I’ve been looking for some hard to find paint products by modern masters. Our local 3 oaks shop carries this line but not what I was looking for. Their sister store in Fresno does carry what I need though. I called the Fresno store to ask questions, and decided to explore other local options. Imagine my surprise when the Fresno store called me a week later to follow up. The owners were headed to the paso robles store and could bring along exactly what I needed to buy the very next weekend. The woman at the Fresno store was incredibly helpful. She texted sample photos so I could see the colors I was interested in and basically went WAY above and beyond with customer service. I picked up my products at the paso robles store today. Will be back for sure! Maybe I’ll get some chalk paint next time!
Laurel S.
Classificação do local: 1 Arroyo Grande, CA
I purchased my first Annie Sloan Chalk Paint on Monday here. Very helpful woman & I was very excited. Before I left, she said I should also buy the Annie Sloan Wax, and so I bought that. When I got home I did more research and decided I wanted to use Varathane to seal my kitchen cabinets after painting them with Chalk Paint. Today, Friday, just 4 days later, I went to return the AS Wax. Not only would they not refund my $, but they would even exchange it, PERIOD. THEN I was told about their«refund policy» and directed to a flimsy sign that was on the other side of the cash register, and not in line of sight where I paid for my items on Monday. If they are going to be so strict about ALLSALESFINAL, they need to MAKE A BIG, OBVIOUSSIGN and make sure people KNOW this before they buy. Now I’m stuck with this Annie Sloan Wax for $ 29 that I will not use and cannot return or even exchange. Not happy. Won’t go back.