Fiina Nail Lounge

The only good thing about this place is that they have great jewelry for the nails and designs but other than that it’s absolutely terrible. I had an appointment at r3 pm and I arrived at 3:08 RUSHING I was super late and so the nail tech «gaby «wasn’t ready. I waited until 430 to be seen, by now I was already runnin out of patience. Fast forwarding she with doing my nails and is legit taking FOREVERRRRR. I was already mad that she was an hour and half late and now she’s taking super long. My babysitter is waiting at home for over 5 hours. She was done at like 7ish. FURIOUSSSSSSSS !! They have the absolute worse customer service. They make it obvious they talk about customers hence I heard them. They throw a lot of shade about people in Spanish. Extremely unhappy and disappointed. Literally spent all day here. I live an hour away so I left my house at 1:55 got there at 3:08 due to traffic and didn’t leave until 730 And arrived home at 845 Completely RIDICULOUS AND ABSURD !! Nails were like 75. Not worth the time money or gas !!!

This place is great!!! I did my nails over a month ago and they are still intact. I finally found a place who does my nails the way I like it, lasts, and isn’t crazy expansive!

I’ve been doing my nails, pedicure and lashes at FIINA NAIL LOUNGE since it first opened a year ago and the quality of service is always great. Prior to the grand opening I was doing my nails with Sandy (the owner of Fiina Nail) for almost 10 years. The entire team is very talented especially Sandy and Michelle who does my lashes. The Fiina team is always friendly, creative and energetic. I would recommend this establishment to anyone who is looking for quality!!!

Absolutely love how my nails came out and the attention to detail that they have. The wait time was not long so kinda confused as to why people mentioned a very long wait… When you call you have to make an appointment and they ask you exactly how many fingers you want a design on or if it’s a new full set so that they know exactly how much time to allocate for those services… Very nice and clean stations. Definitely will continue to come in for refills and bringing friends … Well worth the drive

Beautiful Chanel fashion ambiance!!! Gen’ s an amazing tech and pro sweetheart!! my nails came out gorg!! Will def be a regular client at this cute spot!

Got my nails done by Mika, I seen her work on social media n loved what I saw. she super creative and sweet!!! Love the salon as well, its trendy, clean and professional. Love Mika, so awesome.

I found Fiina nails on instagram and instantly fell in love with how perfect their nails look! I had gone somewhere else to get a set and was not pleased to say the least. The last nail tec had made them too bulky and hadnt shaped them well at all, every nail looked different –_​-​. After that i had found Fiina nail loung on IG and decided to give them a shot. Best decision ever! The owner did my fill in and my nails have never looked this good. She made sure every nail was exactly the same and made them thin and very natural looking. She also had a new nail tech shadowing her, which just goes to show you she trains her nail techs herself AND CARES that they do a great job no matter who you get! I had a great experience and their work is definitely worth the cost. I was cheap with my first set and got CRAP. A spent a little more on my next and it was well worth it. I will definitely be back in a couple of weeks for a fill in and will be sending everyone i know here!

I just came back from getting my nails done and I have to say I’m really impressed. The place is decorated really nicely and the staff is friendly too. First time clients have to put down a $ 20 deposit fee which is ok by me. I had acrylic with gel on top and sugar design on the ring fingers. The total came out to $ 55 which included the $ 20 deposit fee. So I paid $ 35 today. I had Diana and she was really nice always checking in with me to make sure I was satisfied throughout the process, making sure the nails weren’t too long for my liking. I’m realllllyyyyy in love with my nails.
I did have to get up in the middle of my appointment to refill my meter. Metered parking only covers 2 hour. I think the whole process took 2.5 hours.
Anyways I’m deff coming back!

So I been coming to Sandy for 2 years now! I drive 2.5 hours every 2 weeks too see her! The quality is the best money can buy, also so relaxing and long amazing pedicures! I have been booking for a year out these past 2 years, that’s how booked she is! Every tech on her team is amazing !

