Med Stop Urgent Care

Let’s just say not a good experience. There prices that are posted may not actually be what you are paying. For example I was told a TB test was 20 dollars, so I went ahead and payed and received a TB test. Apparently a week later I got a bill in the mail for another 25 dollars for the same TB test. I called and they explained that they where sorry but the price had gone up. Not to mention I was wating in the lobby for approximately an hour for my TB test.

This place is closed, call there phone # n ask ther location n they’ll say 500 1^st. Street paso Robles

I am extremely frustrated with Med Stop. My husband and I sent in for separate appointments 1 week apart in February and March of 2014. Yes, that’s correct, almost 1 year ago. I forgot my insurance card, so even though I could tell them exactly what my plan was and I had been there before, they made me pay a full $ 160 in order to see a doctor. It was Sunday, and I was in excruciating pain, so I did it. They assured me that I could call back with my insurance information when I was feeling better, and they would bill the insurance and then refund me once Blue Cross had paid.
A year later, multiple phone calls and email exchanges with the office manager, and I have received nothing.
Separately, they billed my husband’s insurance incorrectly and sent us a bill for over $ 100, when he has a $ 35 copay. I wrote them twice informing them that they needed to re-​bill the insurance company. Without notice, they recently sent it to collections. I called the office manager, quite irate. She assured me that it had been escalated to the corporate office and to their billing partner and would be taken care of. 10 days later, I received a second notice from collections.
I understand that not everyone can make the appropriate decisions and overrides. I have asked who else I need to talk to in order to get this taken care of. I’m hoping that some social pressure will help me as nothing else has.
Lesson learned: if you can, go to SLO. If you can’t, then remember your insurance card and make sure they bill your insurance correctly!

I recently went to Medstop because I had a cold that obviously turned into something much worse. My primary care doctor was too busy to see me and told me to go to urgent care. I hate going to urgent care, so I was expecting the worst. The young lady at the check in was pleasant, and knew I was really sick. I told her I was having trouble breathing and she got me in to see the doctor in 20 minutes. The doctor was really nice and very thorough. She got me on a nebulizer right away and arranged an x-​ray for when I was done. Turned out I had acute bronchitis, an ear infection in both ears and they found a shadow on my left lung which she told me could be pneumonia, but the radiologist needed to look at it further. So I got my prescriptions for antibiotics, cough medicine and an inhaler, paid my $ 20 co-​pay and left. One suggestion to everyone, a little kindness goes a long way. These folks see a lot of sick people daily. Give em some love!

This place is a good choice for light emergencies when you don’t want to pay emergency room prices. I have gone there before for mild infections and a consultation/​xray to see if I had a broken bone (which turned out to be a broken clavicle). For this instance, they were able to confirm the break, give me the xrays on a CD, put me in a sling and refer me to a specialist down the road where they set the appointment for 30 minutes later and send the xrays to them ahead of time.
I was able to obtain all those services and get the help that I needed all for a $ 30 copay. It was done in a timely manner and for a next to nothing price during a situation where I was in excruciating pain and needed assistance. I would recommend this place for light emergencies when one is in the need.

A fantastic place if you need to be reminded that you need to get decent insurance!
With a smile, they tout giving cash paying patients a 20% discount but boy do those charges add up! Upon arrival, I was asked for a hundred dollars. 45 minutes later I was ushered to an exam room and a male doctor examined me for a couple minutes and told me I had a sinus infection, exactly what I wrote on the form. Gave me a prescription and left the room.
While exiting, I was called back to the reception desk and told to fork over another $ 125.00 due to «additional procedures.» I had no choice. When you need an antibiotic, you need it. The ear ache alone was killing me.
I later learned of Paso Robles Urgent Care a few miles south and while still sick, went there for my follow up two days later only to find that the original prescription did no good with the actual infection I had.
Lesson learned. I got better in a day and a half with the new meds and the total charge was only $ 160.00.

Absolutely the worst place anywhere in the USA to go. Staff can care less and quite rude. Quality of care is one step above total incompetent. Decided to go here and after 3 HOURS for back spasms I was still not seen. I had 4 clients ahead of me… they really just don’t care. After 3 hours and being told my room is next, next, next I walked out. Went to Twin Cities ER and in UNDER one hour was back out the door. Med Stop is named appropriately… because there is no medical happening there. 6 rooms, and over 3 hours wait. you tell me. I am in the medical profession and I have NEVER SEEN SUCH A LOW LEVEL MEDICAL FACILITY AS THIS. To be honest, you are better off taking aspirin and doing nothing than going here. According to those that frequent this place, the average wait is 2.5 hours. What part of increasing your staff do they do not understand. First rule of thumb in the medical profession is «Do No harm.» Well, you can’t harm anyone that you don’t see because you drag your butts. 9am I get there, noon I leave as staff sits there and eats.

I went here when I had poison oak recently. I was mostly pleased with the service and timing. It was OK.

It’s been over a year now and Med Stop is still at it. Seems like they never bothered to bill my insurance, so why not just wait a year, say their request was denied and then bill me. Luckily, I have a good insurance company that will deal with them for me.

Do not go here! I passed out and injured my back. Went here since my insurance charges $ 100 for ER and only $ 15 for all other places. I assumed loosing consciousness would have been considered «urgent» since its not something that happens all the time. The «doctor» came into the room about an hour after I got there. She came in asked why I was there and before I could answer walked out. I stayed in the room for about 5 more minutes. Went to the front desk and demanded my copay back. They wouldn’t give it back at first. Said its urgent care and passing out and hurting my back was not urgent enough. My back was very swollen. Ended up going to Twin Cities to get the help I needed. It turned out that it was something that needed to be addressed. Thankfully the doctors at the hospital knew it was important!

No good if you have an HMO. For PPO this place would be fine.
I went there for an emergency. They can only bill a visit as a office visit for no real reason. My insurance is HMO so it won’t cover me doing office visits without prior approval from my PCP. This place runs all there billing through a company in the Midwest, so basically there billing could careless if you die.
So I want to just pay my copay and have my insurance cover the rest.
My PCP and insurance company has tried to reason with the billing company because they too just want to get this thing paid.
Med Stop just wants the billing company to change it to a emergency visit so it can get paid.
But unfortunately with the 3 groups above and myself we have been unable to get the billing company to change the coding. Med Stop has no control of their billing process, even though they are very nice on the phone and otherwise would be a five star place for a PPO. There treatment there is great and normally fast depending on severity. I would love to love Med Stop, but as the bill is still being fought over after 18 month, I just can’t. Now I just go to the ER for everything when my doctor office is closed because it sadly saves time and money.

The medical staff at this facility is the most inconsiderate staff you could run across in the central coast, especially if you are seen by their Physician’s Assistant. Complaint filed with California Medical Board. Unless you want to be talked down to and acosted by them, I would avoid them at all costs.

Painfully long wait time. Office is very clean and doctors are very knowledgeable. They even went as far as to make me an appointment with an eye doctor for me the next day. Great service. I will be back.

It’s never pleasant going to an Urgent Care but this place was bad. The wait was almost 2 hours and the medical assist was incredibly rude. But the worst part of the visit was the PA. She was short, condescending and called my son a rude name! Not a place to go when you are sick and in need of help.

Well I am gonna keep this short and sweet! The front desk lady was very nice. The wait to be seen was about 2 hours and only 4 people in front of me when I arrived. The Physician Assistant that treated me was the worst/​rudest medical care I have ever received. My advice if you need to be seen in a pinch, go to the ER in Templeton or find another doc in the box. I dont care if they are the last medical place open on earth, I will never return!