Tri-Cities Battery Tire Pros

Worst experience ever. I go in to get a simple tire change (winter tires put on). I walk in and am greeted. I explain what I’m there for and that I’m just dropping my car off. The man tells me to wait for phil to help. He then turns to another customer who is there to get a battery and helps him. So I wait 15 minutes for phil. Turn around time was an hour and a half which isn’t to bad. But then when I get there to pick it up the man who couldnt help me earlier still can’t, but can help another customer check out. Ian (another associate) tries to check me out, but can’t because he doesn’t know how to process my card. He then spends 10 minutes trying to figure it out. Finally, he tells me I will have to wait for phil to get back from his brake. Another 5 minutes pass and phil gets back and I can finally pay and leave. This was by far the most disfunctional TC Battery. I normally go to the one in kennewick and have no problems. I should of figured there would be a reason why Kennewick and Richland’s were packed until after the holiday but pasco had time.

Excellent Price, Great Service. Can’t ask for more.