Hmmm ok so I live in the Bronx and out here finding a good nail tech has been impossible. So it was my birthday and I decided to splurge and treat myself to quality work. I searched on Instagram and came across this place and was so excited to try it. It was very easy to schedule the appt and the $ 20 deposit wasn’t an issue, I actually respect that policy and assumed it meant professionalism and punctuality was enforced.
I literally ran for this appt, the NJ bus was running late and I was so paranoid that I wouldn’t be seen. My appt was for 2pm I arrived at 2:01pm, receptionist who was also the person in charged since the owner wasn’t there greeted me and said that the nail tech was still with a client and it would be a few mins. Fine, I go and used the bathroom and go and sit and wait, and wait, and wait. 2:20ish Gabriella finally comes over and says that she is still going to be longer with the client and I should go get a drink whatever and she’ll be done in 15mins. I gave her more time and came back at 2:50pm she was still not done. I was upset. I did not take off from work to go spend a day at a nail salon.
3pm she’s done and I sit. She asked what I wanted I show her and she starts to ask the receptionist about pricing, which I would have assumed they would know and it was standard but no again my assumptions were wrong. Finally it was decided what I wanted and then comes in the lady with the empanadas. So Gabriella decides it’s time for a snack break. More time waiting.
We get to the putting of jems on the nails and she assures me that they will not fall off which was my main concern. Nails done, they look nice paid about $ 75 steep but nowadays nothings inexpensive anymore.
My plan was to be back in NY by 5pm I walked out of that place at 5:45ish, stood in the freezing cold untill 6:20pm for a bus. I didn’t get home till about 8, so I spent my day in NJ getting may nails done. I get home and one of the jems had fallenl off!!! I was livid! I didn’t go mountain climbing or anything. I instagramed Gabriella since she let me know she had a page and till this day she still has not responded back, no follow up was made nada. Got mails done Jan 22^nd it is Feb 10^th.
It was disappointing. I had high expectations considering all I’ve seen on instagram, and they do seem to do a good job. But customer service can make or break business and unfortunately that’s why they lost my business & I won’t be back. I spent money and time to go out there and there was too much lack professionalism. Considering you schedule these appts and demand deposits and that clients arrive at the assign time I feel nail techs should also oblige by these same policies. There was no apology, no courtesy discount for that hour I waited, no please come back, no thank you. Yes, you provided a service, but it definitely wasn’t free or cheap.

This place is not what they advertise on Unilocal or on Instagram. I went there to get gel filings and nice design (judging on the Instagram page I though they specialize in that). Gel came out ok, nothing special but when I asked for a special design (even prior to sitting getting my nails done) they said they didn’t have time for that. I’m sorry? Ok… They charged me way more then needed to. Fill in cost $ 25 on the menu they have, tell me how everything came out to be $ 60 for me? They had to fix 3 of my nails which ok I understand but for the total to be so much more?! Besides that the place is a hole in a wall. Would not recommend!
**update** after I posted my experience on their Instagram someone who maintains the account decided to be defensive, rude (I wish I screenshot it) and deleted my comments and somehow I cannot follow the account now? Really mature set of people work there!

I was really excited to get my nails done here after seeing so much of their work on instagram. I booked an appointment for 3pm on Saturday. Someone called me the day before to confirm and ask if I could come in early at 2pm instead-​I said sure and confirmed several times with her that I should definitely be coming at 2. When I got there no one knew anything about me coming in early, and the girl I had an appointment with was half hour behind on top of that. I was there for over THREE HOURS!!! I booked my appointment a month in advanced. No one apologized for the mix up or cared, and I feel like I got ripped off on my gems (25 extra for two nails). I got the hard/​builder gel and the quality was admittedly very good, but I asked for matte and and it more so just looks like regular polish that went dull than that smooth matte look.
Overall, very disappointed. These girls are really talented, but I can’t bring myself to come back after all that (and i was dying for a new nail spot that can do designs closer than where I was going). The search continues :(

I been with Sandy since 2008 and she awesome & dedicated with her work! I wouldn’t change her with anyone else… Sandy & her team are awesome!!! Fiina Nail lounge #1 !!!

I had a great experience with Gen
She’s professional, patient (i need time… way too many design options), prompt. and most of all sweet.
Gen used her creative juices and came up. with a design based on what i told her.
She took her time and i was pleased with the result.
Definitely worth the trip for me (it’s not that close to my house) and there is pa4king in front (metered).

I went to Fiina Nail lounge today and got a full gel tip set by Gen. She did an amazing job. She was meticulous and showed true pride in her work. She did my nails exactly how I wanted them. I love them. I’m completely obsessed. I highly recommend her and I am so glad I found a good nail salon. This place is a hidden gem check them out.

Great quality. Clean and polite. Gen did my nails and I love them. Great shape, even and exactly what I wanted. Perfect. I will be coming back.

The owner is a very talented woman — a true artist.

Well, the place is cute and all that but way too expensive for being in Passaic! Also, the owner is very rude and doesn’t even smile to the customer! Last time I went for just a regular fill on my nails I was charge $ 37 with no design or anything! She needs to make up her mind on her pricing and start giving reasonable prices!

1^st time & won’t be the last! Appointments strongly suggested and they seem to be timely. Quality nail products — Essie, Opi, etc. I’m super rough on my nails and I’m into week 3 and haven’t lost one yet!!!

I wrote a review awhile back about Hot nails. Well my nail Tech Sandy opened her own place and it’s beautiful. It’s a must try