumpster for a residential property. When my delivery window came and went, I called and it immediately became apparent that they seemed to have simply forgotten about me. I was put on hold while the representative said he would call the truck driver. As I’m on hold, I get another phone call. I picked up, and it was the representative calling ME thinking I was the truck driver! Are you kidding me?
The dumpster finally arrived, while I wasn’t home. My neighbor was talking to the truck driver and after putting me on the phone, the truck driver gave me an attitude about how the dumpster wouldn’t fit. Well, long story short, it fit.
Fast forward to after the dumpster is picked up. I was charged for the cost of the rental FIVE TIMES! First, they charged me the $ 250 deposit, plus $ 450 for the cost of the rental. Fine. Then, after the dumpster was picked up, my credit card was charged an overage fee, for which I had yet to receive an invoice or explanation of charges for. I did not authorize this payment, but wasn’t going to argue because how could I prove whether the weight was actually over or not? After that, I saw that I was charged another $ 450. When i called to explain that this was an erroneous charge, I received a $ 250 refund for the security deposit. When I called back AGAIN to explain that they needed to refund me the second $ 450 charge, it was like talking to a wall. The ignorant, poor excuse for a human being on the other end of the line could not comprehend that I was charged a second time for the cost of the rental. A very, very long and stressful story short, I had to dispute the charge with my credit card company. As the dispute is going on, I was charged 3 MORE TIMES another $ 450! It’s like they had my credit card set up on an automatic payment to charge $ 450 every couple weeks! I had to cancel my credit card, and unfortunately, my credit card company proved to be just as incompetent as the dumpster rental company.
Yes, they may be the cheapest for a dumpster rental, but there is a reason. Stay far, far away from these guys.

Ordered a dumpster to come between 8am and 1pm or so on Monday, didnt get the dumpster by 12:30pm, so figured id call to get a status update. The update I got was that it would come at 3:30pm that day. 3:30pm rolls around and I call them to get a status update (notice a trend, I have to keep calling them) and they tell me that it wont be coming until the next day. Thats great, but I had taken off from work and my brother in law did as well. I tell them this and they tell me that they will do their best to get it to me by that evening and that they would call me back shortly. Now this is where the story takes an interesting twist… ready…I had to call them back for a status update! Big Surprise!
5pm rolls around and now I am cancelling the order and SOL on the Dumpster and my workday.
The good news is that in only took me 6 phone calls and a disputed charge with American Express to get my money back.
Stay away from this operational nightmare.

Out of 15 local dumpster businesses online, Fast Dumpster offered the lowest price by over $ 100 at $ 335 for a 10-​yard dumpster with a 1.5 ton limit and an overage charge of $ 100 per ton. Though their website:
didn’t specify coverage of Union County, when I called, they said they do. After I told them what I needed, for when, and for how long, they emailed me a PDF contract to sign within 2 days.
The dumpster arrived closer to the end of the day requested (4pm) and actually came from Ocean County. I didn’t need to be home, but I wanted to lay some scrap plywood under it to protect my driveway. According to the contract, I was allowed to keep the dumpster for as long I wanted and there was a $ 10 daily fee beyond 10 days. When I was done, I called the number specified on the contract to have the dumpster picked up within 2 days. When I called on a Friday, it was retrieved on Monday. Overall, they complied with the contract. There were no bad surprises.
If I need a dumpster again, I’d re-​research to see who has the best price and if this business won, I’d feel confident to use them once more.

My experience is completely opposite. I called in the order and they delivered the dumpster exactly when they said they would. They also picked it up in the time slot I requested. All in all, great experience and easy to work with.

I use one of the dumpster, and now I am stuck with it. They were supposed to pick it up last Thursday and no pick up yet. There it goes, I guess is always a lot better to try to deal with companies that are local. I am so frustrated that I brainstorming on ideas on what to do with the Dumpster in the middle of the way? sell it for scrap metal?
Unilocal needs to come with a –10 star rating. ‘Cause that would applied here.