Hertz Rent A Car

Wow. If I could give this place negative stars, I would.
I booked a car rental here through
and was excited that I got such a good rate. Unfortunately, everything went downhill from there. I was on vacation and staying in Teaneck, NJ, so it was already difficult finding a way to get to the Hertz in Passaic. (It’s about 20 miles away) I wouldn’t have complained if I actually got a car.
When I arrived (with a child and toddler in tow) the guy behind the counter rudely dismissed me and said he didn’t have a car for me and he would have called me if I’d left a number. Umm, excuse me? My confirmation email displayed my phone number. Yes, I said confirmation. He had no car for me?
That was it. He did not want to talk to me, explain anything to me. No. All he had to say was that he didn’t have a car for me. Doesn’t matter that I already had a confirmed reservation. He took the next customer.
I found it interesting that he was just trying to sell a car rental to the people in front of me for $ 110 per day! I guess he just didn’t want to honor the deal
made. He was extremely rude and left me high and dry without a rental car or an explanation. I was stuck asking for a ride back to my hotel with both my kids in tow. It was the worst experience I have ever had with any car rental location. And believe me, I’ve rented cars well over 20 times. Don’t even think of going to this rinky dinky place. Shady is an understatement.