Taco Bell

I never leave reviews, but I had to this time. Hands down the best customer service I’ve ever experienced. Trying to eat at fast food places is a nightmare for me. I eat a vegan + gluten free diet and it’s always very difficult to figure out how to accommodate my health issues. I usually leave feeling guilty and embarrassed for being such an inconvenience. Feeling the usual trepidation I started ordering at this location. Not only was the cashier friendly and reassuring – she patiently went through my order item by item to make sure I could eat everything on it. Not only that, she went out of her way to write down a list of menu items that are safe for me, complete with ways to tweak/​adjust specific things to ensure that all my needs are met. I was blown away by her professionalism and thoughtfulness. Athena, you are a credit to your place of work. You’re amazing and you deserve far more thanks than a Unilocal review. Thank you, thank you! I’ll definitely feel good about ordering from Taco Bell from now on!!!

I really used to like going to this Taco Bell because it was cheap and the service was always fast. The last two times I’ve been there the service took forever I had to explain my order three times and they still messed it up. The prices are still cheap but the service ducks (in drive-​thru, never actually been inside.)

Don’t waist your time, the rice in my burrito was so crunchy I thought I was going to chip a tooth. Almost every table was dirty and there was only one party in the restaurant. For some reason their $ 5.00 boxes (well at least they are in other states) are $ 5.50. Wasn’t impressed at all, especially with all the other Mexican restaurants around.

Hands down the best Taco Bell in the Tri Cities! I love stopping here when we’re headed out on a road trip. The food here tastes different from the typical Taco Bell fare– in a good way.

I agree with everything Shane said about this specific Taco Bell location, and I appreciate the fact that it isn’t located in the traffic mess that surrounds the Rd. 68 location.

Why am I reviewing a chain? Service, plain and simple. This location is ALWAYS fast, ALWAYS friendly, and so far ALWAYS accurate. This franchise is close to where I work so they have had lots of opportunities to prove me wrong. But they never disappoint. Thanks for being a great example of customer service done right guys!