Manor Grill Paso Robles Restaurant

If I could give this place zero stars, I would, but unfortunately that just isn’t an option.
My husband and I made the unfortunate mistake of choosing Manor Grill for our Sunday morning breakfast yesterday, a choice we both regret.
Upon entering it took a while for us to be greated, even though the female server (who I gather is the owner/owner’s wife), was not attending to any customers at the time. She looked in our direction several times, yet never bothered to acknowledge us.
We were finally seated by another gentleman, only to find out that the woman who ignored us would be our server. By the time she finally came to take our drink ordrers, we were ready to order food as well. After some back and forth confusion between us and the waitress (she could not for the life of her understand that my husband wanted his omlette a la carte, no potatoes or break), our orders were placed.
A short time later our food arrived, it was at first glance severely lacking. His omelette was more like a scramble, messily thrown on an oversized plate, making it seem like a very small portion/​serving. My egg’s benedict was also not very pleasing to the eye.
We started eating and at first cut into my dish I discovered that what was supposed to be the poached egg of my eggs benedict was in fact, hard boiled. Not only was the egg severely over cooked, but the holindaise sauce it was topped with was cold. My husband took one bite of his chorizo omlette, noticed it was lacking any noticable amount of chorizo and set about cutting into the rest to see if there was more to be found. There wasn’t. There was barely one bite’s worth of the meat in the entire omlette. In addition, it did not have an appetizing taste, he managed to choke down maybe 3 bites.
We again tried getting the attention of our server and failed miserabley. Each time we would make eye contact and signal her, she would turn around and ignore us. This went on for more than 5 minutes before she finally got close enough that it was hard to ignore us.
He explained what was wrong with his dish, I showed her the overcooked egg on mine, to which she replied «oh» and walked away.
I was so hungry that I still ate mine, even though I was dissapointed. She brought the check a few moments later, upon which we stated that we didn’t want to pay full price for his meal that he didn’t eat 90% of, and the small portion he did wasn’t enjoyable. She proceeded to pick up the plate, hold it out towards him and say «Don’t you think it is rude of you to eat it, not tell me it was bad and then try to get it for free?»
Well miss, don’t you think it is rude to treat your customers like that. We did try to alert you to the issue, you ignored us. He didn’t eat his meal and he got it without all of the sides offered. We had no problem paying for mine since I did end up eating it, but felt we shouldn’t have to pay all or part of the cost of his dish which he simply did not eat.
She came back over after clearing our plates, we again said something needed to be done to make it right. Her response to this was «well you can not pay if you want, that isn’t up to me, but I can’t remove it from the check.» What does that even mean? It was a hand written ticket, it would have been quite easy to rectify before swiping our card, yet she refused to do anything about it.
We finally decided that she wasn’t going to help in anyway and went about paying just so we could leave. She did not want to be bothered to ring us up, so a younger gentleman was sent to the front to do it. Based on the nature of their relationship, I believe he was the son of our server.
We again explained the issues to him, he told us he wasn’t allowed to do anything or remove any items, which I believe is probably true. As none of it was his fault and he appeared to just be doing what he was trained to do, we paid the full price and left.
After such a horrible experience in both food and customer service, we will never again return to this establishment and will also encourage everyone to know to do the same. I have never encountered a more rude and disinterested waitress in my life, especially one that is also part owner.

I am always getting flyers to come in and try the specials at this place and now I understand why they have to advertise so aggressively. Came in on a busy Monday morning and the place was EMPTY. Not a single diner in the place.
The entire shopping mall was packed with people but no one was eating here… red flag number one. The «host» if you can even call him that, silently walked us over to a table. No «HELLO», no smile, no «How are you» and he didn’t even introduce himself. We were shocked to see that he was not only our hostess, and waiter, but he went to the back and COOKED the meals himself. Bizarre.
Then there was the SMELL. My God. What in the world happened in there? It smelled like a muddy dog pee’d on himself and then rolled around all over their carpets. It was vile. CNN was playing pictures of war crimes on an endless loop… making for a wonderful ambiance…
We were starving so we tried to look passed the obvious warning signs and ordered, respectively, 1 plate of eggs over easy with half a waffles and sausages, 1 plate of eggs over easy with toast and sausage, 1 plate of scrambled eggs, bacon and waffles.
The over easy eggs were completely under cooked. I didn’t know you could mess up an over easy egg, but the whites were still runny and the yolk was freezing. It was the most disgusting sensation, like someone spit on your breakfast. The sausages were all also under cooked, the middle was bright pink and they were really greasy. We all ate our waffles, which I imagine were freezer waffles because he whipped up the food way too fast to have been homemade.
He picked up our plates (never once offering juice, coffee or water refills) with a straight face seeing all the food left on them and didn’t ask at all how our meal was. Dropped the bill off and disappeared as we paid and left– no goodbye. Nothing. We felt like we were putting this guy out. it was so uncomfortable! Never ever ever would I return to this place.

great food, friendly customer service

Manor Grill is a lot like «Vic’s» downtown but without the pies. Food is a bit better than average. Older people who don’t use Unilocal frequent this place. I like the Prime Rib. Don’t expect to be «wowed» but it isn’t half bad for avg American food and frozen vegetables.

Awesome meal. If you want good food, your coming to the right place. Could be bigger, but overall was very satisfied with my meal. Dont come to this area of paso much but next time I do, I will definitely drop in again. Seems like they have everything you need.

The restaurant is tired and worn out the carpets, walls and bathrooms are dirty. The food has no flavor and portion sizes small for the price. Will not go back unless menu and restaurant updated. Call Restaurant Impoosible NOW!

Ugh! What a joke! I decided to give it a chance even though all my instincts told me not too. I’ve been working in the food service industry forever and being a chef myself I know what good food and service are. My 9 $ grilled cheese and small salad was disgusting. The server used his bare hands (without washing) to put my lettuce in the box. Put the dressing directly on the salad so when I got home (5 min drive) the salad was a soggy mess. The sandwich was on tiny slices of generic white bread. Barely any cheese and was all soggy from the pickles they just threw in the box. There was No Thank you, please come again, appreciate your business from this server either, who im pretty sure is the owner or manager. He was short and rude. I will NEVER come again.

I’ve eaten here twice. Once for breakfast and once for an early dinner. Both times the food and service was good. Not super special, but good. The thing I liked the most was the kids chicken tenders, they aren’t mostly breading.