Auto Limits

Twice now, Auto Limits has gone above and beyond our expected level customer service. The first time we took our truck to Auto Limits was because we were fed up with our other repair shop severely under quoting us on work that needed to be done. We shared our frustrations with Auto Limits and said we don’t care the cost, we just want to know what to expect.
Well, time and time again they have met and exceeding our expectations. The price we were quoted was the price we paid. He also performed a check-​up on a car we were considering buying from Craigslist. He drove the car on the freeway, opened her up, took off the tires, etc. and gave an extensive report on what he found. He did all this for half the price as our other repair shop, which charged double for half the work.
One time he was doing work for us and we had already gotten a quote for a certain part of the job from someone else. Well when Auto Limits finished their part of the work, he drove the car to the other shop for us and let them finish! I felt as though this was great customer service! One stop shop, where customer service, quality service and honest service is top priority.
No need to go anywhere else :)

Friendly and personable owner. It is apparent customer service is important to this business.

Had my car towed here today due to a severely cracked radiator. One word encompasses this place… OUTSTANDING!!!
The service and professionalism are hands down the best ive EVER received at an auto shop, as were the cleanliness and hospitality. The owner and mechanic really take pride in their work and they do their best to ensure that you have a pleasent experience while you are there. They even went as far as to replace a lightbulb that was out after already handing me the bill. They honestly try to give you the best prices here and dont throw in an over excessive mark up. Next time i have ANY auto issues im definately returning to Auto Limits.

On my way to disneyland and my car heats up, well good thing we stopped at the gas station and the sheriff was around. Asked if he could help, he recommended to go to Auto Limits with Randy. So 10 miles later we arrive. Randy said he had to inspect the car, so an hour later we find that the thermastat might need a changw but the car should be fine. He was a very professional and hardworking man. I highly recommend anyone with car trouble to see him. He has a great sense of humor and if you see his waiting room, you will know what I am talking about. Thanks!

We’ve been taking our cars to Randy for several years now and could not be more pleased. It is such a relief to find someone we can trust to take care of our vehicles. He always gives us options about how much we need to do at any one time and his prices are very reasonable.
Besides being capable at auto repair, Randy and his family are just very nice people to deal with.

We were traveling and our Honda locked in park. We bypassed enough to get it going and found Auto Limits. I showed up prior to opening and as soon as they did open they tested the car and found the issue. Great service and could not have been happier being «stranded» 400 miles from home!

We moved to paso from slo so blindly went into a new car repair place to get my brakes worked on. Couldn’t be more thrilled. They gave a more than fair price and advice for the future how to prevent the damage from getting so bad. It’s a family run business and the people were so friendly and personable. You can tell they would never rip you off just to make money. We have been back 3 times with our two other vehicles since and have not been let down! They are quick and a great price. This is the place to go

Every one in the world should be as wonderful and capable as the owners and employees at auto limits. My car broke down on vacation and that’s how I met Tanya, the owners wife who runs the front desk. They figured out what the problem was and went above and beyond to help me in this awkward situation. Please use them for any car trouble you may encounter, whether you live in Paso Robles or are just passing through.

I bought a new-​to-​me 4runner, and it was from an individual who only had a few service records. However, it was the one I wanted, so I bought it. Anyway, I figured the first thing I should do is have the brakes checked. I called Auto Limits, and the gentleman was quite nice, and was able to get me in at 3:00 in the afternoon. I chatted with his wife while my vehicle was getting checked out. I can only say that they are both extremely gracious and kind people, with strong family values.
As far as the brake check, it was completed pronto, FREE of charge, and with observations and recommendations for future maintenance needs. I highly recommend them, and would not hesitate to go back there again in the future.

Great customer service, stuck to quoted price, on time. Will be going back
to them.

Had a very good first impression with Randy and Tanya. Unfortunately, an honest mistake was made by them and some work was not done as agreed. When we brought this to their attention, we were disputed, then refunded. Then we were completely shunned like we did something wrong. Randy handed us our money (not even the whole amount we lost) and just walked away without so much as an apology or even saying goodbye. This is not how you do business in a small town and we will not be returning!

