Whitewater Marine Service

brought my boat there for 2 basic issues. Was told it would take about a week because they had to order parts. That was understandable and expected by me. Was called the following day by one of the owners and told the boat was ready. stunned since I expected a week instead of a day I asked «are both issues repaired?» The answer was YES both issues are fixed. Excited I left work early and battled an hour of traffic to get there before they
I handed him payment I pulled it back and asked again «Are both issues repaired?».The owner answered «I have been doing this here for 32 years, yes both are fixed». I paid him and took my boat directly to the boat ramp only to discover that one issue was resolved and the 2^nd issue was exactly the same as when I brought it there. NOT FIXED as I was assured by the owner. I had to take the next morning off from work to trailer the boat back to him. Left it for the day and when I came back the next day it was still not repaired and the owner began to attempt to sell me an extremely expensive unneeded repair job. I know a lot more about my needed repair than I lead him to believe so I was 100% sure that the $ 2500-​$ 4000 job he was pitching me was totally unnecessary. I asked him if he would replace a cable which I suspected was the issue and he assured me that was not the problem. Knowing he was attempting to take advantage of me, I took my boat from him and directly to another boat repair facility and had it fixed for a $ 200 .White water marine of East Patchogue is extremely dishonest as far as repairs are concerned and I will never use or recommend them
is a shame because there is plenty of repair business to keep them busy without ripping off the trusting consumer. Had this been a more naïve or trusting consumer than myself they would have taken advantage for thousands of dollars for unnecessary repairs.