I was 1,000 miles into a road trip from New Mexico and deep down a dirt road when my brakes went out COMPLETELY. I Googled auto repair shops while driving up the 101 with one hand on the emergency brake and my heart in my throat. Randy answered the phone, and was notably sweet and supportive, advising me to be careful, and promising he’d do what he could to get me back on the road as soon as he could. While I waited for the prognosis, his wife offered me their wi-​fi password, asked if I needed to charge my phone, offered me water, and calmed my shaky nerves with stories of meeting Randy. They quickly diagnosed the problem, fixed it within two hours, and had me back on the road feeling safe, confident and supported. As far as road trip emergencies go, I couldn’t imagine a smoother or more graceful experience, and I absolutely credit Auto Limits for going the distance not only in being an honest and competent auto repair shop, but a business run with integrity by compassionate, heart-​centered, wonderful people. Thank you, Auto Limits, for being my knight in shining armor, and taking such good care of me when I needed it most. If only I lived local, I’d be a devotee.

I had just taken over the driving at Soledad on the way to a getaway weekend at Avila Beach, when I glanced down — the temperature gauge was in the red zone. We pulled off a nervous mile later at a rest stop and called our local mechanic for help. (The car had been serviced just three days earlier.) He stepped us through some checks and we could almost hear him scratching his head. «Better find a mechanic to check it out hands-​on» was the best he could do.
Happily, my smart phone coughed up a half-​dozen auto shops in Paso Robles, about 15 minutes down 101. Auto Limits was closest and had good reviews. I called and sure, Randy could take a look. We wheeled in and I immediately felt confident we were in good hands. Randy did a thorough check of the cooling system, found no flaws, then checked the computer system, rebooted the system, and Presto! everything reverted to normal. (Who knew cars could be rebooted?) The cost for restoring our peace of mind was quite reasonable. We were on our way and still managed to reach our getaway hotel just at check in time.

My first dealings with Auto Limits was the best. Love the owners who seem to really care! They figured out my Air Conditioning problem, which was semi complicated since I drive a Mini Cooper, and without much further ado … fixed it !! Not only that, when I got in to drive away they noticed my right rear brake lite was not working
and called me on my cell phone before i got too far away. Turned it around and they replaced the bulb within 5 minutes. Knocked me out !!!

A friend recommended this place and we were looking for a new mechanic. At our old shop, we always walked away feeling like we had been ripped off.
Anyway, Auto Limits is great. Friendly service, quick turnaround, easy-​going yet professional. I’d highly recommend them.

Randy is an exceptional human being! Our truck conked out on us over 300 miles from home. We thought for sure the engine has blown or something equally as horrifying. We ended up in a parking lot next to this shop at about 5:30 pm, after closing time. I walked over anyway and the owner Randy was still there. He graciously offered to take a look, did a diagnostic and it was a misfiring plug that had cracked. Even though it was well past closing this awesome guy went and got a new plug and installed it for us. He refused to take anything more than $ 20 for his time and work! He saved the day and our trip and best of all renewed our faith in people. Beyond grateful for the help, but for meeting this man as well. You rock Randy!

Took my car to Auto Limits for a smog a couple weeks ago after making an appointment.
Dropped my car off and went strolling around Paso since it was my day off.
Came back when they called me and everything went as smooth as a fresh shave.
This will be my go-​to mechanic for any work I need done, they are professional, very friendly, and have a relaxed customer atmosphere.

Randy and Tanya Freeman are true professionals with care for their customers and integrity — a rare and valuable combination! I am super happy to find an auto service station that I can trust and recommend to others, which is exactly what I will be doing.

Great service and absolutely honest. I’ll continue to bring my cars here.

Great service from one of the best auto repair shops in Paso Robles. I’ve worked with the owners of Auto Limits Repair for a few years now. They are honest, fair and easy to work with. I recommend them.